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Interaction Design: Beyond Human-Computer Interactionby Helen Sharp
Synopses & Reviews
There has never been a greater need for interaction designers and usability engineers to develop current and next-generation interactive technologies. To be successful they will need a mixed set of skills drawn from psychology, human-computer interaction, web design, computer science, information systems, and entertainment.
Interaction Design: beyond human-computer interaction, 2nd edition covers a wide range of issues, topics, and paradigms that go beyond the traditional scope of human-computer interaction (HCI). Using state-of-the-art examples, it covers psychological and social aspects of users, interaction styles, user requirements, design approaches, usability and evaluation, traditional and future interface paradigms, and the role of theory in informing design. Topics are grounded in the design process and presented in an integrated and coherent way. The book focuses on how to design interactive products that enhance and extend the way people communicate, interact, and work.
Now in full colour, this thoroughly revised second edition includes:
Interaction Design is hugely popular with students and professionals alike. It is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design and Web design.
Accompanying the text is an extensive Web site which contains hands-on interactive design and evaluation activities, annotated links to other sites, and additional teaching and learning materials. http://www.ID-Book.com
"In the field of interaction design one book stands out, a book that has established itself at the core of the discipline. With this new edition, the authors have successfully strengthened that position. The new structure and the timely content make the book highly relevant and much needed. Anyone who wants to learn the fundamentals of interaction design should read this book." - Eric Stolterman, Director, Human-Computer Interaction Design, Indiana University
"Interaction Design has been my textbook of choice for general HCI courses at both undergraduate and masters level for several years. It is authoritative while also being eminently readable and thought-provoking for students." - Ann Blandford, Director of UCL Interaction Centre and Professor of Human-Computer Interaction, University College London
"An exceptional book that helps bring design thinking and a human perspective to the conceptualization and development of technology-based products and systems." - Bill Buxton, Principal Researcher, Microsoft Research
The classic text, Interaction Design by Sharp, Preece and Rogers is back in a fantastic new 2nd Edition!
New to this edition:
"The best basis around for user-centered interaction design, both as a primer for students as an introduction to the field, and as a resource for research practitioners to fall back on. It should be labelled 'start here'."
—Pieter Jan Stappers, ID-StudioLab, Delft University of Technology
Rather than attempting to cover every nook and cranny of the HCI discipline - both in terms of its academic study as well as its practical application on real projects - this book sets out to provide a guide to good design practice. Its aim is to help engineers to design interactive products that will support people in their everyday and working lives. In particular, it is about creating user experiences that enhance and extend the way people work, communicate and interact.
The book includes a broad spectrum of topics, including both the traditional paradigm (e.g. one user interacting with a piece of software) and new paradigms (e.g. ubiquitous computing). It comprises 15 chapters, covering what is involved in interaction design, including topics on cognitive, social and affective aspects. Central to the book is the idea that design and evaluation are interleaving processes. The book is very 'hands-on' process oriented, explaining how to carry out a variety of methods and techniques.
About the Author
Helen Sharp: Responsible for developing distance education courses in software engineering, co-founder of the International Pedagogical Patterns project, she is also a Senior Visiting Fellow at the Centre for Human-Computer Interaction Design at City University. Her main research interest focus on the overlap between Interaction Design and Software Engineering, in particular, how to ensure that good HCI design principles are incorporated into the design of interactive products.
Jenny Preece: Professor of Information Systems at UMBC, Regular keynote and invited speaker at SIGCHI and other conferences, prolific author and commentator. Her research focuses on online communities and social computing.
Yvonne Rogers: Professor of Informatics and Cognitive Science at Indianna University and teaches mainly in the areas of HCI, CSCW, ubiquitous computing. Her research focuses on augmenting and extending everyday learning and work activities with interactive activities that move “beyond the desktop”.
Table of Contents
Chapter 1: What is interaction design?
1.2 Good and poor design.
1.3 What is interaction design?
1.4 The user experience.
1.5 The process of interaction design.
1.6 Interaction design and the user experience.
INTERVIEW with Gitta Salomon.
Chapter 2: Understanding and conceptualizing interaction.
2.2 Understanding the problem space.
2.3 Conceptualizing the design space.
Theories, models and frameworks.
INTERVIEW with Terry Winograd.
Chapter 3: Understanding users.
3.2 What is cognition?
3.3 Applying knowledge from the physical world to the digital world.
3.4 Conceptual frameworks for cognition.
Chapter 4: Designing for collaboration and communication.
4.2 Social mechanisms in communication and collaboration.
Technology-mediated social phenomena.
INTERVIEW with Abigail Sellen.
Chapter 5: Affective aspects.
5.2 What are affective aspects?
5.3 Expressive interfaces and positive emotions.
5.4 Frustrating interfaces and negative emotions.
5.5 Persuasive technologies.
5.7 Interface agents, virtual pets and interactive toys.
5.8 Models of emotion and pleasure.
Chapter 6: Interfaces and interactions.
6.3 Interface types.
6.4 Which interface?
Chapter 7: Data Gathering.
7.2 Four key issues.
7.3 Data recording.
7.7 Choosing and combining techniques.
INTERVIEW with Sara Bly.
Chapter 8: Data analysis, interpretation, and presentation.
8.2 Qualitative and quantitative.
8.3 Simple quantitative analysis.
8.4 Simple qualitative analysis.
8.5 Using Theoretical Frameworks.
8.6 Tools to support analysis.
8.7 Presenting your findings.
Chapter 9: The process of interaction design.
9.2 What is involved in interaction design?
9.3 Some practical issues.
9.4 Lifecycle models: showing how the activities are related.
INTERVIEW with Gillian Crampton Smith.
Chapter 10: Identifying needs and establishing requirements.
10.2 What, how, and why?
10.3 What are requirements?
10.4 Data gathering for requirements.
10.5 Data analysis.
10.6 Task description.
10.7 Task analysis.
INTERVIEW with Suzanne Robertson.
Chapter 11: Design, prototyping and construction.
11.2 Prototyping and construction.
11.3 Conceptual design: moving from requirements to first design.
11.4 Physical design: getting concrete.
11.5 Using scenarios in design.
11.6 Using prototypes in design.
INTERVIEW with Karen Holtzblatt.
Chapter 12: Introducing evaluation.
12.2 The why, what,, where and when of evaluation.
12.3 The language used to describe evaluation.
12.4 Evaluation approaches and methods.
12.5 Evaluation studies.
12.6 What did we learn from the case studies?
Chapter 13: An evaluation framework.
13.2 D E C I D E: A framework to guide evaluation.
Chapter 14: Usability testing and field studies.
14.2 Usability testing.
14.2.1 Usability testing of a large website.
14.2.2 Conducting experiments.
14.3 Field studies.
INTERVIEW with Ben Shneiderman.
Chapter 15: Analytical evaluation.
15.2 Inspections: heuristic evaluation.
15.3 Inspections: walkthroughs.
15.4 Predictive models.
INTERVIEW with Jakob Nielsen.
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