shopping cart
Powell's 2010 Puddly Awards
Call us: 800-878-7323 HELP
McAfee SECURE helps keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams.
Book News, Guests | December 14, 2009

Amy Gray: IMG How to Be a Vampire

4 comments By Amy Gray

Oh, hi. I'm Amy Gray. I like smoking, carbs, and words. I live in the (currently) sleek humidity of Melbourne, Australia. When not lying... Continue »
  1. $10.49 Sale Hardcover add to wish list

    How to Be a Vampire: A Fangs-On Guide for the Newly Undead

    Amy Gray
This item may be
out of stock.
Click on the button below to search for this title in other formats.
Check for Availability
Add to Wishlist
Used Book Alert Receive an email when this ISBN is available used.

Leadership and management in the hospitality industry

Synopses & Reviews

Book News Annotation:

Written as an assessible training manual for students and new managers, this textbook provides numerous case studies and practical tips while also emphasizing current trends and theories. Chapters include review questions and cover traditional and contemporary management principles, continuous improvement, the Malcolm Baldrige National Quality Award and the Ritz-Carlton, power and empowerment, communication skills, goals and coaching, high-performance teams, the challenge of diversity, managing organizational change, and strategic career planning.
Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
back to top
back to top

Product Details

ISBN:
9780866122238
Publisher:
Educational Institute, American Hotel & Lodging Association
Location:
Lansing
Subject:
Hospitality industry
Edition Number:
2nd ed.
Edition Description:
Includes bibliographical references and index.
Publication Date:
c2002
Illustrations:
Yes
Pages:
ix, 429 p.
back to top
  • back to top

Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and eBooks — here at Powells.com.