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When Talk Works: Profiles of Mediators

by

When Talk Works: Profiles of Mediators Cover

 

Synopses & Reviews

Publisher Comments:

An intimate look at how twelve mediators achieve extraordinary results.

At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.

"The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles."

Roger Fisher, coauthor, Getting to Yes

Product Details

ISBN:
9781555426408
Subtitle:
Profiles of Mediators
Author:
Kolb, Deborah M.
Author:
Deborah M. Kolb, Ph.D.
Publisher:
Jossey-Bass
Location:
San Francisco :
Subject:
Conflict management
Subject:
Mediation
Subject:
Dispute resolution (Law) -- United States.
Subject:
Dispute resolution.
Subject:
General Business & Economics
Subject:
Conflict Resolution & Mediation (Workplace Settings)
Copyright:
Edition Number:
1st ed.
Edition Description:
Includes bibliographical references and index.
Series:
The Jossey-Bass conflict resolution series
Series Volume:
bk. 1
Publication Date:
19940408
Binding:
Hardback
Illustrations:
Yes
Pages:
513
Dimensions:
230 x 130 x 30 mm 30.72 oz

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Business » Communication
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