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- Local Warehouse Reference- Bibliography and Library Science

Other titles in the Virtual Reference Desk series:

Virtual Ref Desk-Create Ref Future (Virtual Reference Desk)

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Virtual Ref Desk-Create Ref Future (Virtual Reference Desk) Cover

 

Synopses & Reviews

Publisher Comments:

Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? And the future is sure to bring additional advances. In this forward-looking volume, the world's foremost reference experts — including David Lankes, Marie Radford, Eileen Abels, and Sharon Morris — guide librarians through new training and staffing models, look at these models' performance standards and evaluation tools, offer advice for serving new audiences, and help build collaborations and networks for reference service. In addition, the chapters — all updated and expanded versions of the conference presentations — explore digital projects, management, service to teens, wireless mobile technology, interpersonal communication, and more.

Book News Annotation:

In this offshoot of the latest Virtual Reference Desk Conference for digital reference practitioners, Lankes (information studies, Syracuse U., New York; Information Institute of Syracuse) introduces the growing integration of digital and traditional references. In ten original presentations, contributors from public, academic, and special libraries, and library and information science educators address the themes of chat reference, staff training, evaluation, and innovative service models. E.g., theoretical perspectives and empirical data are presented on the little-studied area of teen use of Internet chat reference services. Other topics addressed include utilizing virtual communities, managing 24/7 services, and setting performance targets.
Annotation 2006 Book News, Inc., Portland, OR (booknews.com)

Book News Annotation:

In this offshoot of the latest Virtual Reference Desk Conference for digital reference practitioners, Lankes (information studies, Syracuse U., New York; Information Institute of Syracuse) introduces the growing integration of digital and traditional references. In ten original presentations, contributors from public, academic, and special libraries, and library and information science educators address the themes of chat reference, staff training, evaluation, and innovative service models. E.g., theoretical perspectives and empirical data are presented on the little-studied area of teen use of Internet chat reference services. Other topics addressed include utilizing virtual communities, managing 24/7 services, and setting performance targets. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)

Product Details

ISBN:
9781555705558
Author:
Lankes, R. David
Publisher:
Neal-Schuman Publishers
Subject:
Reference-Bibliography and Library Science
Publication Date:
20051031
Binding:
TRADE PAPER
Language:
English

Related Subjects

Computers and Internet » Computers Reference » Beginning and Reference
Reference » Bibliography and Library Science

Virtual Ref Desk-Create Ref Future (Virtual Reference Desk) New Trade Paper
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