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Communication Apprehension, Avoidance, and Effectivenessby Virginia P. Richmond
Synopses & Reviews
Overcome your fear of public speaking
A perfect supplemental text for courses in public speaking, this book provides a clear overview of the process of human communication. It analyzes the behaviors that cause speakers to experience shyness, apprehension, or a desire to avoid public speaking situations. Further, it describes the effects of such behaviors on the communication process and a range of strategies to reduce such anxieties. Starting from the premise that speech anxiety is one of the most common obstructions to clear and effective communication, the text provides students with a greater understanding for the reasons that people experience such fears and concrete suggestions for how to overcome them.
Upon completing this book, readers will be able to:
Table of Contents
1.An Overview of Human Communication.
Definition of Human Communication.
Components of the Human Communication Process.
Functions of the Communication Process.
2.Misconceptions About Communication.
Misconception 1: Meanings are in the Words Themselves.
Misconception 2: Interpersonal Communication is the Same as Intimate Communication.
Misconception 3: Communication is Solely a Verbal Process.
Misconception 4: Telling is Communicating.
Misconception 5: Communication Will Solve All Our Problems.
Misconception 6: Communication is Always a Good Thing.
Misconception 7: The More Communication, the Better.
Misconception 8: Communication Can Break Down.
Misconception 9: Communication is a Natural Human Ability.
Misconception 10: Communication Competence Equals Communication Effectiveness.
3.Shyness: The Behavior of Not Communicating.
Individual Differences in Communication.
Effects of Individual Differences.
The Nature of Shyness.
The Causes of Shyness.
Types of Shy People.
Measures of Shyness.
4.Scared Speechless: The Fear of Communication.
The Nature of Communication Apprehension.
Types of Communication Apprehension.
Causes of Communication Apprehension.
Effects of Communication Apprehension.
Personality Correlates of Apprehension.
5.Quiet vs. Talkative People: How They Behave and How Others Perceive Them.
Behaviors of Quiet and Talkative People.
Quiet vs. Talkative People: A Generalized Profile.
6.Communication Avoidance and Communication Effectiveness.
Contributors to Communication Effectiveness.
Self-Perceived Communication Competence.
7.Reducing Apprehension and Anxiety About Communication.
Theories of Causes.
Samples of Nonthreatening to Threatening Communication Situations.
A: Introversion Scale.
B: Shyness Scale (SS).
C: Willingness to Communicate Scale (WTC).
D: Writing Apprehension Test (WAT).
E: Test of Singing Apprehension (TOSA).
F: Personal Report of Communication Apprehension (PRCA-24).
G: Personal Report of Public Speaking Anxiety (PRPSA).
H: Communication Apprehension in Generalized Contexts.
I: Situational Communication Apprehension Measure (SCAM).
J: Self-Perceived Communication Competence Scale (SPCC).
K: Assertiveness-Responsiveness Measure.
L. Talkaholic Scale (TAS).
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