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    Nick Harkaway 9780385352413

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Operations Management: Contemporary Concepts and Cases

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Operations Management: Contemporary Concepts and Cases Cover

 

Synopses & Reviews

Publisher Comments:

Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.

Table of Contents

About the Author

Preface

PART ONE Introduction

Chapter 1 The Operations Function

Chapter 2 Operations and Supply Chain Strategy

Chapter 3 Product Design

PART TWO Process Design

Chapter 4 Process Selection

Chapter 5 Service Process Design

Chapter 6 Process-Flow Analysis

Chapter 7 Lean Thinking and Lean Systems

PART THREE Quality

Chapter 8 Managing Quality

Chapter 9 Quality Control and Improvement

PART FOUR Capacity and Scheduling

Chapter 10 Supply Chain Management

Chapter 11 Forecasting

Supplement: Advanced Methods

Chapter 12 Capacity Planning

Supplement: Mathematical Models

Chapter 13 Scheduling Operations

Chapter 14 Project Planning and Scheduling

PART FIVE Inventory

Chapter 15 Independent-Demand Inventory

Supplement: Advanced Models

Chapter 16 Materials Requirements Planning and ERP

PART SIX Case Studies

Introduction

Shipper Manufacturing Company

FHE, Inc.

Early Supplier Integration in the Design of the Skid-Steer Ladder

Process Design

Eastern Gear, Inc.

Southwest Airlines: Singin the (Jet) Blues

The Field Service Division of DMI

Pharmacy Service Improvement at CVS (A)

Quality

Customer-Driven Learning at Radisson Hotels Worldwide

Quality at Gillette Argentina

Bayfield Mud Company

Six Sigma at 3M, Inc.

Capacity and Scheduling

Crocs: Revolutionizing an Industrys Supply Chain Model for Competitive Advantage

Unifine Richardson

eBags: Managing Growth

Merriwell Bag Company

Lawn King, Inc.

World Industrial Abrasives

Inventory

Consolidated Electric

Southern Toro Distributor, Inc.

ToyPlus, Inc.

APPENDIXES

A. Areas Under the Standard Normal Probability Distribution

B. Random Number Table

INDEX

Product Details

ISBN:
9780073403380
Author:
Schroeder, Roger
Publisher:
Irwin/McGraw-Hill
Author:
Goldstein, Susan
Author:
Rungtusanatham, M. Johnny
Author:
Schroeder, Roger G.
Author:
Schroeder Roger
Author:
Cram101 Textbook Reviews
Author:
Goldstein, Susan Meyer
Subject:
Operations Research
Subject:
Production management
Subject:
Management - General
Subject:
Business Writing
Subject:
Education-General
Copyright:
Publication Date:
January 2010
Binding:
TRADE PAPER
Grade Level:
College/higher education:
Language:
English
Illustrations:
Y
Pages:
576
Dimensions:
9.80x7.80x.90 in. 2.15 lbs.

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Related Subjects

Business » Business Plans
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Science and Mathematics » Materials Science » General
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