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How: Why How We Do Anything Means Everything...in Business (and in Life)

by

How: Why How We Do Anything Means Everything...in Business (and in Life) Cover

 

Synopses & Reviews

Publisher Comments:

The flood of information and unprecedented transparency reshaping today's business world has dramatically changed the rules of the game. It's no longer what you do that sets you apart from others, but how you do what you do. Whats are commodities, easily duplicated or reverse-engineered. Sustainable advantage and enduring success—for both companies and the people who work for them—now lie in the realm of how, the new frontier of conduct.

For more than a decade, Dov Seidman's pioneering organization, LRN, has helped some of the world's most respected companies build "do it right," winning cultures. Seidman's distinct vision of the world, business, and human endeavor has enabled more than ten million people doing business in over 100 countries to outbehave the competition. In HOW: Why How We Do Anything Means Everything...in Business (and in Life), Dov Seidman shares his unique approach with you.

Through entertaining anecdotes, surprising case studies, cutting-edge research in a wide range of fields, and revealing interviews with a diverse group of business leaders, experts, and everyday people on the front lines, this book explores how we think, how we behave, and how we govern ourselves to uncover the values-driven "hows" of 21st-century success.

Divided into four comprehensive parts, this insightful guide:

  • Exposes the forces and factors that have fundamentally changed the world in which business operates, placing a new focus on the hows with which we conduct ourselves

  • Provides frameworks to help you understand these hows and implement them in powerful and productive ways

  • Helps you channel your actions and decisions to thrive uniquely within today's new business realities

  • Sheds light on the systems of how—the dynamics between people that shape organizational culture—and introduces a bold new vision for winning through self-governance

The qualities that many once thought of as "soft"—trust, integrity, values, and reputation—are now the hard currency of business success and the ultimate drivers of efficiency, productivity, and profitability.

With in-depth insights and practical advice, HOW will help you bring excellence and significance to your business endeavors—and your life—and refocus your efforts in powerful new ways.

If you want to stand out, to thrive in our fast changing, hyperconnected, and hypertransparent world, open this book and discover HOW.

Review:

"Although the tone of this business primer suggests a commercial version of St. Paul's epiphany on the road to Damascus, consulting firm CEO Seidman hems so closely to the familiar earmarks of the genre-powerpoint diagrams, catchy acronyms, buzzwords and inspirational stories of successful, sane corporate culture-as to engender cynicism early on. Among some compelling accounts of exemplary work environments-the General Electric Durham aircraft engine assembly plant, where nearly flawless products are turned out on flexible schedules and the honor system is arranged by self-governed aircraft technicians, represents one such utopia-Seidman fails to explore the roots of those practices or why they aren't more widely imitated (GE hasn't attempted to reproduced the Durham plant model). As such, Seidman falls short of his goal-teaching leaders how to imbue their corporate culture with moral purpose-which is sure to leave readers frustrated." Publishers Weekly (Copyright Reed Business Information, Inc.)

Synopsis:

Dov Seidman gets down to brass tacks and shows people at all levels how to do right and develop ethical muscle. Think you are naturally doing the right thing?  Seidman provides a test for you to evaluate your fitness.  He then outlines the common characteristics of daily questionable dilemmas, shows you how to put a stop to bad habits and recognize the warning signs of departing from the high road.  This book also provides guidance to help you distinguish between what you have the right to do and what is right, and show you where to turn for help.  Not sure if you should accept Knicks tickets from a client or vendor?  Dov will explain it.

Synopsis:

In his book, Seidman presents an insightful business manifesto that guides companies and their leaders to achieve sustainable profit without compromising core values.

Synopsis:

Praise for HOW
"In HOW, Dov Seidman takes the idea of 'success' even further, redefining it as a quest for significance. Isn't that what we all really want? To have a positive impact, to make a difference, to excel? To do that you have to achieve significance, and Seidman brilliantly shows you HOW. This book will change your life in profound ways."
-Marcus Buckingham, author, Go Put Your Strengths to Work
"Dov Seidman's intellect and passion-brilliantly displayed in HOW's well-written and entertaining case studies, anecdotes, and research-show us a new way to think about enduring success in times of change. Seidman's penetrating insights into what really matters in a wired world challenge the very best in each of us to see what is right and wrong in everyday decision making."
-Senator Bill Bradley
"Dov Seidman's book introduces you to the world of HOW in a way that will revolutionize the way you think about, assess, and experience success."
-Steve Kerr, Chief Learning Officer, Goldman Sachs, and former head of leadership development, GE
"HOW is a trip through the lens of a first-class observer. Dov Seidman captures the life lessons that impact how we should think and respond in today's world. HOW's clarity and common sense make it a must read for aspiring entrepreneurs everwhere."
-Sam Zell, Chairman, Equity Group Investments
"This is the ultimate guidebook for successful living. Its truths are simple but stunningly powerful."
-Marianne Williamson, author, Everyday Grace
"We do business on every continent. Everywhere we go, Dov Seidman's message rings equally true. HOW provides valuable insight for anyone who believes their company culture and core values can determine their ultimate success."
-Massimo Ferragamo, Chairman, Ferragamo USA
"Dov Seidman captures the power that Ray Kroc instilled in us at McDonald's from the day he opened his first restaurant in 1955-a culture based on values puts the customer first. In today's world, focusing on the 'how' is critical to accelerating momentum. HOW is required reading for anyone seeking enduring success in business or life."
-Jim Skinner, CEO, McDonald's Corporation

Synopsis:

Praise for HOW

"In HOW, Dov Seidman takes the idea of 'success' even further, redefining it as a quest for significance. Isn't that what we all really want? To have a positive impact, to make a difference, to excel? To do that you have to achieve significance, and Seidman brilliantly shows you HOW. This book will change your life in profound ways."

—Marcus Buckingham, author, Go Put Your Strengths to Work

"Dov Seidman's intellect and passion—brilliantly displayed in HOW's well-written and entertaining case studies, anecdotes, and research—show us a new way to think about enduring success in times of change. Seidman's penetrating insights into what really matters in a wired world challenge the very best in each of us to see what is right and wrong in everyday decision making."

—Senator Bill Bradley

"Dov Seidman's book introduces you to the world of HOW in a way that will revolutionize the way you think about, assess, and experience success."

—Steve Kerr, Chief Learning Officer, Goldman Sachs, and former head of leadership development, GE

"HOW is a trip through the lens of a first-class observer. Dov Seidman captures the life lessons that impact how we should think and respond in today's world. HOW's clarity and common sense make it a must read for aspiring entrepreneurs everwhere."

—Sam Zell, Chairman, Equity Group Investments

"This is the ultimate guidebook for successful living. Its truths are simple but stunningly powerful."

—Marianne Williamson, author, Everyday Grace

"We do business on every continent. Everywhere we go, Dov Seidman's message rings equally true. HOW provides valuable insight for anyone who believes their company culture and core values can determine their ultimate success."

—Massimo Ferragamo, Chairman, Ferragamo USA

"Dov Seidman captures the power that Ray Kroc instilled in us at McDonald's from the day he opened his first restaurant in 1955—a culture based on values puts the customer first. In today's world, focusing on the 'how' is critical to accelerating momentum. HOW is required reading for anyone seeking enduring success in business or life."

—Jim Skinner, CEO, McDonald's Corporation

Video

About the Author

Dov Seidman's professional career has focused on how companies and their people can operate in both a principled and profitable way. He is the Founder, Chairman, and CEO of LRN. Leading companies such as Disney, Dow Chemical, eBay, Johnson & Johnson, Procter & Gamble, Raytheon, and 3M turn to LRN to help management govern more effectively and workers do the right things the right way, even in the most challenging of situations. Dov is a Harvard Law School graduate who also earned a bachelor's and master's degree in philosophy from UCLA, and a BA with honors in philosophy, politics, and economics from Oxford University.

Table of Contents

Preface.

Prologue: Making Waves.

Part I. How We Have Been, How We Have Changed.

Introduction: The Spaces Between Us.

Chapter 1. From Land To Information.

Lines Of Communication.

Getting Flattened.

Chapter 2. Technology's Trespass.

The Ties That Bind Us.

Distance Unites Us.

Can You Hear Me Now?.

The Age Of Transparency.

The Persistence Of Memory.

The Information Jinni Is Out of the Lamp.

Chapter 3. The Journey To How.

Just Do It.

The Certainty Gap.

The Limitations Of Rules.

Outbehaving the Competition.

How We Go Forward.

Part II. How We Think.

Introduction: The Paradox Of Journey.

Chapter 4. Playing To Your Strengths.

Help!.

You Can Judge A Book By Its Cover.

Looking Out For Number Two.

The Evolution Of What Is Valuable.

Believe It.

Chapter 5. From Can To Should.

Rules As Proxies.

Dancing With Rules.

On The Tip Of Your Tongue.

Unlocking Should.

Risk And Reward.

Chapter 6. Keeping Your Head In The Game.

Distraction.

Small Lapses, Large Costs.

Dissonance.

Doing Consonance.

Friction.

Putting It In The Whole.

Part III. How We Behave.

Introduction: How We Do What We Do.

Chapter 7. Doing Transparency.

Beyond Proxies And Surrogates.

ICU, UC Me.

The Market Defines You.

Say You Are Sorry.

Interpersonal Transparency.

Sig, Don't Zag.

Chapter 8. Trust.

The Soft Made Hard.

How High Is The Ceiling?

Going On A TRIP.

Tripping.

Doing Trust.

Trust Is The Drug.

Trust, But Verify.

Chapter 9. Reputation, Reputation, Reputation.

Reputation In A Wired World.

Reputational Capital.

Mismanaging Reputation Management.

A Second Chance.

Part IV. How We Govern.

Introduction: Innovating in How.

Chapter 10. Doing Culture.

The Sum Of All Hows.

The Spectrum Of Culture.

The Four Types Of Culture.

Five Hows Of Culture.

Chapter 11. The Case For Self-Governing Cultures.

Self-Governance On The Shop Floor.

Freedom Is Just Another Word.

Taking Culture For A Test-Drive.

Closing Gaps.

Values In Action.

A Journey To Culture.

Why Self-Governance Is The Future Of Business.

Chapter 12. The Leadership Framework.

Leadership.

Walking The Talk.

The First Five Hows Of Leadership.

Circles In Circles (A Thought).

The Leadership Framework, Continued.

Afterword.

Hows Matter.

Acknowledgments.

Notes.

Selected Bibliography.

Index.

Product Details

ISBN:
9780471751229
Subtitle:
Why How We Do Anything Means Everything...in Business (and in Life)
Author:
Seidman, Dov
Author:
Seidman, Dov L.
Publisher:
Wiley
Subject:
Motivational
Subject:
Business Ethics
Subject:
Success in business
Subject:
Business Life - General
Subject:
General Business & Economics
Subject:
Organizational effectiveness
Subject:
General & Introductory Business & Management
Subject:
Business Writing
Copyright:
Publication Date:
June 2007
Binding:
Electronic book text in proprietary or open standard format
Grade Level:
General/trade
Language:
English
Illustrations:
Y
Pages:
352
Dimensions:
9.20x6.10x1.15 in. 1.20 lbs.

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Related Subjects

Business » General
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How: Why How We Do Anything Means Everything...in Business (and in Life) Used Hardcover
0 stars - 0 reviews
$8.50 In Stock
Product details 352 pages Wiley - English 9780471751229 Reviews:
"Publishers Weekly Review" by , "Although the tone of this business primer suggests a commercial version of St. Paul's epiphany on the road to Damascus, consulting firm CEO Seidman hems so closely to the familiar earmarks of the genre-powerpoint diagrams, catchy acronyms, buzzwords and inspirational stories of successful, sane corporate culture-as to engender cynicism early on. Among some compelling accounts of exemplary work environments-the General Electric Durham aircraft engine assembly plant, where nearly flawless products are turned out on flexible schedules and the honor system is arranged by self-governed aircraft technicians, represents one such utopia-Seidman fails to explore the roots of those practices or why they aren't more widely imitated (GE hasn't attempted to reproduced the Durham plant model). As such, Seidman falls short of his goal-teaching leaders how to imbue their corporate culture with moral purpose-which is sure to leave readers frustrated." Publishers Weekly (Copyright Reed Business Information, Inc.)
"Synopsis" by , Dov Seidman gets down to brass tacks and shows people at all levels how to do right and develop ethical muscle. Think you are naturally doing the right thing?  Seidman provides a test for you to evaluate your fitness.  He then outlines the common characteristics of daily questionable dilemmas, shows you how to put a stop to bad habits and recognize the warning signs of departing from the high road.  This book also provides guidance to help you distinguish between what you have the right to do and what is right, and show you where to turn for help.  Not sure if you should accept Knicks tickets from a client or vendor?  Dov will explain it.
"Synopsis" by , In his book, Seidman presents an insightful business manifesto that guides companies and their leaders to achieve sustainable profit without compromising core values.
"Synopsis" by , Praise for HOW
"In HOW, Dov Seidman takes the idea of 'success' even further, redefining it as a quest for significance. Isn't that what we all really want? To have a positive impact, to make a difference, to excel? To do that you have to achieve significance, and Seidman brilliantly shows you HOW. This book will change your life in profound ways."
-Marcus Buckingham, author, Go Put Your Strengths to Work
"Dov Seidman's intellect and passion-brilliantly displayed in HOW's well-written and entertaining case studies, anecdotes, and research-show us a new way to think about enduring success in times of change. Seidman's penetrating insights into what really matters in a wired world challenge the very best in each of us to see what is right and wrong in everyday decision making."
-Senator Bill Bradley
"Dov Seidman's book introduces you to the world of HOW in a way that will revolutionize the way you think about, assess, and experience success."
-Steve Kerr, Chief Learning Officer, Goldman Sachs, and former head of leadership development, GE
"HOW is a trip through the lens of a first-class observer. Dov Seidman captures the life lessons that impact how we should think and respond in today's world. HOW's clarity and common sense make it a must read for aspiring entrepreneurs everwhere."
-Sam Zell, Chairman, Equity Group Investments
"This is the ultimate guidebook for successful living. Its truths are simple but stunningly powerful."
-Marianne Williamson, author, Everyday Grace
"We do business on every continent. Everywhere we go, Dov Seidman's message rings equally true. HOW provides valuable insight for anyone who believes their company culture and core values can determine their ultimate success."
-Massimo Ferragamo, Chairman, Ferragamo USA
"Dov Seidman captures the power that Ray Kroc instilled in us at McDonald's from the day he opened his first restaurant in 1955-a culture based on values puts the customer first. In today's world, focusing on the 'how' is critical to accelerating momentum. HOW is required reading for anyone seeking enduring success in business or life."
-Jim Skinner, CEO, McDonald's Corporation
"Synopsis" by , Praise for HOW

"In HOW, Dov Seidman takes the idea of 'success' even further, redefining it as a quest for significance. Isn't that what we all really want? To have a positive impact, to make a difference, to excel? To do that you have to achieve significance, and Seidman brilliantly shows you HOW. This book will change your life in profound ways."

—Marcus Buckingham, author, Go Put Your Strengths to Work

"Dov Seidman's intellect and passion—brilliantly displayed in HOW's well-written and entertaining case studies, anecdotes, and research—show us a new way to think about enduring success in times of change. Seidman's penetrating insights into what really matters in a wired world challenge the very best in each of us to see what is right and wrong in everyday decision making."

—Senator Bill Bradley

"Dov Seidman's book introduces you to the world of HOW in a way that will revolutionize the way you think about, assess, and experience success."

—Steve Kerr, Chief Learning Officer, Goldman Sachs, and former head of leadership development, GE

"HOW is a trip through the lens of a first-class observer. Dov Seidman captures the life lessons that impact how we should think and respond in today's world. HOW's clarity and common sense make it a must read for aspiring entrepreneurs everwhere."

—Sam Zell, Chairman, Equity Group Investments

"This is the ultimate guidebook for successful living. Its truths are simple but stunningly powerful."

—Marianne Williamson, author, Everyday Grace

"We do business on every continent. Everywhere we go, Dov Seidman's message rings equally true. HOW provides valuable insight for anyone who believes their company culture and core values can determine their ultimate success."

—Massimo Ferragamo, Chairman, Ferragamo USA

"Dov Seidman captures the power that Ray Kroc instilled in us at McDonald's from the day he opened his first restaurant in 1955—a culture based on values puts the customer first. In today's world, focusing on the 'how' is critical to accelerating momentum. HOW is required reading for anyone seeking enduring success in business or life."

—Jim Skinner, CEO, McDonald's Corporation

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