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David MitchellDavid Mitchell's newest mind-bending, time-skipping novel may be his most accomplished work yet. Written in six sections, one per decade, The Bone... Continue »
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    The Bone Clocks

    David Mitchell 9781400065677

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25 Remote Warehouse Business- Quality and Total Quality Management TQM

Mind Your PS & QS: How to Achieve Quality Through Process Improvement: A Handbook for Humans.

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Mind Your PS & QS: How to Achieve Quality Through Process Improvement: A Handbook for Humans. Cover

 

Synopses & Reviews

Publisher Comments:

It is humans who have to change the way they work in order to improve quality for customers. Improvement models tend to concentrate on the area to be improved, failing to provide a cohesive framework for the humans who have to implement them..."Mind Your Ps & Qs is a concise handbook that fills the gaps left by the models. The advice offered is pragmatic, and does not shy away from the problems that will have to be faced in order to ensure success; specifically that everyone in the organization has their part to play.The author uses various "Ps" and "Qs" by way of illustrating what has to be done to successfully implement improvements. There are role-specific "Ps" and "Qs, " as well as five that are vital to all improvement programs of whatever type: ·Prepare·Quantify·Preach Quality·Persevere·People

Product Details

ISBN:
9780595277544
Author:
Covey, David
Publisher:
iUniverse.com
Subject:
Quality Control
Subject:
Business-Quality and Total Quality Management TQM
Publication Date:
20030531
Binding:
TRADE PAPER
Language:
English
Pages:
124
Dimensions:
9.08x6.10x.34 in. .44 lbs.

Related Subjects

Business » Quality and Total Quality Management TQM

Mind Your PS & QS: How to Achieve Quality Through Process Improvement: A Handbook for Humans. New Trade Paper
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$16.25 In Stock
Product details 124 pages iUniverse - English 9780595277544 Reviews:
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