Summer Reading B2G1 Free
 
 

Special Offers see all

Enter to WIN a $100 Credit

Subscribe to PowellsBooks.news
for a chance to win.
Privacy Policy

Visit our stores


    Recently Viewed clear list


    Lists | July 29, 2015

    Edward Carey: IMG 10 Best Books by Writer-Illustrators



    As a child who loved books I was fascinated by the illustrations just as much as the text. The same is true for me today, and I'm happy to be among... Continue »
    1. $11.89 Sale Hardcover add to wish list

      Foulsham (Iremonger Series #2)

      Edward Carey 9781468309546

    spacer
Qualifying orders ship free.
$16.95
New Trade Paper
Ships in 1 to 3 days
Add to Wishlist
Qty Store Section
2 Airport Business- General
1 Beaverton Business- Personal Skills
7 Burnside Business- Personal Skills
1 Hawthorne Business- Personal Skills
13 Local Warehouse Psychology- General
10 Remote Warehouse Business- Writing

More copies of this ISBN

Humble Inquiry: The Gentle Art of Asking Instead of Telling

by

Humble Inquiry: The Gentle Art of Asking Instead of Telling Cover

 

Synopses & Reviews

Synopsis:

We live, says Ed Schein, in a culture of Doing and Telling. In our interactions with other people, particularly when we are the boss, we tell them what we think they need to know or should do instead of building relationships with them. But telling makes people feel inferior and reduces communication and organizational effectiveness suffers.

In todays world, a free flow of information is crucial. Anybody anywhere could have that vital idea or insight that could mean the difference between success?and disaster. Or worse—Humble Inquiry was inspired by Scheins twenty years of work on safety in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.

Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In other words, do ask, dont tell. Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives.

In this seminal work, Schein explores the various types of humility, contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry offers in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it. This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, and eminently practical way.

Synopsis:

The Key to Effective Communication

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.

Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

About the Author

Edgar Schein lives in Palo Alto, CA.

Table of Contents

Introduction: Creating Positive Relationships and Effective Organizations

Chapter 1  Humble Inquiry 

Chapter 2  Humble Inquiry in Practice—Case Examples

Chapter 3  Differentiating Humble Inquiry from other Kinds of Inquiry

Chapter 4  The Culture of DO and TELL

Chapter 5  Status, Rank and Role Boundaries as Inhibitors

Chapter 6  Forces Inside Us as Inhibitors

Chapter 7  The Future of Humble Inquiry

Diagram 1  The Four Parts of the Self

Diagram 2  The O.R.J.I. Cycle

Product Details

ISBN:
9781609949815
Author:
Schein, Edgar H.
Publisher:
Berrett-Koehler Publishers
Location:
Oakland
Subject:
Organizational Behavior
Subject:
Psychology : General
Subject:
Organizational Culture.
Subject:
Communication
Subject:
helping
Subject:
CourseSmart Subject Description
Subject:
Organizational Culture, communication, helping, relationships, diversity, organizational psychology, human resources
Subject:
Business & Economics-Business Communication - General
Subject:
Management: leadership & motivation
Subject:
Organizational theory & behaviour
Subject:
Management & management techniques
Subject:
Business management
Subject:
Business communication & presentation
Edition Description:
Print PDF
Series:
BK Business
Publication Date:
20130931
Binding:
TRADE PAPER
Language:
English
Pages:
144
Dimensions:
8.5 x 5.5 in

Other books you might like

  1. Talent Is Overrated: What Really... Used Trade Paper $5.50
  2. Under the Banner of Heaven: A Story...
    Used Trade Paper $6.95
  3. In the Garden of Beasts: Love,...
    Used Hardcover $6.95

Related Subjects

Business » Communication
Business » General
Business » Management
Business » Personal Skills
Business » Writing
Health and Self-Help » Psychology » General
Young Adult » General

Humble Inquiry: The Gentle Art of Asking Instead of Telling New Trade Paper
0 stars - 0 reviews
$16.95 In Stock
Product details 144 pages Berrett-Koehler Publishers - English 9781609949815 Reviews:
"Synopsis" by ,
We live, says Ed Schein, in a culture of Doing and Telling. In our interactions with other people, particularly when we are the boss, we tell them what we think they need to know or should do instead of building relationships with them. But telling makes people feel inferior and reduces communication and organizational effectiveness suffers.

In todays world, a free flow of information is crucial. Anybody anywhere could have that vital idea or insight that could mean the difference between success?and disaster. Or worse—Humble Inquiry was inspired by Scheins twenty years of work on safety in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.

Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In other words, do ask, dont tell. Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives.

In this seminal work, Schein explores the various types of humility, contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry offers in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it. This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, and eminently practical way.

"Synopsis" by ,
The Key to Effective Communication

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.

Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

spacer
spacer
  • back to top

FOLLOW US ON...

     
Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and gifts — here at Powells.com.