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Breaking the Impasse: Consensual Approaches to Resolving Public Disputesby Lawerence Susskind
Synopses & Reviews
Drawing on his experience in the MIT-Harvard Public Disputes Program, a leading mediator and his co-author provide the first jargon-free guide to consensual strategies for resolving public disputes—indispensable to citizen activists and to business and government leaders.
"Drawing on his experience in the MIT-Harvard Public Disputes Program, a leading mediator and his co-author provide the first jargon-free guide to consensual strategies for resolving public disputes--"
Drawing on more than ten years of firsthand experience mediating public disputes and evaluating dispute resolution efforts, the authors offer detailed and practical recommendations to people involved in or about to become embroiled in public disputes.
About the Author
Lawrence Susskind, one of the founders and associate director of the Program on Negotiation at the Harvard Law School, is also professor of urban studies and planning at MIT.
Jeffrey Cruikshank is principal, Winthrop Group, Inc., and former senior editor at the Harvard School of Business Administration.
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