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Human Factors and Voice Interactive Systems (Signals and Communication Technology)by Daryle Gardner-bonneau
Synopses & Reviews
Human Factors and Voice Interactive Systems, Second Edition provides in-depth information on current topics of major interest to speech application developers, and updates material from chapters that appeared in the previous edition. The first nine chapters of the book cover issues related to interactive voice response systems, including both mobile and multimodal device user interfaces as well as classic automated telephone systems. The remaining chapters cover special topics including synthetic speech and the design of speech applications to enhance accessibility to people with disabilities and the ever-growing population of older adults. Human Factors and Voice Interactive Systems, Second Edition is a collection of applied research and scholarly synthesis contributions by seasoned professionals in the field that highlight continuing efforts to study human interaction with speech technologies.
The second edition of Human Factors and Voice Interactive Systems, in addition to updating chapters from the first edition, adds in-depth information on current topics of major interest to speech application developers. These topics include use of speech technologies in automobiles, speech in mobile phones, natural language dialogue issues in speech application design, and the human factors design, testing, and evaluation of interactive voice response (IVR) applications.
Table of Contents
IVR Usability Engineering Using Guidelines and Analyses of End-to-End Calls.- User Interface Design for Natural Language Systems: From Research to Reality.- Linguistics and Psycholinguistics in IVR Design.- Designing the Voice User Interface for Automated Directory Assistance.- Spoken Language Interfaces for Embedded Applications.- Speech Generation in Mobile Phones.- Voice Messaging User Interface.- Silence Locations and Durations in Dialog Management.- Using Natural Dialogs as the Basis for Speech Interface Design.- Telematics: Artificial Passenger and Beyond.- A Language to Write Letter-to-Sound Rules for English and French.- Virtual Sentences of Spontaneous Speech: Boundary Effects of Syntactic-Semantic-Prosodic Properties.- Text-to-Speech Formant Synthesis for French.- Accessibility and Speech Technology: Advancing Toward Universal Access.- Synthesized Speech Used for the Evaluation of Children's Hearing and Speech Perception.
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