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Claire MessudClaire Messud's new novel, The Woman Upstairs, is fiercely intelligent and urgently intimate, written with precision, humor, and an incredible... Continue »
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    The Woman Upstairs

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Fish!: A Remarkable Way to Boost Morale and Improve Results

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Fish!: A Remarkable Way to Boost Morale and Improve Results Cover

ISBN13: 9780786866021
ISBN10: 0786866020
Condition: Standard
Dustjacket: Standard
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Synopses & Reviews

Publisher Comments:

Over 5 Million Copies Sold Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.

Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers.

In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic.

Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

Synopsis:

In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Addressing today's work issues (including employee retention and burnout) with an appealing message that applies to any sector of any organization, "Fish!" offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic.
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What Our Readers Are Saying

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Average customer rating based on 2 comments:
O2BLUE, November 2, 2009 (view all comments by O2BLUE)
An excellent book! I read this book years ago as a request for all employees at the salon I was working at. This short but powerful story of the Pike Place Fish Market in Seattle, WA has left a lasting impression on my life. I highly recommend this book!
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bigbear75, September 14, 2008 (view all comments by bigbear75)
Great book. Our team used this for a team building off-site. We learned things about each other and how our different strenghts and weaknesses can be incorporated to better our team performance.
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Product Details

ISBN:
9780786866021
Author:
Lundin, Stephen C.
Author:
Paul, Harry
Author:
Lundin, Stephen C.
Author:
Blanchard, Ken
Author:
Christensen, John
Publisher:
Hyperion Books
Location:
New York, NY
Subject:
Leadership
Subject:
Motivational
Subject:
Human Resources & Personnel Management
Subject:
Cookery (fish)
Subject:
Customer services
Subject:
Employee motivation
Subject:
Fish as food
Subject:
Attitude change
Subject:
Business Writing
Copyright:
2000
Edition Number:
1st ed.
Edition Description:
Hardcover
Series Volume:
109
Publication Date:
20000331
Binding:
HARDCOVER
Grade Level:
General/trade
Language:
English
Illustrations:
Yes
Pages:
112
Dimensions:
8.25 x 5.5 in 8.64 oz
Age Level:
from 18
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Related Subjects


Business » General
Business » Human Resource Management
Business » Management
Business » People Management and Teams
Business » Writing

Fish!: A Remarkable Way to Boost Morale and Improve Results Used Hardcover
0 stars - 0 reviews
$3.50 In Stock
Product details 112 pages Hyperion Books - English 9780786866021 Reviews:
"Synopsis" by , In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Addressing today's work issues (including employee retention and burnout) with an appealing message that applies to any sector of any organization, "Fish!" offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic.
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