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Judgment on the Front Line: How Smart Companies Win By Trusting Their People
Synopses & Reviews
Noel Tichy has observed that winning corporations, without exception, are distinguished by their ability to grow leadership at every level, an ability that ultimately creates a pool of formidable home-grown talent that can be drawn on whenever top management jobs need to be filled. Based on extensive consultations with such leading companies as PepsiCo, Royal Dutch/Shell and Ford Motor Company, The Leadership Engine helps businesses cultivate this ability by showing how to foster a corporate atmosphere that nurtures leadership and initiative. Tichy explains that top leaders must develop a teachable point of view on business ideas and values, and they must have a personal vision that can be codified, embodied as a story and communicated throughout the organization.
There's a reason why blue-chip companies from around the world such as General Motors, Proctor & Gamble, Chase Manhattan, Sony and Honda pay $35,000 dollars per participant to have their executives attend Noel Tichy's famed Global Leadership Program: He delivers phenomenal results. In The Leadership Engine, he comes through once again, presenting a dynamic and groundbreaking work for all companies who want to develop the depth of talent they need to successfully compete at the highest levels.
Now available from HarperAudio.
Book News Annotation:
Shows how to access untapped leadership potential to create dynamic leaders at every level of an organization, offering concrete methods for developing good business idea, instilling values that support success, generating positive energy, and making tough decisions. A handbook section provides hands-on development activities for improving leadership abilities. Includes real-life examples of successful leaders.
Annotation c. Book News, Inc., Portland, OR (booknews.com)
Shows executives and managers how to cultivate leadership qualities at every level of their businesses by fostering an atmosphere that nurtures initiative.
Front-line employees can be your greatest asset-here's how to tap their rich vein of insight and leadership.
Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them.
Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments.
Tichy and DeRose offer powerful examples of front-line leadership, such as:
As Noel Tichy observes, winning corporations are distinguished by their ability to build at every level, and create and nurture leaders at every level. In order to create a breeding ground for leadership, an organization's top leaders must be committed to fostering an atmosphere, a system, and an attitude that nutures leadership, and to communicating personally on an organization's thought processes and core values to workers at all levels. Tichy shows how companies can learn this vital skill.
Includes bibliographical references (p. -360) and index.
About the Author
Noel M. Tichy, the bestselling author of The Leadership Engine and Control Your Destiny, is a professor at the University of Michigan Business School, the director of the school's Global Leadership Partnership, and a worldwide adviser to CEOs on leadership and transformation. He lives in Ann Arbor, Michigan.
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