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Making Assertiveness Happen: A Simple and Effective Guide to Developing Assertiveness Skills

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Synopses & Reviews

Publisher Comments:

Assertiveness is a positive communication skill that can foster effective working relationships, reduce stress levels, and maximize performance. Demonstrating how assertiveness can enhance both individual performance and the well-being of the entire work group, this skill-building practical guide encourages positive change for greater workplace effectiveness and satisfaction. When individuals learn to stand their ground while respecting the interests of their fellow team members and the larger organization, a work group can function effectively and harmoniously. Included is vital advice on what works and what doesn't, what tricks to use, and what traps to avoid.

About the Author

Robert Burns is the author of Psychology for the Effective Manager.

Product Details

ISBN:
9781875889341
Subtitle:
(a simple and effective guide to developing assertiveness skills )
Author:
Burns, Robert
Publisher:
Business + Publishing
Location:
P. O. BOX 935
Subject:
Interpersonal Relations
Subject:
Interpersonal communication
Subject:
Communication in organizations
Subject:
Assertiveness training
Subject:
Assertiveness
Subject:
Business/Career
Subject:
Careers - General
Edition Description:
Includes bibliographical references and index.
Series:
Making It Happen
Series Volume:
ERDC/CRREL TR-01-12
Publication Date:
c2001
Binding:
TP
Language:
English
Pages:
ix, 108 p.
Dimensions:
9.22x6.52x.32 in. .53 lbs.

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