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Original Essays | April 11, 2014

Paul Laudiero: IMG Shit Rough Draft



I was sitting in a British and Irish romantic drama class my last semester in college when the idea for Shit Rough Drafts hit me. I was working... Continue »
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Breakthrough Performance: Accelerating the Transformation of Health Care Organizations

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Breakthrough Performance: Accelerating the Transformation of Health Care Organizations Cover

 

Synopses & Reviews

Publisher Comments:

Innovation Starts Here

Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the most current research and highlighting instructive case examples, Gaucher and Coffey will show you how to enhance organizational readiness and stimulate innovation beyond evolutionary incremental upgrades to achieve revolutionary breakthrough-level improvement in organizational performance.

"Contained in this book is the management framework for driving creativity, continuous improvement, and customer value. A must read for health care executives and professionals looking to improve operational performance to meet dynamic customer expectations."—Dick Smith, partner, PricewaterhouseCoopers LLP

"This book is full of strategies for health care leaders to use to accelerate their improvement process."—Bob Parent, Conference Program Director, The Conference Board

"This book, based on the real world experiences of the authors, is a must read for health care executives; it provides unique insights and practical advice about how to overcome the daunting challenges of today's health care marketplace."—Robert P. Kelch, dean, The University of Iowa College of Medicine

Book News Annotation:

Shows organizational leaders and managers in health care how to enhance organizational readiness and stimulate innovation to achieve breakthrough-level improvement in organizational performance. Provides tools to help organizations develop new products or services that have breakthroughs in performance, or provide products or services at substantially lower costs to customers. Gaucher is affiliated with Wellmark, Inc., Blue Cross and Blue Shield of Iowa and South Dakota. Coffey is affiliated with the University of Michigan Health System.
Annotation c. Book News, Inc., Portland, OR (booknews.com)

Synopsis:

From two award-winning health care authors comes a unique and systematic approach for improving health care processes, enhancing value, and achieving breakthroughs in organizational performance fast.

Synopsis:

Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the most current research and highlighting instructive case examples, Gaucher and Coffey will show you how to enhance organizational readiness and stimulate innovation beyond evolutionary incremental upgrades to achieve revolutionary breakthrough-level improvement in organizational performance.

Description:

Includes bibliographical references (p. 305-312) and index.

About the Author

ELLEN J. GAUCHER is group vice president for operations/quality and customer satisfaction at Wellmark, Inc., Blue Cross and Blue Shield of Iowa and South Dakota. She is associate editor for Aspen's Quality Management in Health Care and serves as a board member of the Institute for Healthcare Improvement. RICHARD J. COFFEY, Ph.D., is director of program and operations analysis, and director of research and planning, at the University of Michigan Health System, Ann Arbor, Michigan. He has served in staff, consulting, and leadership roles in many university and community health care, consulting, government, insurance, and private organizations for nearly thirty years.Gaucher and Coffey have co-authored two award-winning books. The first, Transforming Healthcare Organizations, won the 1992 James A. Hamilton book-of-the-year award from the American College of Healthcare Executives. The second, Total Quality in Healthcare, won the American Nurses Association book-of-the-year award in 1993.

Table of Contents

Tables, Figures, and Exhibits.

Preface.

The Authors.

Health Care's New Sense of Urgency.

The Relationship Between Business Excellence and Breakthrough Performance.

Creating a Climate for Breakthrough Performance.

The Characteristics of Breakthrough Performance.

How Health Care Leaders Create Breakthrough Performance.

Sharpening Your Customer Focus.

Aligning the Organization for Action.

Team Culture for Breakthrough Performance.

Involving the Individual.

Seven Indispensable Tools for Breakthrough.

The Baldrige Criteria: Your Secret Weapon.

Conclusion.

Appendix A. A CompAndium of Questions for Breakthrough.

Appendix B. Actions to Achieve Breakthrough.

References.

Index.

Product Details

ISBN:
9780787952310
Author:
Marszalek-Gaucher, Ellen
Author:
Coffey, Richard James
Author:
Coffey, Richard J.
Author:
Gaucher, Ellen J.
Author:
Marszalek-Gaucher, Ellen
Author:
Coffey, Richard James
Publisher:
Jossey-Bass
Location:
San Francisco :
Subject:
Health Care Delivery
Subject:
Quality Control
Subject:
Entrepreneurship
Subject:
Medical care
Subject:
Health maintenance organizations
Subject:
Health Care Issues
Subject:
Medical care -- Quality control.
Subject:
Health and Medicine-Medical Specialties
Subject:
Public Health Services & Policy
Copyright:
Edition Number:
1st ed.
Series Volume:
no. 30
Publication Date:
May 2000
Binding:
TRADE PAPER
Grade Level:
Professional and scholarly
Language:
English
Illustrations:
Yes
Pages:
352
Dimensions:
9.58x7.29x1.09 in. 1.40 lbs.

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Related Subjects

Business » Small Businesses » General
Business » Start Up Business
Health and Self-Help » Health and Medicine » Medical Specialties
Health and Self-Help » Health and Medicine » Reference

Breakthrough Performance: Accelerating the Transformation of Health Care Organizations New Trade Paper
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Product details 352 pages Jossey-Bass - English 9780787952310 Reviews:
"Synopsis" by , From two award-winning health care authors comes a unique and systematic approach for improving health care processes, enhancing value, and achieving breakthroughs in organizational performance fast.
"Synopsis" by , Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the most current research and highlighting instructive case examples, Gaucher and Coffey will show you how to enhance organizational readiness and stimulate innovation beyond evolutionary incremental upgrades to achieve revolutionary breakthrough-level improvement in organizational performance.
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