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2 Beaverton COMP- INET EBAY

The Official Ebay Guide to Buying, Selling, and Collecting Just about Anything


The Official Ebay Guide to Buying, Selling, and Collecting Just about Anything Cover


Synopses & Reviews

Publisher Comments:

andlt;Bandgt;HAPPY HUNTINGand#153; ON eBayandlt;/Bandgt; andlt;BRandgt; Aunt Fannie's cameo pin collection...the cartoon-character lunch boxes you had in third grade...that cast-iron doorstop you bought for $2 but is really worth $200....Whether you're a busy buyer, an avid seller, or just a fun-loving browser, you'll find countless collectibles like these on eBay, the world's largest person-to-person online trading community. andlt;BRandgt; Now — in this official primer from the popular Internet site that has revolutionized the collecting world — the experts at eBay unlock the secrets of successful online buying and selling, for everyone from the enthusiastic beginner to the seasoned pro. Featuring an introduction by Pierre Omidyar, eBay's founder and chairman, and packed with tips and stories from "eBaysians" all over the country, andlt;Iandgt;The Official eBayand#153; Guideandlt;/Iandgt; is the only authorized book that shows you how to andlt;BRandgt; andlt;Bandgt;* BUY SMARTandlt;/Bandgt; — unraveling the mystery of value, bidding to win, and learning how to spot the really good stuffandlt;BRandgt; andlt;Bandgt;* BE A SAVVY SELLERandlt;/Bandgt; — from writing the perfect item listing to collecting payments from your happy customersandlt;BRandgt; andlt;Bandgt;* LEARN FROM THE EXPERTSandlt;/Bandgt; — top eBaysians, Ambassadors, Power Sellers, and eBay employees lend advice and share secrets for successandlt;BRandgt; andlt;Bandgt;* FIND THE GREAT STUFFandlt;/Bandgt; — how to work garage sales, flea markets, tag sales, estate sales, and even the andlt;Iandgt;otherandlt;/Iandgt; kind of auction andlt;BRandgt; Packed with invaluable resources, information, and practical tips, andlt;Iandgt;The Official eBayand#153; Guideandlt;/Iandgt; also features entertaining stories about the millions of people who make up the eBay community. It's your must-have companion for mastering the art of buying and selling an astounding range of collectibles and items, from the practical to the whimsical.


The official, authorized primer from the red hot Internet site that started it all--an indispensable guide for both online buyers and sellers. Radio drive-time tour.

About the Author

andlt;Bandgt;Laura Fisher Kaiser andamp;amp; Michael Kaiserandlt;/Bandgt; are collectors, writers, and longtime eBaysians. Laura is Deputy Editor at andlt;Iandgt;This Old Houseandlt;/Iandgt; magazine. For fifteen years, Michael was an executive at a nonprofit organization. A former art glass dealer, he is now a consultant and writer. The Kaisers live in Manhattan.

Table of Contents



Introduction by Pierre Omidyar, Founder and Chairman of eBay Inc.

How to Use This Book

Part I

The Thrill of the Hunt

Chapter 1

Welcome to the World's Largest Person-to-Person Online Trading Community

The eBay Revolution: The Mouse That Roared

The Four Pillars of eBay

Who Makes Up the eBay Community?

Before eBay/After eBay

Meet Our Extended Family

Mastering the eBay Way in Five Easy Steps

Why Buying on eBay is Safe

A Nickel Tour of the Site

What Makes eBay Auctions Unique?

Traditional Auction vs. eBay Auction

Chapter 2

The Perfect Setup

You Gotta Be in It to Win It: Technical Stuff

The Need for Speed: Bits and Bandwidth

Registering to Become Part of the eBay Community

What's in a Name?

What eBay Charges Per Item

Going Dutch

Who You Are: Picking a Handle and Password

How eBay Keeps You in the Loop

Community Customs

Why Spam Ain't Kosher

Chapter 3

The Quest for Amazing Stuff

Homing In, Category by Category

The Big List at a Glance

What You Won't Find

Finding What You're Looking For

The No-Frills Search

Follow the Leader: Tracking Like-minded Bidders and Sellers

Personal Shopper

Gallery Hopping and Shopping

Beyond Collectibles: Everyday Wonders

Real Estate Reality Check

The "Great Collections" Connection

Kruse Control

Chapter 4

Let the Bidding Begin

Demystifying the Bidding Process

What It Means to Bid

Retracting a Bid

You Absolutely Positively Have to Have It: Bidding to Win

Capitalism for the Rest of Us

Up and Up: Bidding Increments

Cracking the Bid Code

Understanding Reserves

Dutch Auctions

Do Your Due Diligence

Good Questions to Ask

Part II

Parting Is Such Sweet Sorrow

Chapter 5

Putting It on the Block

Details, Please: Listing Your Item for Sale

The Key to Winning Titles

Some Like Plain Vanilla

The Great Listing Checklist

Files with Style: Using HTML

Say It with Pictures

A Host of Options

Off-the-Shelf Software

Chapter 6

Taking Care of Bidness

Name Your Price

Is It Really What You Think It Is?

To Reserve or Not to Reserve?

Establishing Payment Methods and Terms

Perfect Timing

Payments Made Easy

Sorry, You Can't Bid on Your Own Auction

Getting the Shipping Straight

Happy Returns

Final Touches

Forget Something?

Sellers, Please Stand By

Knocking Off Early

Canceling Bids

Your Item Didn't Sell

Building a Business on eBay

Part III

Making Contact

Chapter 7

The Bidding Is Closed — Now What?

Buyer Meet Seller, Seller Meet Buyer

You've Got Mail

Tracking Down Email Addresses

I Want a Cookie

Temporary Parking: Escrow Services

Shipping News: Getting Out the Goods

Ordering Supplies on the Net

Stamp Me — I Must Be Dreaming

Closing the Loop: Leaving Feedback

Chapter 8

SafeHarbor and Happy Trading

Heading for SafeHarbor

Suspicious Minds: Identifying and Reporting Bad Behavior

Stake Your Claim: Insurance Against Fraud

Violations eBay Responds to Automatically

It's the Law: Prohibited, Questionable, and Infringing Items

Protecting Your Privacy

eBay's Privacy Policy

Making Your Experience More Positive

When a Deal Goes South

Best Remedy Prevention

Escrow Services

Who Was That Masked Man? Reaching Out to People Beyond Email

Chapter 9

When You Need a Friend

For Do-It-Yourselfers

By the Boards

eBay Customer Service Boards

Peer-to-Peer Support Boards

Talk the Talk

Giving Back

Part IV

You Are What You Collect

Chapter 10

Collecting Your Thoughts

Why Do People Collect?

Collecting vs. Accumulating

When Does a Collection Start? When Does It End?

Kids' Kollections

Getting Picky: Building and Upgrading

Chapter 11

The Mystery of Value

Separated at Birth: No Two Collectibles Are Exactly Alike

Eight Is Enough: The Collectibles Checklist

Mint to Be

Consult Before You Clean

Distinguishing Price from Value

Car Collecting Caveats

Where Passion Meets Price: Collecting as an Investment

Ready, "Set," Go: Collectors' Series

How Limited Is a Limited Edition?

Chapter 12

Becoming an Expert

Mastering the Details

Training Your Eye — and Ear, Nose, and Fingers

Immersing Yourself in the Market

Research, Research, Research

Chapter 13

Where the Action Is

Making the Rounds

Collector Connections on the Web

Special Sources for Established Dealers

Chapter 14

Out In the Field

Marketplace 101

Dealing with Dealers

Haggling with the Best of Them

Price Check, Aisle Six

Everything's Negotiable

A Tax Break for Dealers

Mood Breakers

Maximizing Your Auction Action

Beyond Negotiating: The Law of Averages

Finders Keepers: Shopping Etiquette

Tricks of Trading

It Happens to Everyone: Buying Mistakes

Part V

Putting It All Together

Chapter 15

My eBay and Other Ways to Keep Track of It All

My eBay

Simple Spreadsheets You Can Create

Chapter 16

Documenting the Goods

Creating an Inventory



Questions for the Appraiser

Collector, Appraise Thyself

Coming to Your Town: The Antiques Road Show

You Can't Take It With You

Going Public: Donating to an Institution

Trailblazing a Library


eBay Site Map

eBay Category Overview


Product Details

Omidyar, Pierre
Omidyar, Pierre
Introduction by:
Omidyar, Pierre
Omidyar, Pierre
Kaiser, Laura F.
Kaiser, Laura Fisher
Omidyar, Pierre
Kaiser, Michael
New York :
Networking - General
Electronic Commerce
Online Services - General
Computer network resources
Internet auctions
E-Commerce - Internet Marketing
Industries - Retailing
Business Writing
Edition Number:
1st ed.
Edition Description:
Series Volume:
Publication Date:
November 1999
Grade Level:
5-7 screen shots; icons t/o
9.12 x 6.12 in 15.155 oz

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Related Subjects

Business » General
Business » Management
Business » Writing
Computers and Internet » Internet » General
Computers and Internet » Internet » Information
Computers and Internet » Internet » eBay
Computers and Internet » Networking » General
Hobbies, Crafts, and Leisure » Antiques » General
Hobbies, Crafts, and Leisure » Crafts » Miscellaneous Collecting

The Official Ebay Guide to Buying, Selling, and Collecting Just about Anything Used Trade Paper
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Product details 320 pages Fireside Books - English 9780684869544 Reviews:
"Synopsis" by , The official, authorized primer from the red hot Internet site that started it all--an indispensable guide for both online buyers and sellers. Radio drive-time tour.
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