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Measuring Performance: Expert Solutions to Everyday Challenges (Pocket Mentor)

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Synopses & Reviews

Publisher Comments:

Organizations want--and need--to track the changes in their overall performance. And the divisions, units, teams, and individuals within these organizations engage in similar success measurement. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You'll learn to Apply a disciplined process to performance measurement Set targets and communicate data effectively Use performance management as a coaching and development tool Meet Your Mentor Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. He has authored or coauthored 14 books, 18 Harvard Business Review articles, and more than 120 other papers.

The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.

Synopsis:

Often managers need to assess both financial and non-financial performance. What process would you use to measure things that are not easily quantifiable?

About the Author

Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. Kaplan's research, teaching, and consulting focus on linking cost and performance management systems to strategy implementation and operational excellence. He has been a co-developer of both activity-based costing and the Balanced Scorecard. He has authored or co-authored 14 books, 18 Harvard Business Review articles, and more than 120 other papers.

His books on performance measurement, co-authored with David Norton, include The Execution Premium, Alignment, Strategy Maps: Converting Intangible Assets into Tangible Outcomes (named as one of the top ten business books of 2004 by Strategy and Business and amazon.com); The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (named by Cap Gemini Ernst and Young as the best international business book for year 2000), and The Balanced Scorecard: Translating Strategy into Action, which has been translated into 22 languages and won the 2001 Wildman Medal from the American Accounting Association for its impact on the practice of accounting.

Product Details

ISBN:
9781422129708
Author:
Harvard Business School Publishing
Publisher:
Harvard Business School Press
Manufactured by:
Harvard Business School Publishing
Manufactured:
Harvard Business School Press
Manufactured:
Harvard Business School Publishing
Compiled:
Harvard Business School Press
Author:
Hbsp
Author:
Harvard Business School Press
Subject:
Management - General
Subject:
Industrial Management
Subject:
Organizational effectiveness -- Measurement.
Subject:
Management
Subject:
Business management
Edition Description:
Trade Paper
Series:
Pocket Mentor
Publication Date:
20091031
Binding:
TRADE PAPER
Language:
English
Illustrations:
Y
Pages:
128
Dimensions:
7 x 5 in 4.5 oz

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Related Subjects

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Business » Management

Measuring Performance: Expert Solutions to Everyday Challenges (Pocket Mentor) New Trade Paper
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Product details 128 pages Harvard Business School Press - English 9781422129708 Reviews:
"Synopsis" by , Often managers need to assess both financial and non-financial performance. What process would you use to measure things that are not easily quantifiable?
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