Master your Minecraft
 
 

Special Offers see all

Enter to WIN a $100 Credit

Subscribe to PowellsBooks.news
for a chance to win.
Privacy Policy

Tour our stores


    Recently Viewed clear list


    What I'm Giving | December 3, 2014

    Mary Oliver: IMG Mary Oliver: What I'm Giving



    At Powell's, we feel the holidays are the perfect time to share our love of books with those close to us. For this special blog series, we reached... Continue »

    spacer
Qualifying orders ship free.
$16.25
New Trade Paper
Ships in 1 to 3 days
Add to Wishlist
available for shipping or prepaid pickup only
Available for In-store Pickup
in 7 to 12 days
Qty Store Section
25 Remote Warehouse Business- Quality and Total Quality Management TQM

Mind Your PS & QS: How to Achieve Quality Through Process Improvement: A Handbook for Humans.

by

Mind Your PS & QS: How to Achieve Quality Through Process Improvement: A Handbook for Humans. Cover

 

Synopses & Reviews

Publisher Comments:

It is humans who have to change the way they work in order to improve quality for customers. Improvement models tend to concentrate on the area to be improved, failing to provide a cohesive framework for the humans who have to implement them..."Mind Your Ps & Qs is a concise handbook that fills the gaps left by the models. The advice offered is pragmatic, and does not shy away from the problems that will have to be faced in order to ensure success; specifically that everyone in the organization has their part to play.The author uses various "Ps" and "Qs" by way of illustrating what has to be done to successfully implement improvements. There are role-specific "Ps" and "Qs, " as well as five that are vital to all improvement programs of whatever type: ·Prepare·Quantify·Preach Quality·Persevere·People

Product Details

ISBN:
9780595277544
Author:
Covey, David
Publisher:
iUniverse
Subject:
Quality Control
Subject:
Business-Quality and Total Quality Management TQM
Publication Date:
20030531
Binding:
TRADE PAPER
Language:
English
Pages:
124
Dimensions:
9.08x6.10x.34 in. .44 lbs.

Related Subjects

Business » Quality and Total Quality Management TQM

Mind Your PS & QS: How to Achieve Quality Through Process Improvement: A Handbook for Humans. New Trade Paper
0 stars - 0 reviews
$16.25 In Stock
Product details 124 pages iUniverse - English 9780595277544 Reviews:
spacer
spacer
  • back to top

FOLLOW US ON...

     
Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and gifts — here at Powells.com.