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Managing the Telecommuting Employee: Set Goals, Monitor Progress, and Maximize Profit and Productivityby Michael Amigoni
Synopses & Reviews
As communications and computer technology improve, the number of telecommuting employees will soar. This expansion presents unique opportunities and challenges to managers. This book will show managers how to: recruit from a wider talent pool; establish regular and productive communication with telecommuters; set and enforce schedules and structures; resolve legal/HR/tax questions; monitor productivity; develop career-path goals for telecommuting employees; end the arrangement if itas not working; and more. As more and more of the workforce moves out of the office, no manager can afford to be without this indispensable book for managing out-of-office workers.
A bigger and bigger part of the workforce is telecommuting. And managers need new skills to get the most out of this increasingly far-flung staff. This indispensable guide includes case studies, checklists, and sample forms and charts. It shows managers how to use teleconferencing technology to communicate with distanced workers, make the best use of scheduling software to monitor productivity, and even end the arrangement if it's not working.
One of the best ways for companies to save money in lean times is to send their employees home to work. But that requires a different kind of workforce and a different kind of management. This book shows how to make the long-distance relationship work for everyone
Michael Amigoni (Leawood, KS) holds an MBA from the University of Illinois and is the COO of ARO Outsourcing. Since 1997, he has managed a staff of telecommuting employees in a call center business focused on insurance and telecommunications industries. He has spoken at numerous conferences throughout the country about how to manage telecommuting employees.
Sandra Gurvis (Westerville, OH) (www.sgurvis.com) is the author of eleven books and hundreds of magazine articles. She has been published in such magazines as People, YM, Entertainment Weekly, and Womanas World. For more than twenty-five years she has managed groups of telecommuters, from transcriptionists to assistants.
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