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Emily St. John Mandel: IMG Powell’s Q&A: Emily St. John Mandel



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    Station Eleven

    Emily St. John Mandel 9780385353304

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1 Remote Warehouse Computers Reference- General

The Geek Squad Guide to Solving Any Computer Glitch

by

The Geek Squad Guide to Solving Any Computer Glitch Cover

 

Synopses & Reviews

Publisher Comments:

andlt;Bandgt;IT CAN'T CRASH, IT WON'T PUT YOU ON HOLD, AND IT NEVER TAKES LUNCH BREAKS.andlt;/Bandgt; andlt;BRandgt; andlt;UL TYPE=DISCandgt; andlt;LIandgt;andlt;Iandgt;Your computer screen freezes after hours of work on the proposal due to your boas at 7 A.M.andlt;/Iandgt; andlt;BRandgt; andlt;LIandgt;andlt;Iandgt;You try to save a masterpiece graph, and your computer reports "insufficient memory."andlt;/Iandgt; andlt;BRandgt; andlt;LIandgt;andlt;Iandgt;You need a copy of your rand#233;sumand#233; for your interview in an hour, and the printer is printing in an alien language.andlt;/Iandgt; andlt;BRandgt; andlt;LIandgt;andlt;Iandgt;Your computer "crashes," and you haven't got a backup.andlt;/Iandgt; andlt;/ULandgt; andlt;BRandgt; If you've ever used a personal computer (and who hasn't), you know what these moments are like. Fear and frustration overwhelm you. You call every computer-savvy person you know, hoping that someone will provide the magic solution to save your document, your deadline, your job. andlt;BRandgt; Now, saving the day for thousands of PC and Mac users alike, comes andlt;Iandgt;The Geek Squad Guide to Solving Any Computer Glitch.andlt;/Iandgt; You're not a dummy or an idiot, but you do need help. In plain English and with a humorous flair, andlt;Iandgt;The Geek Squad Guideandlt;/Iandgt; demystifies the most widely used hardware and software, offers quick fixes to common glitches, and provides smart maintenance advice to keep things running smoothly. andlt;BRandgt; THE GEEKS WILL HELP YOU: andlt;BRandgt; andlt;UL TYPE=DISCandgt; andlt;LIandgt;decide what computer to buy andlt;BRandgt; andlt;LIandgt;set up reliable backup procedures andlt;BRandgt; andlt;LIandgt;troubleshoot problems with your computer, printer, modem, and other components andlt;BRandgt; andlt;LIandgt;got the most from your laptop, at home and on the road andlt;BRandgt; andlt;LIandgt;save time and money if you do need professional repair help andlt;BRandgt; andlt;LIandgt;find and install software upgrades yourself andlt;BRandgt; andlt;LIandgt;recover your data in almost any computing crisis andlt;/ULandgt;

Synopsis:

IT CAN'T CRASH, IT WON'T PUT YOU ON HOLD, AND IT NEVER TAKES LUNCH BREAKS.<BR>-- Your computer screen freezes after hours of work on the proposal due to your boss at 7 A.M.<BR>-- You try to save a masterpiece graph, and your computer reports "insufficient memory."<BR>-- You need a copy of your resume for your interview in an hour, and the printer is printing in an alien language.<BR>-- Your computer "crashes, " and you haven't got a backup.<P>If you've ever used a personal computer (and who hasn't), you know what these moments are like. Fear and frustration overwhelm you. You call every computer-savvy person you know, hoping that someone will provide the magic solution to save your document, your deadline, your job.<P>Now, saving the day for thousands of PC and Mac users alike, comes The Geek Squad Guide to Solving Any Computer Glitch. You're not a dummy or an idiot, but you do need help. In plain English and with a humorous flair, The Geek Squad Guide demystifies the most widely used hardware and software, offers quick fixes to common glitches, and provides smart maintenance advice to keep things running smoothly.<P>THE GEEKS WILL HELP YOU: <BR>-- decide what computer to buy<BR>-- set up reliable backup procedures<BR>-- troubleshoot problems with your computer, printer, modem, and other components<BR>-- get the most from your laptop, at home and on the road<BR>-- save time and money if you do need professional repair help<BR>-- find and install software upgrades yourself<BR>-- recover your data in almost any computing crisis

About the Author

andlt;Bandgt;Robert Stephensandlt;/Bandgt; is the founder of the Geek Squad, a Minneapolis-based computer-service company that provides support with style. Stephens and his team of Special Agents have been featured in andlt;Iandgt;People, Newsweek, The Wall Street Journal,andlt;/Iandgt; and on andlt;Iandgt;Good Morning America.andlt;/Iandgt;

Table of Contents

Contents

Introduction

Using This Book

Chapter One CHOOSING A COMPUTER

Comparing Brands: Windows-Based Computers vs. Macintosh

Buying a Used Computer

Desk-top vs. Laptop

Comparing Features

The Deciding Factor: Service and Support

Buying Printers

Service Contracts for Other Items

Where to Buy

Chapter Two PREVENTING PROBLEMS

What Makes Computers Act Weird

Why Geeks Have Fewer Computer Problems

Getting Along with Your Computer

General Software Smarts

Backup Basics

Preventive Procedures

Chapter Three STARTUP PROBLEMS

No Power Light

Power Light On, Both CPU and Monitor Are On, but You Get No Video

Mac: There's Nothing on the Desktop

Windows: Reports "System Configuration Has Changed"

Windows: Reports "Hard Drive Failure"

Mac: Disk with Question Mark Appears

Screen Not as Expected

Date and Time Errors

Sad Mac Face or "Beep" Alarm

Immediate Crash: "System Error," Cursor or Screen Locks Up/Freezes, or Other Disabling Event

Computer Locks Up/Freezes Ten to Twenty Minutes After Startup

Chapter Four THE STUBBORN RAM

Reports "Out of Memory" or "Insufficient Memory"

Chapter Five VIDEOVAGARIES

General Weirdness

Rolling Screen, Static, and/or Lines; No Clear Picture

Red-, Blue-, or Green-Tinted Screen

Only Partial Image On-Screen

Brightness Fluctuates

Screen Doesn't Respond to Commands

OldMonitor Problems

Chapter Six HARD-DRIVE ISSUES

Mac: Hard-Drive Icon Missing

Silence

Knocking

Windows: Says "Insert System Disk"

Windows: Reports "Hard Drive Failure"

Windows: Reports "Data Error Reading Drive C"

Reports "Not Enough Space to Store" or "Unable to Write to Disk"

Chapter Seven FLOPPY-DISK FAILURES

Can't Read Disks from Other People's Computers

Can't Transfer Information to Floppy

Disk Is Reportedly Full but That Seems Impossible

Every Disk Is Locked

Can't Insert Floppy

Can't Eject Floppy

Disk Errors on Floppy

Noisy Floppy

Chapter Eight COPING WITH THE CD-ROM DRIVE

CD Doesn't Show Up When You Put It In/Can't Read CD

Audio CD Doesn't Play

Computer Freezes When CD-ROM Is in Use

Chapter Nine TERRORS OF THE TAPE DRIVE

Installation Trouble

Problems Restoring Data

Freezes

Chapter Ten REASONING WITH THE REMOVABLE STORAGE DEVICE

Drive Not Working

Can't Read Disk

Disk Noisy When Inserted

Computer Freezes When Drive Is Used

Can't Write to Disk/Error Message Appears

Chapter Eleven CALMING THE KEYBOARD

Spill on Keyboard

Windows: Keyboard Not Working

Mac: Keyboard Not Working

One Key Doesn't Work

Pressing One Key Delivers Another Character

Chapter Twelve TAMING THE MOUSE/POINTER DEVICE

Mouse Needs CPR

? Windows: Mouse Won't Cooperate with Modem

Mouse Lies Down on the Job

Chapter Thirteen SCANNER SOLUTIONS

Scanning for Beginners

Scanning Without a Scanner

Scanner Doesn't Scan

Scanner Light Isn't Working

Chapter Four-teen POINTERS FOR PRINTERS

Printer Having a Tantrum

Not Printing

Produces Blank Page

Prints Garbage

Paper jam

Won't Grab Paper

Won't Print from One Particular Program

Quality Is Poor

Can't Find Supplies for Printer

Mac: Printer Quits Partway Through job

Printing Sideways

Printing Envelopes

Chapter Fifteen MAKING THE MODEM MIND YOU

Modem Not Working

Seems Slow

Particular Program Can't See the Modem

Dialing Problems

Disabling Call Waiting

Silent Modem

Connection Failure

Faxing on Your Computer

Chapter Sixteen SOUND-CARD SOLUTIONS

No Sound

Sound Unsatisfactory

Only Some Programs Produce Sound

Intermittent Sound

Other Sounds Work but You Cannot Play an Audio CD

Chapter Seventeen LAPTOP TECHNIQUES

Can't Find Battery

Battery Won't Charge

Won't Turn On

Doesn't Recognize PC Card

Can't Eject PC Card

Doesn't Show Network or Get Dial Tone

No Video

Video Problems

Keyboard Not Working

Trackball Goes on Strike

Trackpad Doesn't Work/Cursor Is jumpy

Won't Go to Sleep

Traveling with Your Laptop

Making a Presentation

Chapter Eighteen APPLICATION/SOFTWARE PROBLEMS

Can't Install Software or Upgrade

Software Locks Up/Freezes

Can't Print from Application

Mac: Bomb Appears When You Pick a Different Font

Mac: Application Frequently "Unexpectedly Quits"

Uninstalling/Reinstalling Application Software

Identifying Software Version

Chapter Nineteen DOCUMENT/FILE DILEMMAS

Problems Transferring Files

Problems Converting Files

Problems Finding a File

File Deleted in Error

File Cannot Be Opened

Mac: Application Is Missing

Mac: Processing Is Slow

Mac: Calls for Ejected Disk

Lost Password on a File

Chapter Twenty RECOVERING DATA

Limiting Damage in an Emergency

Reports "Document Cannot Be Read"

Getting to Data After a Crash

If You Had No Backup

Getting Professional Help

Chapter Twenty-one USING THE INTERNET

Choosing a Provider

Trouble Connecting

Images Slow to Appear

Sending and Receiving E-Mail on the Road

Sending and Receiving E-Mail Without Internet Access

Sending Files

Credit-Card Protection

Surfing the Net

Downloading

Preventing Unwanted E-Mail

Controlling What the Kids Can See

Crashes/Lockups/Freezes While You Are on the Internet

Browser Error Messages

"Transfer Is Interrupted"

Chapter Twenty-two WHEN THE COMPUTER SEEMS TO HAVE A MIND OF ITS OWN

Any Odd Behavior

Periodic Freezes/Lockups

Computer Is Slow

Routine Operation Gets Strange Results

Program Opens Other Than the One You Tried to Open

Mac: Icons Look Strange

Random Characters Appear

"Blue Screen of Death"

Mac: Trash Won't Empty

Chapter Twenty-three SECURITY ISSUES

Password Forgotten

Creating Crack-Proof Passwords

Preventing Theft

Removing Information from Your Computer Before You Sell It

Chapter Twenty-four COMPUTER-TO-COMPUTER COMMUNICATION

Exchanging Word-Processing Documents

Exchanging Quicken Files

Exchanging a Database

Exchanging Spreadsheets

Sending/Receiving a Computer File Using a Fax

Chapter Twenty-five GETTING THE BEST SERVICE

Guidelines When Calling for a Pickup or Dropping the Computer Off for Repair

What to Take to the Service Center

When Sending Away a Computer Under Warranty

When the Computer Is Not Under Warranty

When the News Is Bad

Chapter Twenty-six RETIREMENT PLANNING FOR YOUR COMPUTER

Upgrade It

Sell It

Donate It

Keep It

APPENDIX A BASIC PROCEDURES

Minimum System Startup

Reinstalling the Operating System

Resolving Driver/Extension Conflicts -Reinstalling Drivers/ Extensions

APPENDIX B YEAR (Y2K) PROBLEMS

Hardware

Operating System

Software

APPENDIX C DEFINITIONS

APPENDIX D RESOURCES

INDEX

Product Details

ISBN:
9780684843438
With:
Mark, Steve
Author:
Burg, Dale
Author:
Stephens, Robert
Author:
Mark, Steve
Publisher:
Fireside Books
Location:
New York :
Subject:
Maintenance and repair
Subject:
Microcomputers
Subject:
Computer Architecture - Repair & Maintenance
Subject:
Computer input-output equipment
Subject:
General Computers
Subject:
General Computers
Subject:
Microcomputers -- Maintenance and repair.
Subject:
Computer Architecture - General
Subject:
Computers-Reference - General
Edition Description:
Trade Paperback
Publication Date:
19990931
Binding:
TRADE PAPER
Grade Level:
General/trade
Language:
English
Illustrations:
25-30 bandamp;w illus.
Pages:
224
Dimensions:
9.25 x 7.38 in 14.21 oz

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Related Subjects

Computers and Internet » Computers Reference » Beginning and Reference
Computers and Internet » Computers Reference » General
Health and Self-Help » Health and Medicine » Medical Specialties
History and Social Science » Military » General History
Metaphysics » Parapsychology
Travel » General

The Geek Squad Guide to Solving Any Computer Glitch Used Trade Paper
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Product details 224 pages Fireside Books - English 9780684843438 Reviews:
"Synopsis" by , IT CAN'T CRASH, IT WON'T PUT YOU ON HOLD, AND IT NEVER TAKES LUNCH BREAKS.<BR>-- Your computer screen freezes after hours of work on the proposal due to your boss at 7 A.M.<BR>-- You try to save a masterpiece graph, and your computer reports "insufficient memory."<BR>-- You need a copy of your resume for your interview in an hour, and the printer is printing in an alien language.<BR>-- Your computer "crashes, " and you haven't got a backup.<P>If you've ever used a personal computer (and who hasn't), you know what these moments are like. Fear and frustration overwhelm you. You call every computer-savvy person you know, hoping that someone will provide the magic solution to save your document, your deadline, your job.<P>Now, saving the day for thousands of PC and Mac users alike, comes The Geek Squad Guide to Solving Any Computer Glitch. You're not a dummy or an idiot, but you do need help. In plain English and with a humorous flair, The Geek Squad Guide demystifies the most widely used hardware and software, offers quick fixes to common glitches, and provides smart maintenance advice to keep things running smoothly.<P>THE GEEKS WILL HELP YOU: <BR>-- decide what computer to buy<BR>-- set up reliable backup procedures<BR>-- troubleshoot problems with your computer, printer, modem, and other components<BR>-- get the most from your laptop, at home and on the road<BR>-- save time and money if you do need professional repair help<BR>-- find and install software upgrades yourself<BR>-- recover your data in almost any computing crisis
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