An indispensable step-by-step configuration guide for IP Telephony professionals 

• Includes step-by-step configuration instructions for CallManager features and Unity administration tasks
• Demonstrates how to deploy devices and implement your dial plan
• Covers Call Admission Control features and class of service
• Examines different subscriber types and how subscribers are added, imported, and managed
• Includes step-by-step instructions for call handling and auto attendant configuration
• Describes how to use Unity and CallManager together to deliver unique features

To properly deploy any type of technology, networking professionals must understand not only the technology but also how to configure and integrate it with other solutions. That’s the key to Configuring CallManager and Unity–it focuses on the configuration issues associated with CallManager and Unity® deployments while ensuring that you understand the technologies behind your deployment.

 

Configuring CallManager and Unity includes step-by-step guides that system administrators and other networking professionals can use in the field. These step-by-step instructions have been worked out by an author who has both taught and implemented Cisco® solutions in real-world situations, so coverage is comprehensive for both basic and complex implementations. You will find information that will assist in the configuration of CallManager-related tasks, such as device configuration, gateway implementation, and dial-plan creation to name a few. You will also find Unity-related configuration tasks, ranging from the basics, such as holiday and schedule configuration, to more involved tasks, such as Simple Mail Transfer Protocol (SMTP) networking implementation. In addition to covering Unity and CallManager tasks, this book includes a chapter on leveraging the capabilities of both systems to create integrated solutions, such as a MeetMe conference manager.

 

Tasks in Configuring CallManager and Unity are organized in the same order you would naturally perform them, and some tasks are cross-referenced with other required tasks for easy reference. You learn not only how to configure CallManager and Unity but also how to create a more feature-rich environment by leveraging CallManager and Unity features. Regardless of your specific needs, you’ll find Configuring CallManager and Unity to be a timesaving tool when performing common or complicated configuration tasks.

  

This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

 

 

This text is a step-by-step guide for system administrators and other professionals who are required to configure Cisco's CallManager and Unity solutions as a primary part of their jobs. The 12 chapters address specific tasks related to the configuring of the two components of Telephony IP environments, as well as their integration with each other and with other solutions. Tasks demonstrated include device configuration, gateway implementation, and dial-plan creation in CallManager; and holiday and schedule configuration and Simple Mail Transfer Protocol networking implementation in Unity, among others. The final chapter describes how to leverage the capabilities of both systems to create advanced integrated solutions. The author is a certified Cisco Systems instructor.
Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)

This text is a step-by-step guide for system administrators and other professionals who are required to configure Cisco's CallManager and Unity solutions as a primary part of their jobs. The 12 chapters address specific tasks related to the configuring of the two components of Telephony IP environments, as well as their integration with each other and with other solutions. Tasks demonstrated include device configuration, gateway implementation, and dial-plan creation in CallManager; and holiday and schedule configuration and Simple Mail Transfer Protocol networking implementation in Unity, among others. The final chapter describes how to leverage the capabilities of both systems to create advanced integrated solutions. The author is a certified Cisco Systems instructor. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)

David Bateman, CCNA, is a certified Cisco Systems instructor with more than 18 years of internetworking experience. For more than 10 years, David was a senior LAN/WAN engineer, working on both large and small networks. Later in his career, he managed the business operations of a technical services company while maintaining his existing client base. David has always enjoyed sharing his knowledge, and in 1999, he became a technical seminar leader. After many successful seminars, he became a full-time Cisco instructor for Skyline Advanced Technology Systems. He has been teaching and implementing Cisco voice technologies since 2000. David's years of real-world technical and business knowledge enable him to bring a unique perspective to the classroom, where he not only delivers critical technical knowledge but can also explain how technologies can be used to address various business issues.