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Reporting Technical Information

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Synopses & Reviews

Publisher Comments:

The leading text in technical writing, Reporting Technical Information introduces students to all aspects of technical communication, including letters, proposals and progress reports, recommendation reports, research reports, instructions, and oral reports. Continuing the esteemed tradition of its predecessors, the tenth edition provides students with a solid foundation in technical communication and adds material on the most recent developments in the field.

Through accessible language, challenging exercises, and realistic examples, Reporting Technical Information, 10/e, begins with the basic strategies of composing and writing, progresses to techniques of technical communication, and closes by applying those techniques to document creation and design. Documentation instructions include Chicago and APA styles, as well as a guide for citing the Internet as a source. The book also offers detailed coverage of the latest technology in electronic communication, including material on writing collaboratively via e-mail, synchronous discussions, and FTP sites.

The tenth edition features four new chapters:

* Chapter 6, Writing Ethically, provides realistic exercises dealing with ethical dilemmas, guides students to relevant Web sites, and includes illustrative material from the codes of various professional groups.

* Chapter 7, Writing for International Readers, offers a concise yet comprehensive introduction to the differences among world cultures and the effects of these differences on communication. It covers such issues as the importance of personal relationships, individualism versus collectivism, various views of truth, and the power and value of time.

* Chapter 8, Gathering, Evaluating, and Documenting Information, helps students formulate research questions and points them to several sources of information including interviewing, the electronic library catalog, indexes, and the Internet.

* Information on empirical research reports is now broken out into a separate chapter (Chapter 17).

Keeping pace with the latest technology and research, this new edition provides information on such topics as when to use e-mail (rather than conventional letters and memos), writing for a specific audience, using illustrations, and searching the Internet for information on jobs and potential employers. Each chapter opens with a real-world scenario that shows students how the information in the chapter applies to an on-the-job situation. Comprehensive and up-to-date, the tenth edition of Reporting Technical Information maintains the reputation of an exceptional text for courses in technical and professional writing and communication. Visit the companion website at http://www.houp10e.com.

Synopsis:

BETTER WRITING AND SUCCESS AT WORK BEGIN IN YOUR CLASSROOM WITH REPORTING TECHNICAL INFORMATION, ELEVENTH EDITION, A CLASSIC TEXT WITH THOROUGHLY CONTEMPORARY CONTENT.

One of the leading texts in technical writing, Reporting Technical Information introduces students to all aspects of effective professional communication, including letters, proposals, progress reports, recommendation reports, research reports, instructions, and oral reports.

FEATURES OF THE ELEVENTH EDITION:

* A fully integrated companion website--www.oup.com/us/houp--that offers:

Additional practical resources for students: chapter overviews, sample writings, self-tests, current topic annotated links and additional resources, interactive tutorials, key terms and concepts, downloadable versions of important question checklists from the book, and a collaborative network

Resources for instructors: an Instructor's Manual and downloadable PowerPoint files for use as lecture aids (also available on CD), links to online resources, and writing assignments instructors have shared for Better Writing--Success at Work

Three different types of icons throughout the book that direct students to the website for additional resources: sample documents, exercises, and further reading

* New, broader approach that prepares students in a variety of science, health, business, engineering, and technical majors to develop the types of documents they will need to write in their prospective work environments

* Strong focus on the rhetorical nature of writing, helping writers to understand their readers and the contexts in which their documents will be read and used, define their purpose in writing, and design documents using these issues as critical guidelines

* Updated and additional coverage of current technology, including thoroughly revised chapters on document design and usability that take into account web-based documents and platforms

* New opening scenarios for each chapter that demonstrate the impact of technical communication in the real world

* New chapters on content management, versatility and creativity for reports, and using design and format to achieve clarity in documents

* Increased coverage of ethics and international and global workplace issues

* Many new example documents--more than half of the sample documents in the text are new--and more illustrative figures

* More end-of-chapter exercises, including projects that encourage student interaction and collaboration, several of which are linked to an online component on the companion website

Synopsis:

BETTER WRITING AND SUCCESS AT WORK BEGIN IN YOUR CLASSROOM WITH REPORTING TECHNICAL INFORMATION, ELEVENTH EDITION, A CLASSIC TEXT WITH THOROUGHLY CONTEMPORARY CONTENT.

One of the leading texts in technical writing, Reporting Technical Information introduces students to all aspects of effective professional communication, including letters, proposals, progress reports, recommendation reports, research reports, instructions, and oral reports.

FEATURES OF THE ELEVENTH

Table of Contents

Preface

A New Direction

Our Approach and Organization

What's New in the Eleventh Edition

Ancillaries

A Final Note

Acknowledgments

1. An Overview of Technical Writing

The Matter of Definition

Writing at Work versus Writing at School

Eight Basic Differences

Writing and Communicating at Work

The Foundations of Effective Technical Writings

The Qualities of Good Technical Writing

Exercises

PART ONE. FOUNDATIONS

2. Composing

The Basic Parts of the Composing Process

Analyzing the Writing Situation: Audience and Purpose

Choosing/Discovering Content

Arranging Content

Drafting and Revising

Revision

Document Design

Editing

Using the Composing Process in a Workplace Environment

Understanding the Composing Process: Why Bother?

Exercises

3. Writing for Your Readers

Goals of Communication

The Planning Process

Determining Your Readers

Asking Questions to Analyze Your Readers

Determining Your Purpose

Understanding Your Role as a Writer

Planning the Content

Anticipating the Context in Which Your Writing Will Be Received

Thinking about Your Readers: A Summary of Considerations

Exercises

4. Achieving a Readable Style

The Paragraph

Basic Principles of Effective Style

Determine Readers' Knowledge of the Subject

Determine Whether a Particular Style Will Be Expected

Anticipate Readers' Comprehension Level in a Given Context

Know Your Relationship to the Readers and How You Want to Sound

Adjust the Style to the Reader, the Purpose, and the Context

Select Your Level of Language; Adjust the Density of Information

The Sentence

Watch Sentence Length

Keep Subjects and Verbs Close Together

Omit Verbiage; Use Concrete Verbs

Write "Clean" Prose

Avoid Ponderous Language

Avoid Excessive Use of Is/Are Verb Forms

Use Active Voice for Clarity

Define When Necessary

Avoid Impersonal Language

Exercises

5. Writing Ethically

Ethical Perspectives

Your Professional Obligations

Codes of Conduct

Recognizing Unethical Communication

Plagiarism and Theft of Intellectual Property

Deliberately Imprecise or Ambiguous Language

Manipulation of Numerical Information

Use of Misleading Illustrations

Promotion of Prejudice

Anticipating Consequences

Applying Principles

Handling Unethical Situations

Exercises

PART TWO. TECHNIQUES

6. Writing for International Readers

Establishing a Perspective on International Communication

Understanding Readers from Various Cultures

Individualism versus Collectivism: Valuing Either Individuals or Groups

Separation of Business and Private Relationships

Power Distance between Social Ranks

Universal or Relative View of Truth

Whether the Entire Message Is Contained in the Text

Whether Uncertainty Is to Be Avoided or Accepted

The Power and Value of Time

Masculine versus Feminine

Considering Culture in the Planning Process

Example International Documents

Writing Business Communications to Readers in Other Cultures

Culture and Graphics

Format Strategies in Other Cultures

A Final Word

Guides to Doing Business in Cultures around the World

Exercises

7. Gathering, Evaluating, and Documenting Information

Asking Productive Questions

Looking for Answers

Interviews

Newsgroups

World Wide Web

Libraries

Evaluating Answers

Interviews

Newsgroups

Web Sites

Books and Articles

Citing Sources

Exercises

8. Designing and Formatting Documents

Understanding the Basics of Document Design

Know What Decisions Are Yours to Make

Choose a Design That Fits Your Situation

Plan the Design from the Beginning

Reveal the Design to the Readers

Keep the Design Consistent

Designing Effective Pages and Screens

Use Blank Space to Frame and Group Information

Space the Lines of Text for Easy Reading

Set the Line Length for Easy Reading

Use a Ragged Right Margin

Choosing Readable Type

Choose a Legible Type Size

Choose a Font That Suits Your Document

Use Special Typefaces Sparingly

Use Highlighting Effectively

Use a Mixture of Cases, Not All Capitals

Use Color Cautiously and Consistently

Helping Readers Locate Information

Write Descriptive Headings

Design Distinctive Headings

Use Page Numbers and Headers or Footers

Designing Web Sites

Creating the Site

Designing the Pages of the Site

Maintaining the Site

Testing Your Design

Planning the Usability Test

Conducting the Test

Interpreting and Revising

Exercises

9. Creating and Managing Text

Collecting and Grouping Information

Planning Content Development

Reports with Standard Arrangement Patterns

Reports Designed for Specific Reader Needs

Persuasive Arrangement and Development

Strategies for Developing Content

Organization and Content Development

Other Types of Development

Exercises

10. Developing the Main Elements of Reports

Prefatory Elements

Letter of Transmittal

Title Page

Submission Page

Table of Contents

List of Illustrations

Glossary and List of Symbols

Abstracts and Summaries

Informative Abstract

Descriptive Abstract

Summary

Discussion or Body of the Report

Parts of the Discussion

Strategy for Presenting the Discussion

Conclusion

Recommendations

Appendixes

Online Reports

Exercises

11. Creating Tables and Figures

Choosing Illustrations

Consider Your Purpose

Consider Your Audience

Consider Your Audience Again

Consider Your Purpose Again

Creating Illustrations

Designing Tables

Designing Bar and Column Graphs

Designing Circle Graphs (Pie Charts)

Designing Line Graphs

Designing Flowcharts

Designing Diagrams

Editing Photographs

Designing Illustrations Ethically

Exercises

PART THREE. APPLICATIONS

12. Planning Correspondence and E-mail

Determining Your Purpose

Analyzing the Audience

Composing Letters, Memos, and E-mail

Finding the Appropriate Style

Direct versus Indirect Style

Conversational Style

Special Considerations for E-mail

Special Considerations for International Correspondence

Keeping Copies of Correspondence

Exercises

13. Creating Reports for Any Occasion

The Variable Nature of Reports

Liability and Report Writing

General Report Requirements

Determining Report Structure

Determining Internal Report Development

Importance of the Introduction and Summary

The Online Report

The Slide/Visual Presentation Report

Exercises

14. Developing Analytical Reports: Recommendation Reports and Feasibility Studies

Analytical Reports

Recommendation Reports

Feasibility Studies

Purpose

Environmental Impact Systems

Exercises

15. Developing Empirical Research Reports

Major Sections of Empirical Research Reports

Abstract

Introduction and Literature Review

Summary

Materials and Methods

Results

Conclusion

Acknowledgments and References

Other Examples for Analysis and Comparison

Example 1

Example 2

Example 3

Exercises

16. Writing Proposals and Progress Reports

The Relationship between Proposals and Progress Reports

Proposals

The Context of Proposal Development

Effective Argument in Proposal Development

Standard Sections of Proposals

Progress Reports

Structure by Work Performed

Structure by Chronological Order

Structure by Main Project Goals

Physical Appearance of Proposals and Progress Reports

Style and Tone of Proposals and Progress Reports

Other Forms of Proposals and Progress Reports

Exercises

17. Formulating Instructions, Procedures, and Policies

Planning Instructions and Procedures

Structure and Organization

Introduction

Theory Governing the Procedure or Instruction

Warnings, Cautions, Hazards, and Notes Regarding Safety or Quality

Conditions under which the Task Is to Be Performed

Steps in Performing the Task

Name of Each Step

Procedures

Format Considerations for Instructions and Procedures

Policies

Procedures and Policy Manuals

Exercises

18. Writing Collaboratively

Issues in Collaboration

Value of Collaboration

Techniques for Developing Collaborative Documents

The On-site Collaborative Group

The Distributed Collaborative Work Group

The Lead Author Work Group

Making Collaborative Projects Work

Collaborative Projects in Action

Exercises

19. Preparing Oral Reports: The Basics

Understanding the Speaking/Writing Relationship

Analyzing the Audience

Analyzing the Context

Determining the Goal of Your Presentation

Choosing and Shaping Content

Deciding How to Arrange and Organize Content

Designing Each Segment: Guidelines

Choose an Interesting Title

Develop Your Presentation about Three Main Divisions

Plan the Introduction Carefully

Design the Body to Help People Comprehend Your Ideas

Design the Conclusion to Reinforce Your Main Ideas

Choosing an Appropriate Speaking Style

Speaking to Multicultural Audiences

Using Techniques to Enhance Audience Comprehension

Planning Visuals to Enhance Your Purpose and Your Meaning

Designing and Presenting the Written Paper

Structuring the Written Speech

Writing the Speech

Practicing the Presentation

Speaking Effectively: Practice, Practice, Practice

Exercises

20. Understanding the Strategies and Communications of the Job Search

Preparation

Self-Assessment

Information Gathering

Networking

The Correspondence of the Job Search

Letter of Application

The Résumé

Follow-up Letters

Interviewing

The Interview

Negotiation

Before and after the Interview

Exercises

Appendix A. Handbook

Index

Product Details

ISBN:
9780195178791
Author:
Houp, Kenneth W.
Publisher:
Oxford University Press, USA
Author:
null, Elizabeth
Author:
null, Kenneth W.
Author:
Pearsall, Thomas E.
Author:
null, Sam
Author:
Tebeaux, Elizabeth
Author:
null, Thomas E.
Author:
Dragga, Sam
Subject:
Reference
Subject:
Technical Writing
Subject:
Composition & Creative Writing - Nonfiction
Subject:
Literature/English | Writing | Business, Legal,
Subject:
Literature/English | Writing | Business, Legal, and Technical Writing
Subject:
Literature/English | Writing | Business, Legal, & Technical Writing
Subject:
Reference-Writing Nonfiction
Subject:
Reference/Writing
Edition Number:
11
Edition Description:
Eleventh
Publication Date:
20050731
Binding:
TRADE PAPER
Grade Level:
College/higher education:
Language:
English
Illustrations:
35 color and 68 b/w illus.
Pages:
640
Dimensions:
9.24x7.48x.77 in. 2.18 lbs.

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Product details 640 pages Oxford University Press - English 9780195178791 Reviews:
"Synopsis" by , BETTER WRITING AND SUCCESS AT WORK BEGIN IN YOUR CLASSROOM WITH REPORTING TECHNICAL INFORMATION, ELEVENTH EDITION, A CLASSIC TEXT WITH THOROUGHLY CONTEMPORARY CONTENT.

One of the leading texts in technical writing, Reporting Technical Information introduces students to all aspects of effective professional communication, including letters, proposals, progress reports, recommendation reports, research reports, instructions, and oral reports.

FEATURES OF THE ELEVENTH EDITION:

* A fully integrated companion website--www.oup.com/us/houp--that offers:

Additional practical resources for students: chapter overviews, sample writings, self-tests, current topic annotated links and additional resources, interactive tutorials, key terms and concepts, downloadable versions of important question checklists from the book, and a collaborative network

Resources for instructors: an Instructor's Manual and downloadable PowerPoint files for use as lecture aids (also available on CD), links to online resources, and writing assignments instructors have shared for Better Writing--Success at Work

Three different types of icons throughout the book that direct students to the website for additional resources: sample documents, exercises, and further reading

* New, broader approach that prepares students in a variety of science, health, business, engineering, and technical majors to develop the types of documents they will need to write in their prospective work environments

* Strong focus on the rhetorical nature of writing, helping writers to understand their readers and the contexts in which their documents will be read and used, define their purpose in writing, and design documents using these issues as critical guidelines

* Updated and additional coverage of current technology, including thoroughly revised chapters on document design and usability that take into account web-based documents and platforms

* New opening scenarios for each chapter that demonstrate the impact of technical communication in the real world

* New chapters on content management, versatility and creativity for reports, and using design and format to achieve clarity in documents

* Increased coverage of ethics and international and global workplace issues

* Many new example documents--more than half of the sample documents in the text are new--and more illustrative figures

* More end-of-chapter exercises, including projects that encourage student interaction and collaboration, several of which are linked to an online component on the companion website

"Synopsis" by , BETTER WRITING AND SUCCESS AT WORK BEGIN IN YOUR CLASSROOM WITH REPORTING TECHNICAL INFORMATION, ELEVENTH EDITION, A CLASSIC TEXT WITH THOROUGHLY CONTEMPORARY CONTENT.

One of the leading texts in technical writing, Reporting Technical Information introduces students to all aspects of effective professional communication, including letters, proposals, progress reports, recommendation reports, research reports, instructions, and oral reports.

FEATURES OF THE ELEVENTH

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