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Human-Centered E-Business

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Human-Centered E-Business Cover

 

Synopses & Reviews

Publisher Comments:

Human-Centered e-Business focuses on analysis, design and development of human-centered e-business systems. The authors illustrate the benefits of the human-centered approach in intelligent e-sales recruitment application, integrating data mining technology with decision support model for profiling transaction behavior of internet banking customers, user-centered context dependent data organization using XML, knowledge management, and optimizing the search process through human evaluation in an intelligent interactive multimedia application. The applications described in this work, facilitates both e-business analysis from a business professional's perspective, and human-centered system design from a system development perspective. These applications employ a range of internet and soft computing technologies.

Book News Annotation:

Khosla (La Trobe U.), Damiani (U. of Milan), and Grosky (U. of Michigan) examine the analysis, design and development of human-centered e-business systems. Coverage includes an overview of e-business concepts and technologies; converging trends toward human- centeredness in e-business and other information systems and computer science; a discussion of enabling theories; a human-centered e-business system development framework and a human-centered virtual machine (HCVM); applications of HCVM in areas like e- recruitment, customer relationship management, e- banking, and knowledge management; and hypermedia information systems and hypermedia data modeling. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com)

Table of Contents

Preface. Acknowledgements. 1: Why Human-Centered e-Business? 1.1. Introduction. 1.2. e-Business and e-Commerce. 1.3. Converging Trends towards Human-Centeredness. 1.4. Technology-Centeredness vs Human-Centeredness. 1.5. Human-Centered Approach. 1.6. Organization Levels and e-Business. 1.7. Summary. References. 2: e-Business Concepts and Technologies. 2.1. Introduction. 2.2. e-Business Systems. 2.3. e-Business Strategies. 2.4. e-Business Models. 2.5. Internet and Web Technologies. 2.6. Intelligent Technologies. 2.7. Software Engineering Technologies. 2.8. Multimedia. 2.9. Summary. References. 3: Converging Trends towards Human-Centeredness and Enabling Theories. 3.1. Introduction. 3.2. Pragmatic Considerations for Human-Centered System Development. 3.3. Enabling Theories for Human-Centered Systems. 3.4. Discussion. 3.5. Summary. References. 4: Human-Centered e-Business System Development Framework. 4.1. Introduction. 4.2. Overview. 4.3. External and Internal Planes of Human-Centered Framework. 4.4. Components of the Human-Centered e-Business System Development Framework. 4.5. Activity-Centered e-Business Analysis Component. 4.6. Problem Solving Ontology Component. 4.7. Summary. References. 5: Human-Centered e-Business System Development Framework. 5.1. Introduction. 5.2. Problem Solving Ontology Component. 5.3. Human-Centered Criteria and Problem Solving Ontology. 5.4. Transformation Agent Component. 5.5. Multimedia Interpretation Component. 5.6. Application of Multimedia Interpretation Component in Medical Diagnosis. 5.7. Emergent Characteristics of HCVM. 5.8. Summary. References. 6: e-Sales Recruitment. 6.1. Introduction. 6.2. Human Resources Management e-Business Systems. 6.3. Information Technology and Recruitment. 6.4. Activity-Centered e-Business Analysis of Sales Recruitment Activity. 6.5. Human-Centered Activity Model. 6.6.Implementation and Results. 6.7. Summary. References. 7: Customer Relationship Management and e-Banking. 7.1. Introduction. 7.2. Traditional Data Mining and Knowledge Discovery Process. 7.4. Data Mining and the Internet. 7.5. Multi-layered, Component-based Multi-Agent Distributed Data Mining Architecture. 7.6. Application in e-Banking. 7.7. Data Mining Implementation Results. 7.8. Summary. References. 8: HCVM Based Context-Dependent Data Organization for e-Commerce. 8.1. Introduction. 8.2. Context-Dependent Data Management. 8.3. Context-Modeling in XML. 8.4. Flexible Access to Context Information. 8.5. Sample Interaction. 8.6. Summary. References. 9: Human-Centered Knowledge Management. 9.1. Introduction. 9.2. HCVM Approach to Knowledge Sharing and Decision Support in Knowledge Management Systems. 9.3. Resource Description Format (RDF) for Knowledge Representation. 9.4. The Regional Innovation Leadership (RIL) Cycle. 9.5. Knowledge Hub for RIL. 9.6. HVCM and Technological Architecture of the Knowledge Hub. 9.7. Knowledge Hub's Content Management System. 9.8. Decision Support and Navigation Agents. 9.9. Summary. References. 10: Hypermedia Information Systems. 10.1. Introduction. 10.2. Background. 10.3. Character of Multimedia Data. 10.4. Hypermedia Data Modeling. 10.5. Content-Based Retrieval Indexing. 10.6. Bridging the Semantic Gap. 10.7. Commercial Systems for Hypermedia Information Systems. 10.8. Summary. References. 11: Human-Centered Intelligent Web-Based Missing Person Clothing Identification System. 11.1. Introduction. 11.2. relevance Feedback. 11.3. Genetic Algorithms and Other Search Techniques. 11.4. GA Component. 11.5. Implementation and Results. 11.6. Relevance Feedback Results. 11.7. Summary. References. Index.

Product Details

ISBN:
9781402074424
Author:
Khosla, Rajiv Et Al.
Publisher:
Springer
Author:
Grosky, William
Author:
Khosla, Rajiv
Author:
Damiani, Ernesto
Location:
Boston
Subject:
Management
Subject:
Commerce
Subject:
Business enterprises
Subject:
Electronic Commerce
Subject:
Marketing - Multilevel
Subject:
Human-computer interaction
Subject:
Internet
Subject:
E-Commerce - General
Subject:
e-Commerce/e-business
Subject:
The Computing Profession
Subject:
User Interfaces and Human Computer Interaction
Subject:
Computer Science, general
Subject:
Business;Marketing
Copyright:
Edition Number:
1
Edition Description:
Book
Series Volume:
v. 5
Publication Date:
20030531
Binding:
HARDCOVER
Language:
English
Illustrations:
Yes
Pages:
334
Dimensions:
235 x 155 mm 1440 gr

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Related Subjects

Business » General
Business » Management
Business » Marketing
Business » Writing
Computers and Internet » Internet » eCommerce
Reference » Science Reference » Philosophy of Science
Reference » Science Reference » Technology

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