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Moments of Impact: How to Design Strategic Conversations That Accelerate Changeby Chris Ertel
Synopses & Reviews
Two leading experts on designing strategic conversations unveil a simple, creative process that allows teams to tackle their most challenging issues.andlt;brandgt;andlt;brandgt;andlt;iandgt;Moments of Impactandlt;/Iandgt; is a book on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to addressand#8212;and no time to waste. andlt;iandgt;Moments of Impactandlt;/Iandgt; delivers the single most useful resource for managers and leaders who need better strategic conversationand#8212;nowand#8212;to shape the future of their organizations.andlt;brandgt;andlt;brandgt;andlt;iandgt;Moments of Impactandlt;/Iandgt; is an essential guide for ambitious leaders who get assigned the hardest and most vexing strategic issues in their organizations, for entrepreneurs trying to manage board expectations, for social change agents pioneering new business models for community impact, for hopeful educators and healthcare practitioners trying to transform slow-to-change industries, and for enterprising students committed to tackling global challenges.andlt;brandgt;andlt;brandgt;Drawing on decades of combined experience as innovation strategists, Ertel and Solomon articulate the purpose, principles, and practices of well-designed strategic conversations. They weave together a lively and compelling mix of social science theories and research, interviews with more than 100 thought leaders, organization leaders, and practitioners, as well as dozens of anecdotes and practical cases from diverse organizations. The book also includes a sixty-page Starter Kit with diagnostic questions, best practices, tips and suggestions, and recommended readings to enable you to put the ideas to work immediately.
"Strategic advisor Ertel and innovation expert Solomon want to make strategic meetings more valuable and inspiring to all involved. Designing these essential conversations should be a craft, not an accident. The results will feel like regular meetings or like brainstorming sessions, but they will get your team thinking creatively and emotionally. Ertel and Solomon identify the five key elements of creating a well-organized meeting: identify participants, assemble content, set the agenda, find a venue, and declare the objectives. Don't just throw people in a room, they caution; participants need significant preparation. The trick is to allow the right people to arrive at the meeting with the right materials, entering an environment that's conducive to the right kind of conversations. Chock-full of graphs and case studies from companies such as Natura and Facebook, the authors cover the essentials of engaging multiple perspectives, navigating alignment, framing key issues, and setting the scene. They finish with a substantive and comprehensive starter kit (60 pages) that, by itself, is worth the price of the book. Tightly focused on one particular area of leadership, this is a guide every frustrated meeting-goer should read, with advice they should all implement. Agent: Christy Fletcher, Fletcher & Company." Publishers Weekly Copyright PWxyz, LLC. All rights reserved.
In our fast-changing world, leaders are increasingly confronted by messy, multifaceted challenges that require collaboration to resolve. But the standard methods for tackling these challengesand#8212;meetings packed with data-drenched presentations or brainstorming sessions that circle back to nowhereand#8212;just donand#8217;t deliver. andlt;BRandgt; andlt;BRandgt;Great strategic conversations generate breakthrough insights by combining the best ideas of people with different backgrounds and perspectives. In this book, two experts and#8220;crack the codeand#8221; on what it takes to design creative, collaborative problem-solving sessions that soar rather than sink. andlt;BRandgt; andlt;BRandgt;Drawing on decades of experience as innovation strategistsand#8212;and supported by cutting-edge social science research, dozens of real-life examples, and interviews with well over 100 thought leaders, executives, and fellow practitionersand#8212; they unveil a simple, creative process that leaders and their teams can use to unlock solutions to their most vexing issues. The book also includes a and#8220;Starter Kitand#8221; full of tools and tips for putting the bookand#8217;s core principles into practice.
About the Author
andlt;bandgt;Chris Ertelandlt;/bandgt; has been designing strategic conversations for fifteen years as an advisor to senior executives of Fortune 500 companies, government agencies, and large nonprofits. Chris has played leadership roles in two practice teams at the frontiers of creative strategy: Global Business Network, a leading scenario planning consultancy, and Doblin, a pioneering firm in the field of design strategy. He has worked in about twenty industries, including high technology, healthcare, automotive, education, financial services, and professional services. Chris's approach and perspective is rooted in social science; he holds an MA in cultural anthropology and a PhD in demography from the University of California, Berkeley. He lives in Berkeley with his wife and daughter. andlt;bandgt;Lisa Kay Solomon andlt;/bandgt;teaches innovation at the groundbreaking MBA in Design Strategy program at San Francisco's California College of the Arts. Building on her background in experience design, scenario planning, and business strategy, Lisa works with leaders from Fortune 500 companies, start-ups, public educators and administrators, and social leaders to think originally and expansively about the future, and their role in creating it. As a frequent public speaker and guest lecturer, she speaks widely on the topics around innovation, strategy, and design, and why the ability to innovate is itself a leadership skill. Educated in the east coast at Cornell University and New York University Stern School of Business, she now lives with her husband and two daughters inandnbsp;the San Francisco Bay Area.
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