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Operations Management for MBAs
Synopses & Reviews
An indispensable resource for MBA students and business mangers is now more relevant than ever.
To do their jobs effectively, all managers need to know about operations and have an up-to-the-minute resource that arms them with the latest information to help them succeed. revised to include current information and relevant examples, this Fourth Edition of Jack Meredith and Scott Shafer's Operations Management for MBA's has been completely reorganized to focus on the most recent thrusts of operations management. The authors have pared down weighty quantitative material to provide only the essential coverage and examples that illustrate a particular business strategy.
Features of the 4th Edition include:
Operations Management for MBAs provides an introduction to the basic concepts of operations management with a strategic, conceptual, and contemporary approach. Specifically written with the needs of MBA students in mind, current topics such as supply chain management, the balanced scorecard, and yield management, as well as those specific to marketing, finance and other majors are explained.
Table of Contents
Chapter 1: Operations Strategy and Global Competitiveness.
Strategy and Competitiveness.
From Strategy to Structure.
Chapter 2: Process Planning and Design.
Forms of Transformation Systems.
Selection of a Transformation System.
Chapter 3: Controlling Processes.
Monitoring and Control.
Controlling Service Quality.
Chapter 4: Process Improvement: Minimizing Variation Through Six Sigma.
Approaches for Process Improvement.
Business Process Design (Reengineering).
Six Sigma and the DMAIC Improvement Process.
Example Six Sigma Project.
The Define Phase.
The Measure Phase.
The Analyze Phase.
The Improve Phase.
The Control Phase.
Six Sigma In Practice.
Chapter 5: Process Improvement: Reducing Waste Through Lean.
History and Philosophy of Lean.
Traditional Systems Compared with Lean.
Identify the Value Stream.
Make Value Flow.
Pull Value Through the Value Stream.
Benefits of Lean.
Lean Six Sigma.
Chapter 6: Managing Process Improvement Projects.
Defining a Project.
Planning the Project.
Scheduling the Project.
Controlling the Project: Earned Value.
Chapter 7: Supply Chain Management.
Defining Supply Chain Management.
Supply Chain Strategy.
Supply Chain Design.
Outsourcing and Global Sourcing.
Role of Information Technology.
Successful Supply Chain Management.
The Beer Game.
The Economic Order Quantity Model.
Chapter 8: Capacity, Scheduling, and Location Planning.
Long-term Capacity Planning.
Location Planning Strategies.
Locating Pure Services.
Effectively Utilizing Capacity Through Schedule Management.
Short-term Capacity Planning.
Forecasting Purposes and Methods.
Time Series Analysis.
Causal Forecasting with Regression.
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