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Riding Shotgun: The Role of the COO

by and

Riding Shotgun: The Role of the COO Cover

 

Synopses & Reviews

Publisher Comments:

The role of Chief Operations Officer is clearly important. In fact, it has been argued that the number two position is the toughest job in a company. COOs are typically the key individuals responsible for the delivery of results on a day-to-day, quarter-to-quarter basis. They play a critical leadership role in executing the strategies developed by the top management team. And, in many cases, they are being groomed to be — or are actually being tested — as the firm's CEO-elect. Despite all this, the COO role has not received much attention.

Riding Shotgun: The Role of the COO provides a new understanding of this little-understood role. The authors — a scholar and a consultant — develop a framework for understanding who the COO is, why a company would want to create this position, and the challenges associated with successful performance in the COO role. Drawing heavily on a number of first-person accounts from CEOs and other top executives in major corporations, the authors have developed a set of strategies or principles to inform individuals who aspire to serve in such a position. The executives who share their experiences in this book are from some of the most established and important companies in today's economy: AirTran; American Standard Companies; Amgen; Adobe Systems, Inc.; Autodesk, Inc; eBay; Heidrick & Struggles; InBev; Kohlberg Kravis Roberts & Company; Mattel, Inc; Motorola; PepsiCo; Raytheon Company; Starbucks; and many others.

Review:

"The critical role of COO has received little of the attention it deserves. Bennett and Miles illuminate the potential and the perils of being number two. A must-read for anyone aspiring to make the leap, and for those who recruit, oversee, and coach them." Michael Watkins, founding partner, Genesis Advisers and author of The First 90 Days: Critical Success Strategies for New Leaders at All Levels

Review:

"The relationship between the CEO and COO is critical to the success of any company. This book gives a variety of perspectives on this leadership dynamic in a highly enjoyable read." Bruce Chizen, CEO, Adobe Systems

Review:

"As organizations and corporate boards look to solve critical succession issues or strive to become more focused and efficient, they often think of creating or recasting the COO role within their respective organizations. Done correctly, the results can be magical; done incorrectly, and the fallout can be devastating for any organization. This book is the first of its kind and long over due. Riding Shotgun carefully lays out the questions that need to be answered and the critical success factors to ensure that the person who is going to assume the role is set up for success. Every Board Member, HR Executive, or CEO who is considering the COO role in their organization should read this book!" Tom DiDonato, EVP Human Resources, American Eagle Outfitters Inc.

Review:

"Miles & Bennett tackle an important, and drastically under-researched area: the role, personalities, fit and success factors of COOs. We've seen several COOs who have been total winners, but it's striking how different the models of success can be depending on role, personal competencies, business situation/cycle/type, team strengths, and CEO strengths. The authors have done a very nice job of tying all of this together." Jim Williams, Partner, Texas Pacific Group

Synopsis:

A COO is more than just a CEO-in-training...

Drawing heavily on a number of first-person accounts from CEOs and other top executives in major corporations, Riding Shotgun: The Role of the COO provides readers with a thorough understanding of the little understood yet critical role of the Chief Operating Officer. The authors—a scholar and a consultant—develop a framework for understanding who the COO is, why a company would want to create this position, and the challenges associated with successful performance in the COO role.

Synopsis:

The role of Chief Operations Officer is clearly important. In fact, it has been argued that the number two position is the toughest job in a company. COOs are typically the key individuals responsible for the delivery of results on a day-to-day, quarter-to-quarter basis. They play a critical leadership role in executing the strategies developed by the top management team. And, in many cases, they are being groomed to be—or are actually being tested as—the firm's CEO-elect. Despite all this, the COO role has not received much attention.

Riding Shotgun: The Role of the COO provides a new understanding of this little-understood role. The authors—a scholar and a consultant—develop a framework for understanding who the COO is, why a company would want to create this position, and the challenges associated with successful performance in the COO role. Drawing heavily on a number of first-person accounts from CEOs and other top executives in major corporations, the authors have developed a set of strategies or principles to inform individuals who aspire to serve in such a position. The executives who share their experiences in this book are from some of the most established and important companies in today's economy: AirTran; American Standard Companies; Amgen; Adobe Systems, Inc.; Autodesk, Inc; eBay; Heidrick and Struggles; InBev; Kohlberg Kravis Roberts and Company; Mattel, Inc; Motorola; PepsiCo; Raytheon Company; Starbucks; and many others.

Excerpts from the Book:

On focusing on success

"The primary goal I set for myself on how I define what success looks like for me is am I working at a company that matters? Am I working with somebody who I think affects positive change? Am I providing a benefit to my family? Am I enjoying myself? Why would I put a limitation on my enjoyment? There is an old view on Wall Street that says, 'They love you until they don't.' I am going to stay happy until I am not."—Dan Rosensweig, COO Yahoo!

On the relationship between the CEO and COO

"Deep down, you have to trust each other and you have to like each other. If you don't like each other, and/or don't trust each other, it may work, kind of, but it will be at a fifty percent level at best."—Craig Weatherup, Director, Starbucks, and former Chairman, Pepsi

On the challenges of transitioning into the COO role

"If you can't conceptualize the strategic objectives or help drive that or participate in that, I don't think you are going to succeed. But, equally, if you can't translate that into an executable plan, you are not going to succeed either."—Shantanu Narayen, COO, Adobe Systems

Additional Quotes:

"Miles and Bennett tackle an important and drastically under-researched area: the role, personalities, fit and success factors of COOs. We've seen several COOs who have been total winners, but it's striking how different the models of success can be depending on role, personal competencies, business situation/cycle/type, team strengths, and CEO strengths. The authors have done a very nice job of tying all of this together."—Jim Williams, Partner, Texas Pacific Group

"The lessons reported in this book will be very useful to Boards, Heads of Human Resources and CEOs as they consider succession planning and organizational design."—Dale Morrison, President and Chief Executive Officer, McCain Foods Limited

"The job of COO is becoming more important as companies and their boards look internally for succession alternatives. One question they face: Will the organization continue to run as the number 2 becomes the number 1? Riding Shotgun will help answer this and many more questions about the COO role in today's corporate structure."—John Berisford, Senior Vice President, Human Resources, The Pepsi Bottling Group

"The COO plays a critical leadership role in most businesses, but its particularly true in the natural resources

Synopsis:

“The critical role of COO has received little of the attention it deserves. Bennett and Miles illuminate the potential and the perils of being number two. A must-read for anyone aspiring to make the leap, and for those who recruit, oversee, and coach them.”—Michael Watkins, founding partner, Genesis Advisers and author of The First 90 Days: Critical Success Strategies for New Leaders at All Levels

“The relationship between the CEO and COO is critical to the success of any company. This book gives a variety of perspectives on this leadership dynamic in a highly enjoyable read.”—Bruce Chizen, CEO, Adobe Systems

About the Author

Nate Bennett is Senior Associate Dean and Professor of Management, College of Management, Georgia Institute of Technology.

Stephen A. Miles is a Partner in Heidrick & Struggles, International Leadership Services Practice.

Product Details

ISBN:
9780804751667
Author:
Nathan Bennett and Stephen A. Miles
Publisher:
Stanford University Press
Author:
Bennett, Nathan
Author:
be
Author:
Miles, Stephen A.
Author:
nnett, Nathan
Author:
Miles, Nathan Bennett and Stephen A.
Author:
Miles, Stephen
Subject:
Leadership
Subject:
Management
Subject:
Management - General
Subject:
Business Writing
Copyright:
Edition Number:
1
Edition Description:
1
Publication Date:
20060531
Binding:
HARDCOVER
Language:
English
Pages:
208
Dimensions:
9 x 6 in

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Related Subjects

Business » General
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Riding Shotgun: The Role of the COO New Hardcover
0 stars - 0 reviews
$32.95 In Stock
Product details 208 pages Stanford University Press - English 9780804751667 Reviews:
"Review" by , "The critical role of COO has received little of the attention it deserves. Bennett and Miles illuminate the potential and the perils of being number two. A must-read for anyone aspiring to make the leap, and for those who recruit, oversee, and coach them." Michael Watkins, founding partner, Genesis Advisers and author of The First 90 Days: Critical Success Strategies for New Leaders at All Levels
"Review" by , "The relationship between the CEO and COO is critical to the success of any company. This book gives a variety of perspectives on this leadership dynamic in a highly enjoyable read."
"Review" by , "As organizations and corporate boards look to solve critical succession issues or strive to become more focused and efficient, they often think of creating or recasting the COO role within their respective organizations. Done correctly, the results can be magical; done incorrectly, and the fallout can be devastating for any organization. This book is the first of its kind and long over due. Riding Shotgun carefully lays out the questions that need to be answered and the critical success factors to ensure that the person who is going to assume the role is set up for success. Every Board Member, HR Executive, or CEO who is considering the COO role in their organization should read this book!"
"Review" by , "Miles & Bennett tackle an important, and drastically under-researched area: the role, personalities, fit and success factors of COOs. We've seen several COOs who have been total winners, but it's striking how different the models of success can be depending on role, personal competencies, business situation/cycle/type, team strengths, and CEO strengths. The authors have done a very nice job of tying all of this together."
"Synopsis" by ,
A COO is more than just a CEO-in-training...

Drawing heavily on a number of first-person accounts from CEOs and other top executives in major corporations, Riding Shotgun: The Role of the COO provides readers with a thorough understanding of the little understood yet critical role of the Chief Operating Officer. The authors—a scholar and a consultant—develop a framework for understanding who the COO is, why a company would want to create this position, and the challenges associated with successful performance in the COO role.

"Synopsis" by ,
The role of Chief Operations Officer is clearly important. In fact, it has been argued that the number two position is the toughest job in a company. COOs are typically the key individuals responsible for the delivery of results on a day-to-day, quarter-to-quarter basis. They play a critical leadership role in executing the strategies developed by the top management team. And, in many cases, they are being groomed to be—or are actually being tested as—the firm's CEO-elect. Despite all this, the COO role has not received much attention.

Riding Shotgun: The Role of the COO provides a new understanding of this little-understood role. The authors—a scholar and a consultant—develop a framework for understanding who the COO is, why a company would want to create this position, and the challenges associated with successful performance in the COO role. Drawing heavily on a number of first-person accounts from CEOs and other top executives in major corporations, the authors have developed a set of strategies or principles to inform individuals who aspire to serve in such a position. The executives who share their experiences in this book are from some of the most established and important companies in today's economy: AirTran; American Standard Companies; Amgen; Adobe Systems, Inc.; Autodesk, Inc; eBay; Heidrick and Struggles; InBev; Kohlberg Kravis Roberts and Company; Mattel, Inc; Motorola; PepsiCo; Raytheon Company; Starbucks; and many others.

Excerpts from the Book:

On focusing on success

"The primary goal I set for myself on how I define what success looks like for me is am I working at a company that matters? Am I working with somebody who I think affects positive change? Am I providing a benefit to my family? Am I enjoying myself? Why would I put a limitation on my enjoyment? There is an old view on Wall Street that says, 'They love you until they don't.' I am going to stay happy until I am not."—Dan Rosensweig, COO Yahoo!

On the relationship between the CEO and COO

"Deep down, you have to trust each other and you have to like each other. If you don't like each other, and/or don't trust each other, it may work, kind of, but it will be at a fifty percent level at best."—Craig Weatherup, Director, Starbucks, and former Chairman, Pepsi

On the challenges of transitioning into the COO role

"If you can't conceptualize the strategic objectives or help drive that or participate in that, I don't think you are going to succeed. But, equally, if you can't translate that into an executable plan, you are not going to succeed either."—Shantanu Narayen, COO, Adobe Systems

Additional Quotes:

"Miles and Bennett tackle an important and drastically under-researched area: the role, personalities, fit and success factors of COOs. We've seen several COOs who have been total winners, but it's striking how different the models of success can be depending on role, personal competencies, business situation/cycle/type, team strengths, and CEO strengths. The authors have done a very nice job of tying all of this together."—Jim Williams, Partner, Texas Pacific Group

"The lessons reported in this book will be very useful to Boards, Heads of Human Resources and CEOs as they consider succession planning and organizational design."—Dale Morrison, President and Chief Executive Officer, McCain Foods Limited

"The job of COO is becoming more important as companies and their boards look internally for succession alternatives. One question they face: Will the organization continue to run as the number 2 becomes the number 1? Riding Shotgun will help answer this and many more questions about the COO role in today's corporate structure."—John Berisford, Senior Vice President, Human Resources, The Pepsi Bottling Group

"The COO plays a critical leadership role in most businesses, but its particularly true in the natural resources

"Synopsis" by ,
“The critical role of COO has received little of the attention it deserves. Bennett and Miles illuminate the potential and the perils of being number two. A must-read for anyone aspiring to make the leap, and for those who recruit, oversee, and coach them.”—Michael Watkins, founding partner, Genesis Advisers and author of The First 90 Days: Critical Success Strategies for New Leaders at All Levels

“The relationship between the CEO and COO is critical to the success of any company. This book gives a variety of perspectives on this leadership dynamic in a highly enjoyable read.”—Bruce Chizen, CEO, Adobe Systems

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