One of the most recognized and respected texts in rehabilitation for nearly two decades, Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care has been updated into a substantial fourth edition that includes the latest information on the relationship between the patient and the practitioner.

Dr. Carol Davis, along with contributions from three of today's leaders, has written this fourth edition to assist health care professionals in learning about themselves. Patient Practitioner Interaction is filled with information designed to help improve personal interaction and communication skills, specifically when dealing with difficult circumstances. Students and professionals are instructed on the finer points of how to learn about the patients with whom they will come in contact as well as the challenges of interacting with therapeutic presence in the ever-changing world of health care under demanding circumstances.

Patient Practitioner Interaction, Fourth Edition offers students and professionals a chance to explore self-awareness and how their communication patterns and values were originally developed. This practical and user-friendly resource encourages the use of reflection and problem solving skills to achieve professional maturation and explains how the nature of their own decisions and values affects their attitudes and actions toward others.

The updated fourth edition of Patient Practitioner Interaction, by Dr. Carol Davis, will guide health care professionals to promote the healing process in patients and their loved ones through sensitivity and improved communication. This renowned text is a proven essential and belongs on the bookshelf and in the minds of every physical therapy student and health care professional. New to this Fourth Edition:

• Cultural awareness and sensitivity material is expanded to include results of work done with physical therapy and medical students.
• Ethical dilemmas that reflect unrealistic demands on the part of institutions and managed care.
• Exercises at the end of each chapter assist the students to personalize and interact with the content.
• New material on calming hostile patients and visitors.
• Contemporary examples and updated vignettes to reflect modern-day practice.
• Updated chapters that reflect current theory and practice.

Special Features:

• Workbook format with space for reflection and interaction.
• Thought-provoking, realistic case studies to better illustrate concepts and situations and to help develop solutions for difficult and stressful situations.
• Includes the Feeling Wheel, which offers a framework that delineates and identifies the six basic feelings.

Patient Practitioner Interaction, Third Edition serves as a comprehensive knowledge base and experiential tool proven to be essential in the complete development of future health care professionals. This critically acclaimed work by Carol M. Davis, EdD, PT documents her 28 years of success in teaching health professionals.

This third edition of Dr. Davis' best-seller includes five new chapters from three invited authors dedicated to teaching readers how to effectively communicate with patients. Experts in the field address communicating with cultural sensitivity, and interfacing with persons with chronic disabilities. Educating patients in health behavior and discussing sexuality and disability are included in this updated text. Another chapter is devoted to communicating using Neurolinguistic Psychology. Dr. Davis also added more information to her existing chapter that examines moral dilemmas, especially those dilemmas emerging from managed care.

Special Features

• Each chapter begins with a set of clearly outlined objectives to identify learning goals and concludes with experiential exercises to promote goal achievement.
• Specially designed to assist the process of "professional socialization," the transition of the student into the professional role of a mature, healing practitioner.
• A unique and practical format that contains thought provoking exercises to evoke self-awareness and reinforce learning.
• True-to-life scenarios presented for education.
• Textbook is written in a workbook format for individual interaction.
• Third Edition concentrates on current ethical and moral situations.

Contents       Dedication Acknowledgments About the Author Contributing Authors Preface Preface to the First Edition Foreword     Section I: Awareness of Self Chapter 1: Basic Awareness of Self Chapter 2: Family History Chapter 3: Values as Determinants of Behavior Chapter 4: Identifying and Resolving Moral Dilemmas     Section II: Interacting With Others Chapter 5: The Nature of Effective Helping: Empathy and Sympathy vs Pity Chapter 6: Effective Communication: Problem Identification and Helpful Responses Chapter 7: Assertiveness Skills and Conflict Resolution Chapter 8: Communicating to Establish Rapport and Reduce Negativity Using Neurolinguistic Psychology   Helen L. Masin, PT, PhD Chapter 9: Communicating With Cultural Sensitivity   Helen L. Masin, PT, PhD Chapter 10: The Helping Interview Chapter 11: Health Behavior and Effective Patient Education   Kathleen A. Curtis, PT, PhD Chapter 12: Communicating With Persons Who Have Disabilities   Kathleen A. Curtis, PT, PhD Chapter 13: Sexuality and Disability: Effective Communication   Sherrill H. Hayes, PT, PhD Chapter 14: Communicating With the Dying and Their Families Chapter 15: Stress Management     Index