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The Wisdom of Teamsby Jon R. Katzenbach
Synopses & Reviews
Teams are the key to improving performance in all kinds of organizations. Yet today's business leaders consistently overlook opportunities to exploit their potential, confusing teams with teamwork, empowerment, or participative management. In The Wisdom of Teams, two senior McKinsey & Company consultants argue that we cannot meet the challenges ahead - from total quality to customer service to innovation - without teams. Teams are turning companies around. Motorola relied heavily on teams to surpass its Japanese competition in producing the lightest, smallest, and highest-quality cellular phones. At 3M, teams are critical to meeting the company's well-publicized goal of producing half of each year's revenues from the previous five years' innovations. And from Desert Storm to life-saving surgeries, Kodak's Zebra Team proved the worth of black-and-white film manufacturing in a world where color was king. The Wisdom of Teams includes dozens of stories and case examples involving real people and situations. Their accomplishments, insights, and enthusiasm are eloquent testament to the power of teams. Katzenbach and Smith talked with hundreds of people in more than fifty different teams in thirty companies to discover what differentiates various levels of team performance, where and how teams work best, and how to enhance their effectiveness. Among their findings are elements of both common and uncommon sense: commitment to performance goals and common purpose is more important to team success than team-building, opportunities for teams exist in all parts of the organization, formal hierarchy is actually good for teams - and vice versa, successful team leaders do not fit an ideal profile andare not necessarily the most senior people on the team, real teams are the most common characteristic of successful change efforts at all levels, top management teams are often smaller and more difficult to sustain, despite the increased number of teams, their performance p
Teams — the key to top performance
Motorola relied heavily on teams to surpass its competition in building the lightest, smallest, and highest-quality cell phones. At 3M, teams are critical to meeting the company's goal of producing half of each year's revenues from the previous five years' innovations. Kodak's Zebra Team proved the worth of black-and-white film manufacturing in a world where color is king.
But many companies overtook the potential of teams in turning around tagging profits, entering new markets, and making exciting innovations happen — because they don't know how to utilize teams successfully. Authors Jon R. Katzenbach and Douglas K. Smith talked with hundreds of people in more than thirty companies to find out where and how teams work best and how to enhance their effectiveness. They reveal:
The most important element in team success
Who excels at team leadership ... and why they are rarely the most senior people
Why companywide change depends on teams ... and more
Comprehensive and proven effective, The Wisdom of Teams is the classic primer on making teams a powerful tool for success in today's global marketplace.
Table of Contents
Why teams? — One team : a story of performance — Team basics : a working definition and discipline — High-performance teams : very useful models — The team performance curve — Moving up the curve : from individual to team performance — Team leaders — Teams, obstacles, and endings : getting unstuck — Teams and performance : the reinforcing cycle — Teams and major change : an inevitable combination — Teams at the top : a difficult choice — Top management's role : leading to the high-performance organization — Epilogue: A call to action — Appendix: Teams researched for book.
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