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Words That Work: It's Not What You Say, It's What People Hear

by

Words That Work: It's Not What You Say, It's What People Hear Cover

ISBN13: 9781401309299
ISBN10: 1401309291
All Product Details

 

Synopses & Reviews

Publisher Comments:

The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country

In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential.

Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. Hell tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness."

If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.

Synopsis:

Luntz offers a behind-the-scenes look at how the tactical use of words and phrases--the power of language--affects political choices, purchases, and even personal belief. A new chapter shares insight on the language of the 2008 elections.

About the Author

Frank Luntz is one of the most respected communication professionals in America today. He has written, supervised, and conducted more than a thousand surveys and focus groups for corporate and public affairs clients here and abroad. He has developed campaigns for Merrill Lynch, Federal Express, AT&T, Pfizer, and McDonalds. Currently the host of America's Voices on MSNBC, Dr. Luntz is the first resource media outlets turn to when they want to understand American voters. His recurring segments on MSNBC/ CNBC during the 2002 election cycle won an Emmy. He lives in Alexandria, VA.

What Our Readers Are Saying

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Average customer rating based on 1 comment:

David Zinman, January 30, 2012 (view all comments by David Zinman)
The spin master of the political world gives advice for the everyday world. Most of the advice comes under the umbrella of common sense but the book is well worth reading for the insight into how to deliver an effective message
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Product Details

ISBN:
9781401309299
Subtitle:
It's Not What You Say, It's What People Hear
Author:
Luntz, Frank I.
Author:
Luntz, Frank
Publisher:
Hyperion
Subject:
Skills
Subject:
Business Communication - General
Subject:
Popular culture -- United States.
Subject:
Communication in politics
Subject:
Business-Office Skills
Subject:
Communication
Copyright:
Edition Description:
TradePB
Publication Date:
20080805
Binding:
Paperback
Grade Level:
General/trade
Language:
English
Pages:
368
Dimensions:
8 x 5.1875 in 10.8 oz
Age Level:
from 18

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Related Subjects


Business » Communication
Business » General
Business » Meetings and Public Speaking
Business » Office Skills
Health and Self-Help » Self-Help » Communication
History and Social Science » World History » General
Reference » Rhetoric

Words That Work: It's Not What You Say, It's What People Hear New Trade Paper
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Product details 368 pages Hyperion - English 9781401309299 Reviews:
"Synopsis" by , Luntz offers a behind-the-scenes look at how the tactical use of words and phrases--the power of language--affects political choices, purchases, and even personal belief. A new chapter shares insight on the language of the 2008 elections.
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