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The First-Time Trainer: A Step-By-Step Quick Guide for Managers, Supervisors, and New Training Professionals

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Synopses & Reviews

Publisher Comments:

Your mission: to get a room full of participants ready to take on new challenges and responsibilities. The session is ready to begin. Are you prepared? How do you break the ice? Have you chosen the right exercises? What if no one’s speaking up? How will you handle participants who are unruly or disengaged?

And what’s that you say? You’ve never done it before?

Today, you as a trainer are faced with more choices than ever to facilitate learning. You’re dealing with a highly diverse workforce, with a mixture of younger and older workers, all of whom respond and learn differently. And with the latest possibilities made available by technology and e-learning, the possibilities are virtually endless.

The First-Time Trainer provides you with a set of state-of-the-art skills for getting employ­ees on board, engaged, and ready to learn. Updated with all new techniques—as well as including tried-and-true methods that work—this revised edition provides you with the information and confidence you need to quickly get out there and train like a pro.

Filled with real-world examples and dozens of field-tested tools, this concise, easy-to-flip-through guide shows you how to: prepare and give effective presentations • select media and delivery methods • communicate with learners • get people involved • ask the right kind of questions • cope with behavior problems • give and receive feedback • determine what to measure • and put objectives to the test

You’ll discover the eight key steps to effective training, and how to adapt them for the specific needs of your own learning environment. Whether you’re a new training professional, one who’s looking to brush up on important, fundamental skills and get up to speed on the latest advancements, or a manager or supervisor tasked with train­ing others, this long-trusted book helps you get people learning in no time.

TOM W. GOAD has 35 years of experience as a trainer and human resources development expert. He is widely published in the HR field, and is the author of the first edition of The First-Time Trainer, as well as the classic text Delivering Effective Training.

Book News Annotation:

The eight steps in this business training approach provide a practical framework for preparing a training program based on adult learning theory and delivering presentations effectively through verbal communication and media. The second edition adds guidelines for dealing with multiple generations, evaluating training, and determining return on investment in an appendix. Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)

Synopsis:

Successful organizations depend on training to keep them viable…but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques.

Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to:

Select media and delivery methods • Prepare and give effective presentations • Communicate with learners and get them involved • Ask the right kind of questions • Cope with behavior problems • Give and receive feedback • Put objectives to the test • And more

Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.

Synopsis:

"In today's fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking. Who's left to do the training? Whether it's a quick software demonstration or a two-day seminar, it's often managers, supervisors, and team leaders who must provide this ""training-to-go.""

This concise guide focuses solely on the critical elements of training, so readers can become ""overnight"" trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including:

* 8 key steps to effective training

* 16 learning principles

* how to select media and delivery methods

* formats for training materials

* how to develop experiential exercises

* a training program checklist

* effective presentation steps

* common behavior problems

* 13 facts about how to ask questions

* 10 ways to interact with learners

* how learners can keep learning after the training."

About the Author

TOM W. GOAD (San Diego, CA) has thirty-five years of experience as a trainer and human resources development expert. He is widely published in the HR field, and is the author of the first edition of The First-Time Trainer (978-0-8144-7942-1).

Table of Contents

Contents

List of Exhibits

About the Revised Edition

A Word for the First-Time Trainer

Introduction

The Purpose of This Book

About Training

Step One: Facilitate Learning

Step One Summary

Skills Trainers Need—Overview

The Impact of Diversity and

Multigenerational Learners

Continuous Learning

Trainer Skills

The Eight Steps

Using the Eight Steps for Various

Situations

Step Two: Focus on Performance

Step Two Summary

Needs Assessment

Performance Objectives

Step Three: Focus on Learning

Step Three Summary

The Learning Process

Other Aspects of Learning

Building in Success Factors

Conclusion

Step Four: Be Prepared

Step Four Summary

Key Principles of Preparation

Making Selections

Organizing Training

Preparation for Training

Pilot Training

Step Five: Deliver Effectively

Step Five Summary

The Trainer as Communicator

How to Give an Effective Presentation

Accommodating Diversity and

Multiple Generations

Conclusion

Step Six: Get Learners Involved

Step Six Summary

Working with Groups

Dealing with Diffi cult Behaviors

Techniques for Getting Learners Involved

Step Seven: Get Feedback

Step Seven Summary

Putting Objectives to the Test

Determining What to Measure

When and How Much to Evaluate

Software Evaluation Tools

Step Eight: Improve Continuously

Step Eight Summary

Training Skills Revisited

Strengthening Training Skills

The Trainer’s Portfolio

Technology and Training

A Word About Ethics

Eight Steps to Effective Training:

A Summary

Appendix A: Resources for the First-Time Trainer

American Society for Training and

Development

Training Magazine

Web Searches

Appendix B: Additional Trainer Guidelines

Guidelines for How People Learn (Step Three)

Guidelines for Dealing with Multiple Generations

in the Workplace (Step Five)

Guidelines for Evaluating Training

(Step Seven)

Guidelines for Determining Return on Investment

(ROI) (Step Seven)

Professional Development Guidelines

(Step Seven)

Index

Product Details

ISBN:
9780814415597
Author:
Goad, Tom W.
Publisher:
AMACOM/American Management Association
Author:
Goad
Author:
W, Tom
Subject:
Training
Subject:
Employees, Training of
Subject:
Human Resources & Personnel Management
Subject:
General Business & Economics
Subject:
HUMAN RESOURCES
Subject:
Personnel management
Subject:
English
Subject:
Business management
Subject:
General
Edition Description:
SECOND EDITION
Publication Date:
20100331
Binding:
TRADE PAPER
Grade Level:
General/trade
Language:
English
Pages:
224
Dimensions:
9 x 6 IN in.
Age Level:
18

Related Subjects

Business » Human Resource Management
Business » Management
Business » Training

The First-Time Trainer: A Step-By-Step Quick Guide for Managers, Supervisors, and New Training Professionals New Trade Paper
0 stars - 0 reviews
$18.95 In Stock
Product details 224 pages AMACOM/American Management Association - English 9780814415597 Reviews:
"Synopsis" by ,

Successful organizations depend on training to keep them viable…but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques.

Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to:

Select media and delivery methods • Prepare and give effective presentations • Communicate with learners and get them involved • Ask the right kind of questions • Cope with behavior problems • Give and receive feedback • Put objectives to the test • And more

Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.

"Synopsis" by ,

"In today's fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking. Who's left to do the training? Whether it's a quick software demonstration or a two-day seminar, it's often managers, supervisors, and team leaders who must provide this ""training-to-go.""

This concise guide focuses solely on the critical elements of training, so readers can become ""overnight"" trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including:

* 8 key steps to effective training

* 16 learning principles

* how to select media and delivery methods

* formats for training materials

* how to develop experiential exercises

* a training program checklist

* effective presentation steps

* common behavior problems

* 13 facts about how to ask questions

* 10 ways to interact with learners

* how learners can keep learning after the training."

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