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This title in other editions

12: The Elements of Great Managing

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12: The Elements of Great Managing Cover

 

Synopses & Reviews

Publisher Comments:

More than a decade ago, The Gallup Organization used its database of more than 1 million employee and manager interviews to identify the dozen elements most important for sustaining high performance. These were described in the popular First, Break All the Rules. This follow-up — based on a much larger sample of 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages — combines the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. 12 follows successful managers in real-life situations as they harness employee engagement to rescue a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. 12 explains in clear detail how to apply an understanding of human nature to transform any company — as well as its managers and workers.

Synopsis:

12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

The authors weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

Product Details

ISBN:
9781595629982
Author:
Wagner, Rodd
Publisher:
Gallup Press
Author:
Harter, James K.
Author:
Harter, Jim
Subject:
Management
Subject:
Executive ability
Subject:
Management - General
Subject:
Business management
Copyright:
Edition Description:
Trade Cloth
Publication Date:
20061231
Binding:
HARDCOVER
Language:
English
Pages:
280
Dimensions:
9.13 x 6.13 in 20.5 oz

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Related Subjects

Business » General
Business » Human Resource Management
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Health and Self-Help » Health and Medicine » General
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12: The Elements of Great Managing Used Hardcover
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Product details 280 pages Gallup Press - English 9781595629982 Reviews:
"Synopsis" by ,
12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

The authors weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

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