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Happy Manifesto: Make Your Organization a Great Workplace

by

Happy Manifesto: Make Your Organization a Great Workplace Cover

 

Synopses & Reviews

Publisher Comments:

Imagine a workplace where people are energized and motivated by being in control of the work they do.

Imagine they are trusted and given freedom, within clear guidelines, to decide how to achieve their results. 

Imagine they are valued according to the work they do, rather than the number of hours they spend at their desk.

In too many organizations, management is broken. In one global survey just 21 per cent of staff reported that they are fully engaged at their workplace.  As Professor Gary Hamel of London Business School commented, "the other 79 per cent may be physically on the job, but theyve left their enthusiasm and ingenuity at home."

The Happy Manifesto is a call for change - a call to look at management from the perspective of the people who are managed.  Author, Henry Stewart, learned these lessons the hard way. In the 1980s he helped set up a newspaper only to have it fail 6 weeks later due to poor management.  They hired talented people but, inadvertently, created a working environment where it was almost impossible for these highly capable individuals to succeed.

He came out of it determined to create a company that was both principled and effective, and a great place to work. That company is Happy Ltd., a training business. His Happy Computers division trains people in desktop software, making learning about computers an involving and enjoyable experience. His Happy People division helps organizations create great workplaces based on the ideas outlined in this book.

With fascinating anecdotes and useful advice, this book explains how to create an environment where people feel motivated to work and the financial benefits that come with a happy company culture. In The Happy Manifesto, Stewart explains what hes done right and wrong on his journey to create a company where people actually enjoy working and what hes learned along the way. 

Synopsis:

Managers in any industry, HR professionals, business owners and entrepreneurs

Synopsis:

The American Dream tells us that if we work hard for our whole lives, we will eventually be successful and happy.  However, it has now been proven that the correlation is actually reversed - happy employees work harder and are ultimately more successful.  In a recession, happy and loyal employees are the best asset a company can have. 

By encouraging and helping employees to be happy, a workplace becomes more productive. A truly productive organization is one where people are:

- energized and motivated by being in control of the work they do

- trusted and given freedom, within clear guidelines, to decide how to achieve their results

- able to get the life balance they want

- valued according to the work they do, rather than the number of hours they spend at their desk

Packed with examples and practical advice, The Happy Manifesto is a useful guide for managers who want to better their organization's environment by making it a happier, more engaging place to work.

About the Author

Henry Stewart founded Happy Computers 20 years ago, and today he is CEO of Happy Ltd.  In 2009, the "Guru Radar of the Thinkers 50 list" proclaimed him one of the most influential business thinkers in the world. Happy Ltd has been listed as one of the 20 best workplaces in the UK for the last five years (Financial Times / Great Place to Work Institute).  It has also been rated the best company in the UK for customer service (Management Today) and the best in the UK for work/life balance (Financial Times).

Table of Contents

About Henry Stewart

Foreword

Introduction

01 Enable people to work at their best

What makes great management?

When did you work at your best?

Trust and freedom

Get out of the way: less management can mean more productivity

Pre-approve it

Pre-approval: Happy's website

Step out of approval 

Enabling your people to be trusted

Does your structure help innovation?

Encourage disobedience

02 Make your people feel good

The key focus for managers

Believe the best

Believe the best of everybody you deal with

Systems not rules

Remove the rules

The key to effective change: enable, don't dictate

Choose less stress as a manager 

What do managers do? Coach and support

03 Creating a great workplace makes good business sense

Return to Abraham Maslow and the 'hierarchy of needs'

A hierarchy of management needs

04 Freedom with clear guidelines

Principles and targets 

The Happy story

Job ownership

Support

Feedback

It's good to keep score - providing your people are in control

05 Be open and transparent

People need bad news too

Make salaries open

06 Recruit for attitude, train for skill

Why most recruitment gets it wrong

Get people to do the job, not talk about it

Recruit for attitude, train for skill

Why do they need a degree?

Don't rely on qualifications

Involve people

Make is easy for interested people to apply

Find the potential in your lowest-paid staff

Let people leave well

07 Celebrate mistakes

Go make mistakes

Mistakes are good

No blame even for big mistakes: Huntsman and the big red button

08 Community: create mutual benefit

Profits are important and necessary but not sufficient

Increase the impact of your skills and resources

'I milked a goat': mutual benefit

Would anybody notice...

Corporate social responsibility should be about everything you do

09 Love work, get a life

Keep people to their hours

It's not about you, it's about them

Find 'me' time

10 Select managers who are good at managing

Our most radical concepts...

The two roles of managers

Build on strengths not weaknesses 

Find an alternative route to promotion

Let people choose their manager

Conclusion

It is time to change

The Happy manifesto

Recommended books

Acknowledgements

How to contact Happy  

Product Details

ISBN:
9780749467517
Author:
Stewart, Henry
Publisher:
Kogan Page
Author:
Henry, Stewart
Subject:
Management
Subject:
Psychology : General
Subject:
General Business & Economics
Edition Description:
Print PDF
Publication Date:
20130231
Binding:
TRADE PAPER
Language:
English
Pages:
160
Dimensions:
8 x 5 in

Related Subjects

Business » General
Business » Human Resource Management
Business » Management
Health and Self-Help » Psychology » General

Happy Manifesto: Make Your Organization a Great Workplace New Trade Paper
0 stars - 0 reviews
$14.95 In Stock
Product details 160 pages Kogan Page - English 9780749467517 Reviews:
"Synopsis" by , Managers in any industry, HR professionals, business owners and entrepreneurs
"Synopsis" by ,

The American Dream tells us that if we work hard for our whole lives, we will eventually be successful and happy.  However, it has now been proven that the correlation is actually reversed - happy employees work harder and are ultimately more successful.  In a recession, happy and loyal employees are the best asset a company can have. 

By encouraging and helping employees to be happy, a workplace becomes more productive. A truly productive organization is one where people are:

- energized and motivated by being in control of the work they do

- trusted and given freedom, within clear guidelines, to decide how to achieve their results

- able to get the life balance they want

- valued according to the work they do, rather than the number of hours they spend at their desk

Packed with examples and practical advice, The Happy Manifesto is a useful guide for managers who want to better their organization's environment by making it a happier, more engaging place to work.

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