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Supervision in the Hospitality Industry, Student Workbook

Supervision in the Hospitality Industry, Student Workbook Cover

 

Synopses & Reviews

Publisher Comments:

This Fifth Editionprovides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

Synopsis:

* Expanded coverage of hospitality organizations through case studies and hotel industry examples.

Synopsis:

* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation.

* Each chapter features new, up-to-date material.

* Expanded coverage of hospitality organizations through case studies and hotel industry examples.

Product Details

ISBN:
9780471313502
Publisher:
Wiley
Subject:
Food Science
Author:
Walker, John R.
Author:
Drummond, Karen Eich
Author:
Miller, Jack E.
Author:
Drummond, Karen E.
Subject:
Food Industry & Science
Subject:
Restaurant & Food Service Management
Copyright:
Edition Number:
4
Publication Date:
20060922
Binding:
Paperback
Grade Level:
General/trade
Language:
English
Pages:
102
Dimensions:
9.14x7.48x.26 in. .44 lbs.

Related Subjects

Business » Management
Reference » Science Reference » Technology

Supervision in the Hospitality Industry, Student Workbook
0 stars - 0 reviews
$ In Stock
Product details 102 pages John Wiley & Sons - English 9780471313502 Reviews:
"Synopsis" by , * Expanded coverage of hospitality organizations through case studies and hotel industry examples.
"Synopsis" by , * Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation.

* Each chapter features new, up-to-date material.

* Expanded coverage of hospitality organizations through case studies and hotel industry examples.

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