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1 Beaverton Software Engineering- General

Glitch: The Hidden Impact of Faulty Software

by

Glitch: The Hidden Impact of Faulty Software Cover

 

Synopses & Reviews

Publisher Comments:

Don’t Let Software Failures Destroy Your Business

  • The growing impact of software failures on brands, customers, and business performance
  • How to govern software more effectively, prepare for glitches, and mitigate their impact
  • By Jeff Papows, Ph.D., one of the world’s most experienced software executives

Your software systems are the heart of your business–and they may be vulnerable. In Glitch, industry leader Jeff Papows, Ph.D., outlines the three converging forces that are leading to the proliferation of glitches. Papows explains why and how these glitches are affecting businesses, government agencies, and consumers and provides recommendations as to what we can do about them.

 

Written for senior decision makers, Papows explains why the risks of software failure are growing worse, not better–and shows how software glitches can destroy both your profitability and your reputation. He also introduces proven governance techniques that can help you systematically find and fix weaknesses in the way you build, buy, and manage software.

 

Don’t fall victim to the next business software disaster. Read Glitch–and learn about the cultural, technical, and business issues behind software glitches, so you can proactively prevent them.

 

Book News Annotation:

Author Papows is an IT industry authority who has testified before the US Senate and has appeared on major news networks. In this book for business and technical leaders, he looks at three forces behind the increase in business-critical software failures: loss of intellectual knowledge, market consolidation, and the ubiquity of technology. He gives examples of how software glitches can hurt companies, brands, profits, and consumers, and outlines a set of skills and business processes that companies can use to prevent glitches. The author recommends redefining the role of the software engineer, restructuring information technology governance, and redesigning business processes. Papows is CEO and president of WebLayers, Inc. Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)

Synopsis:

While many businesses are aware of the public impact of computer glitches, they are not aware of the underlying causes or how to appropriately address them and prevent them. This book examines the technical, business, and consumer impact of software glitches.

About the Author

Jeff Papows, Ph.D., President and CEO of WebLayers, has more than 30 years of industry experience and a proven history of success in both emerging companies and large global organizations. Most notably, he was President and CEO of Lotus Development Corporation. There he was widely credited with taking Lotus Notes from its initial release to sales of more than 80 million copies worldwide, making it the leading collaboration platform. After Lotus was acquired, Papows helped steer the company’s successful integration into IBM. He also was President of Cognos Corporation, taking the business intelligence software provider from its early stages to sustained profitability, a public offering, and continued growth that met or exceeded Wall Street expectations.

 

Most recently, Papows was President and CEO of Maptuit, a provider of real-time commercial navigation software. Having led Maptuit to profitability and a market leadership position, he continues to play an active role in the company as Chairman of the Board.

 

Papows has been a frequent guest on CNN and Fox News and is a successful author. His book Enterprise.com: Information Leadership in the Digital Age has been reprinted in several languages. He holds a Ph.D. in business administration as well as a master of arts degree and a bachelor of science degree.

 

Table of Contents

Foreword

Chapter 1: The Ripple Effect

Chapter 2: Lives Are at Stake

Chapter 3: Cyber Terrorism and Other Hidden Threats

Chapter 4: Unintentional Yet Insidious Glitches

Chapter 5: Technology's Influence on the Economy

Chapter 6: When in Roam

Chapter 7: Governing the Government

Chapter 8: The Way Forward

 

Product Details

ISBN:
9780132160636
Subtitle:
The Hidden Impact of Faulty Software
Author:
Papows, Jeff
Author:
Jeff Papows Ph.D.
Author:
Papows, Jeff Ph.D.
Publisher:
Prentice Hall
Subject:
Software Development & Engineering - General
Subject:
Social Aspects - General
Subject:
Software Engineering-General
Copyright:
Publication Date:
September 2010
Binding:
Hardback
Grade Level:
General/trade
Language:
English
Pages:
208
Dimensions:
9.54x6.54x.70 in. .89 lbs.

Related Subjects

Business » Management
Computers and Internet » Computers Reference » Social Aspects » General
Computers and Internet » Software Engineering » General
Computers and Internet » Software Engineering » Quality Assurance and Testing
Health and Self-Help » Health and Medicine » General
Health and Self-Help » Health and Medicine » General Medicine
Languages » ESL » General

Glitch: The Hidden Impact of Faulty Software Used Hardcover
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Product details 208 pages Prentice Hall - English 9780132160636 Reviews:
"Synopsis" by , While many businesses are aware of the public impact of computer glitches, they are not aware of the underlying causes or how to appropriately address them and prevent them. This book examines the technical, business, and consumer impact of software glitches.
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