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Other titles in the Harper Business Essentials series:
The Leadership Engine: How Winning Companies Build Leaders at Every Level (Harper Business Essentials)by Noel M. Tichy
Synopses & Reviews
"Too few managers and executives understand the importance of mentoring. In elevating this role to the top of a leader's priorities, the authors offer managers a way of becoming even more influential." --John A. Byrne, "BusinessWeek Why do some companies consistently win in the marketplace while others struggle from crisis to crisis? Drawing on decades of research, practical experience, and colorful examples from leading CEOs, Noel Tichy shows that the answer to this question is the "Leadership Engine" — a proven system for creating dynamic leaders at every level and an integral factor in a company's sustained success.
Questions for Discussion
Front-line employees can be your greatest asset-here's how to tap their rich vein of insight and leadership.
Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them.
Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments.
Tichy and DeRose offer powerful examples of front-line leadership, such as:
In this Wall Street Journal and BusinessWeek bestseller, Michigan Business School guru and worldwide consultant Noel Tichy brings his special brand of organisational transformation to a practical level that guarantees a leader at every level of an organisation.
Why do some companies consistently win in the marketplace while others struggle from crisis to crisis? The answer, says Noel Tichy, is that winning companies possess a "Leadership Engine" , a proven system for creating dynamic leaders at every level. Technologies, products and economies constantly change. To get ahead and stay ahead, companies need agile, flexible, innovative leaders who can anticipate change and respond to new realities swiftly. Tichy explains that everyone has untapped leadership potential that can be developed winning leaders and winning organisations have figured out how to do this.
In this acclaimed bestseller, Tichy offers colourful and insightful best-practice examples from dozens of leaders gathered from decades of research and practical experience.
About the Author
Noel M. Tichy, the bestselling author of The Leadership Engineand Control Your Destiny,is a professor at the University of Michigan Business School, the director of the school's Global Leadership Partnership, and a worldwide adviser to CEOs on leadership and transformation. He lives in Ann Arbor, Michigan.
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