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Investigative Interviewing: The Conversation Management Approach

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Investigative Interviewing: The Conversation Management Approach Cover

 

Synopses & Reviews

Publisher Comments:

Investigative Interviewing: The Conversation Management Approach provides you with the knowledge, understanding, and tools to facilitate maximum disclosure by any interviewee in order to achieve your investigative aim and objectives.

At its core, the Conversation Management Approach embodies a commitment to transparency and ethical conduct, as well as respect for the individual and professional expertise: qualities that make it applicable to any investigative context, whether conducted by the police or by private investigative agencies, both in the UK and internationally. The second edition of this highly successful book presents a hands-on, 'how to' guide to interviewing a wide range of interviewees (witnesses, suspects, informants and other individuals in special circumstances), underpinned by the world-renowned PEACE model for investigative interviewing. It includes straightforward explanations of how conversation works and how a working relationship is created; the realities of influencing, persuasion and negotiation; the processes of telling and listening; how people remember and forget offence-related experience; how to assist their remembrance of offence-related detail, and how to ask the right question at the right time in the right way.

Synopsis:

Investigative Interviewing: A Conversation Management Approach is a unique and practical text providing police officers with practical guidance on what to do prior to, during, and following investigative interviews for all kinds of witnesses, from vulnerable adults and children to suspects. It offers a comprehensive tool-kit to help you assess and monitor interviewees and capture the fine-grain detail of what is said, or indeed not said, during an interview.

With 'how-to' guidance advising you how to operate ethically and to maximum effect at each phase of interviewing, each chapter advances the core concepts of case management through a subject-centric approach and there is in-depth discussion of the psychological underpinning of the Conversation Management technique which lies at the heart of the PEACE interviewing model. The second edition has been updated to reflect significant developments in interview practice, including a new chapter on interviewing the suspect who is obliged to disclose and greater attention to the demands of interviewing an individual who does not speak English. There is also a greater practitioner focus through the involvement of co-author Andrew Griffiths, a Detective Superintendent at Sussex Police.

About the Author

Eric Shepherd, Consultant Forensic Psychologist, Forensic Solutions,Andrew Griffths, Detective Superintendent, Sussex Police

Dr Eric Shepherd, is a forensic psychologist, counselling psychologist and psychotherapist, with experience working with anti-corruption agencies including the Serious Fraud Office and the Ministry of Defence. He was a member of the UK Home Office working party on Investigative Interviewing and his work laid the foundation for the police service's PEACE model of Conversation Management. He has created a number of tools for interviewers and investigators and contributes to the training of investigating officers and police support staff across all ranks and roles. He is co-author on OUP's Witness Testimony: Psychological, Investigative and Evidential Perspectives.

Andrew Griffiths is a Detective Superintendent at Sussex Police and has over 28 years' policing experience. He has extensive experience in training design, delivery and policy implementation, including development and delivery of specialist interview training, and has made significant contributions to the development of strategic interview policy both in the UK and abroad, including representing the College of Policing in France, Canada and South Korea. In 2010 he was awarded the Senior Practitioner award by the International Investigative Interview Research Group (iIIRG).

Table of Contents

1. Criminal Investigation and Investigative Interviewing

2. Remembering and Forgetting Offence-related Experience

3. Conversation: The Basics

4. Telling and Listening: Disclosing and Making Sense of Disclosed Detail

5. RESPONSE: Mindful Behaviours for Relationship Building

6. Managing Information

7. Active Listening, Observing and Assessing

8. Right Person, Right Place, Right Time, Right Question

9. The Right Manner of Questioning

10. Assisting Remembrance of Offence-related Detail

11. Responding to Inappropriate or Disruptive Behaviour and to Resistance

12. Interviewing the Witness: Key Considerations

13. Interviewing the Developmentally Disadvantaged Witness: Key Considerations

14. Interviewing the Developmentally Disadvantaged Witness: Orientation and Assessment (O&A) Interviewing and Investigative Interviewing

15. Interviewing the Suspect: Key Considerations

16. Interviewing the Suspect Who Exercises the Right to Remain Silent Without Handing in a Defence Statement

17. Interviewing the Suspect Who Answers Questions

18. Interviewing the Suspect Who Produces a Prepared Statement

19. Interviewing the Suspect Who is Obliged to Disclose Information

Product Details

ISBN:
9780199681891
Author:
Shepherd, Eric
Publisher:
Oxford University Press (UK)
Author:
Griffths, Andrew
Subject:
Criminal Procedure
Subject:
Law | Police Law and Law Enforcement
Subject:
Law : General
Copyright:
Publication Date:
20131231
Binding:
TRADE PAPER
Language:
English
Pages:
528
Dimensions:
8.1 x 11.5 x 1.3 in 3.1 lb

Related Subjects

History and Social Science » Crime » Forensics and Evidence
History and Social Science » Law » General
Science and Mathematics » Environmental Studies » General

Investigative Interviewing: The Conversation Management Approach New Trade Paper
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$93.50 In Stock
Product details 528 pages Oxford University Press, USA - English 9780199681891 Reviews:
"Synopsis" by , Investigative Interviewing: A Conversation Management Approach is a unique and practical text providing police officers with practical guidance on what to do prior to, during, and following investigative interviews for all kinds of witnesses, from vulnerable adults and children to suspects. It offers a comprehensive tool-kit to help you assess and monitor interviewees and capture the fine-grain detail of what is said, or indeed not said, during an interview.

With 'how-to' guidance advising you how to operate ethically and to maximum effect at each phase of interviewing, each chapter advances the core concepts of case management through a subject-centric approach and there is in-depth discussion of the psychological underpinning of the Conversation Management technique which lies at the heart of the PEACE interviewing model. The second edition has been updated to reflect significant developments in interview practice, including a new chapter on interviewing the suspect who is obliged to disclose and greater attention to the demands of interviewing an individual who does not speak English. There is also a greater practitioner focus through the involvement of co-author Andrew Griffiths, a Detective Superintendent at Sussex Police.

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