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Original Essays | April 11, 2014

Paul Laudiero: IMG Shit Rough Draft

I was sitting in a British and Irish romantic drama class my last semester in college when the idea for Shit Rough Drafts hit me. I was working... Continue »
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1 Remote Warehouse Intercultural Communications- General

Communication Apprehension, Avoidance, and Effectiveness


Communication Apprehension, Avoidance, and Effectiveness Cover


Synopses & Reviews

Publisher Comments:

Overcome your fear of public speaking


A perfect supplemental text for courses in public speaking, this book provides a clear overview of the process of human communication.  It analyzes the behaviors that cause speakers to experience shyness, apprehension, or a desire to avoid public speaking situations.  Further, it describes the effects of such behaviors on the communication process and a range of strategies to reduce such anxieties. Starting from the premise that speech anxiety is one of the most common obstructions to clear and effective communication, the text provides students with a greater understanding for the reasons that people experience such fears and concrete suggestions for how to overcome them.


Learning Goals

Upon completing this book, readers will be able to:

  • Understand the process of human communication
  • Analyze behaviors that cause fear of public speaking
  • Explore strategies to reduce anxiety

Table of Contents


1.An Overview of Human Communication.

Definition of Human Communication.

Components of the Human Communication Process.


Functions of the Communication Process.

2.Misconceptions About Communication.

Misconception 1: Meanings are in the Words Themselves.

Misconception 2: Interpersonal Communication is the Same as Intimate Communication.

Misconception 3: Communication is Solely a Verbal Process.

Misconception 4: Telling is Communicating.

Misconception 5: Communication Will Solve All Our Problems.

Misconception 6: Communication is Always a Good Thing.

Misconception 7: The More Communication, the Better.

Misconception 8: Communication Can Break Down.

Misconception 9: Communication is a Natural Human Ability.

Misconception 10: Communication Competence Equals Communication Effectiveness.

3.Shyness: The Behavior of Not Communicating.

Individual Differences in Communication.

Effects of Individual Differences.

The Nature of Shyness.

The Causes of Shyness.

Types of Shy People.

Measures of Shyness.

4.Scared Speechless: The Fear of Communication.

The Nature of Communication Apprehension.

Types of Communication Apprehension.

Causes of Communication Apprehension.

Effects of Communication Apprehension.

Personality Correlates of Apprehension.

5.Quiet vs. Talkative People: How They Behave and How Others Perceive Them.

Behaviors of Quiet and Talkative People.

Quiet vs. Talkative People: A Generalized Profile.

Interpersonal Perceptions.

Everyday Life.

Compulsive Communicators.

6.Communication Avoidance and Communication Effectiveness.

Contributors to Communication Effectiveness.

Self-Perceived Communication Competence.

Social Style.


7.Reducing Apprehension and Anxiety About Communication.

Theories of Causes.

Treatment Approaches.

Samples of Nonthreatening to Threatening Communication Situations.


Selected References.


A: Introversion Scale.

B: Shyness Scale (SS).

C: Willingness to Communicate Scale (WTC).

D: Writing Apprehension Test (WAT).

E: Test of Singing Apprehension (TOSA).

F: Personal Report of Communication Apprehension (PRCA-24).

G: Personal Report of Public Speaking Anxiety (PRPSA).

H: Communication Apprehension in Generalized Contexts.

I: Situational Communication Apprehension Measure (SCAM).

J: Self-Perceived Communication Competence Scale (SPCC).

K: Assertiveness-Responsiveness Measure.

L. Talkaholic Scale (TAS).

Author Index.

Subject Index.

Product Details

Richmond, Virginia P.
Pearson Education
Wrench, Jason S.
Richmond, Virginia Peck
McCroskey, James C.
Intercultural Communications-General
Edition Description:
Trade paper
Publication Date:
8.8 x 5.9 x 0.2 in 240 gr

Related Subjects

Business » Communication
History and Social Science » Intercultural Communications » General
History and Social Science » Politics » United States » Foreign Policy
History and Social Science » Sociology » General

Communication Apprehension, Avoidance, and Effectiveness New Trade Paper
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Product details 160 pages Pearson Education - English 9780205118045 Reviews:
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