Table of Contents:

Part I. An Introduction to the Business of Banking

1. An Overview of Banks and Their Services

2. The Impact of Government Policy and Regulation on Banking

3. The Organization and Structure of Banks and Their Industry

4. The Financial Statements of a Bank

5. Measuring and Evaluating Bank Performance

Part II. Asset-Liability Management Techniques and Hedging Against Interest Rate and Credit Risk

6. Asset-Liability Management: Determining and Measuring Interest Rates and Controlling a Bank's Interest-Sensitive Gap

7. Asset-Liability Management: The Concept of Duration and Managing a Bank's Duration Gap

8. Using Financial Futures and Options in Bank Asset-Liability Management

9. Using Swaps and Other Asset-Liability Management Techniques

10. Off-Balance-Sheet Financing in Banking and Credit Derivatives

Part III. Managing the Bank's Investment Portfolio and Liquidity Position

11. The Investment Function in Banking

12. Liquidity and Reserve Management Strategies and Policies

Part IV. Managing Bank Sources of Funds

13. Managing and Pricing Deposit Services

14. Bank Trust Services, Nondeposit Investment Products, and the Selling of Information Services

15. Managing Nondeposit Liabilities and Other Sources of Bank Funds

16. Management of a Bank's Equity Capital Position

Part V. Providing Loans to Businesses and Consumers

17. Bank Lending Policies and Procedures

18. Lending to Business Firms

19. Pricing Business Loans

20. Consumer and Real Estate Lending

21. Pricing Consumer and Real Estate Loans

Part VI. The Bank's Organizational Structure and Service Options: Choosing a Channel for Future Growth and Expansion

22. Creating and Managing Bank Service Outlets: Establishing New Banks, Branches, and Electronic and Automated On-Line Banking Facilities

23. Bank Mergers and Acquisitions: Managing the Acquisitions Process

24. International Banking Service Options

Glossary of Banking Terms

Case 1: WingspanBank.com

Case 2: Be Our Guest, Inc.

Index