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No Excuses: How You Can Turn Any Workplace Into a Great One

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Synopses & Reviews

Publisher Comments:

"I love No Excuses because it's a no-nonsense, can-do book. Jennifer Robin and Michael Burchell use solid evidence, real-life examples, and deep conviction to confront, refute, and replace the major reasons people give for not creating a great workplace. Wonderfully inspiring and elevated by a noble purpose, No Excuses is also down-to-earth. Thereare no excuses for not reading No Excuses."
Jim Kouzes, coauthor, national bestsellerThe Leadership Challenge,and Dean's Executive Fellow of Leadership, Leavey School of Business, Santa Clara University

"Through a practical, easy-to-follow approach, No Excuses equips and empowers anyone who has the privilege of leading others to create a positive employee experience and leverage every team member's strengths. By using Robin's and Burchell's advice, leaders can maximize the uniqueness of their organization's culture to build and sustain a great workplace. These valuable lessons should be a part of every leader's toolkit."
Amy DiGeso, executive vice president, global human resources, The Este Lauder Companies, Inc.

"If you've ever thought, 'I'd love to create a great place to work, but I'm just not sure I, or we, can,' then Jennifer Robin and Michael Burchell will convince you that the answer is yes. No Excuses motivated, refocused, and energized me, and it will fire up that same attitude in you."
Dan Mulhern, distinguished practitioner of law & business, University of California, Berkeley

"No Excusesis a brilliant, timely guidebook that equips managers with the focus, tenacity, and skills needed to build lasting trust.Burchell and Robin are masters at simplifying an extraordinarily intricate task—showing each of us that becoming a trust practitioner is more than achievable!"
Selena Rezvani,author, Pushback, and columnist, The Washington Post

"All too often, leaders find excuses for not performing or not developing a great place to work, butit is our responsibility to create the environment for trust, pride, and camaraderie to flourish.Jennifer Robin and Michael Burchell have partnered to write an excellent book for every leader, from managers and supervisors to senior leadership.No Excuses challenges us to be accountable, reminds us not to make excuses, and gives us tools so those excuses won't be necessary."
Chris D. Van Gorder, FACHE, president and CEO, Scripps Health

Synopsis:

A great workplace is the holy grail for managers—it leads to a stronger, more successful company that weathers storms with ease, and rises above others in times of promise. Though managers may desire a great workplace, they often think it's out of their reach. They are wrong. No Excuses offers a practical guide for transforming any workplace into a great workplace—one where you trust the people you work for, have pride in what you do, and enjoy the people you work with.

Jennifer Robin and Michael Burchell have asked leaders all over the world, "What are your challenges in creating a great workplace?" In No Excuses, they reveal the most common arguments offered and poke holes in every single one. To those who claim, "That would never work in my industry," Robin and Burchell show how professional service firms have found ways to promote work/life balance, just as manufacturing companies have helped workers take great pride in their work. To those who claim, "My company is just too small," No Excuses shows how a dearth of funds can be a catalyst to promote efficient and creative work habits, as well as a true spirit of camaraderie. And those who claim, "Top leadership will never get on board with this," will learn how to make a great workplace oasis among the people they manage, which may well start a company-wide trend.

Filled with real-life case studies and inspiring stories from a wide range of major organizations, including Coca-Cola, Whole Foods, Zappos, and Accenture, No Excuses describes how leaders of great workplaces have surmounted very real difficulties with aplomb. Whether an obstacle involves the organization's leadership, employees, environment, or any other factor, a great workplace is always possible if managers interrupt their own negative thought patterns and lead people properly.

Synopsis:

The business leader's guide to creating a great workplace from the Great Place to Work® Institute

In this follow-up guide to The Great Workplace, experts from Great Place to Work® Institute, Inc. reveal the most common excuses managers use for why they can't create a great workplace. Authors Jennifer Robin and Michael Burchell poke holes in every single excuse. Whether the reasons involve the organization's leadership, employees, environment, or any other factor, the authors explain that if managers lead people properly, they can create a great workplace. The authors explore how managers can interrupt their own negative thought patterns and instead create lasting change, and they describe how great workplaces have surmounted very real difficulties with aplomb.

  • Includes case studies, stories, tips, and tools for managers who want to transform their organizations
  • From the experts at the Great Place to Work®, a global research, consulting, and training firm that operates in nearly 50 countries
  • Proves that any and every organization can change for the better when managers have the right tools and mindset

Creating a place where people want to work and want to succeed is the primary key to success for every manager. No Excuses shows that managers in any organization can transform their workplace—if they'll only get out of their own way first.

About the Author

Jennifer Robin, Ph.D., is a research fellow at Great Place to Work Institute. A former consultant with the Institute, she led the Advisory Practice, helping senior leaders integrate their organization's culture with its strategy and aligning efforts to be a great workplace. Currently, Jennifer teaches in undergraduate, MBA, and professional programs in the Foster College of Business at Bradley University. She lives in Peoria, Illinois.

Michael Burchell, Ed.D., is vice president, International Operations at Great Place to Work Institute, Inc. A member of the corporate management team, Michael oversees affiliate operations, global expansion efforts, and the business development of multinational clients across the Great Place to Work network. Previously, Michael led consulting services for the Institute in the United States. He also co-owns and is a director for Great Place to Work® Institute in the United Arab Emirates, in Dubai. He is based in Washington, D.C.

Great Place to Work Institute is a global research, consulting, and training firm with thirty-eight affiliates operating in nearly fifty countries. Great Place to Work produces the FORTUNE 100 Best Companies to Work For Annual List and the Best Small & Medium Companies to Work For in America lists, in addition to several dozen best companies lists internationally.

Table of Contents

Foreword by Amy Lyman ix

Introduction: Creating a Great Workplace 1

1 The Anatomy of an Excuse 9

2 I Think [Like a Great Workplace Leader], Therefore I Am [a Great Workplace Leader] 25

3 We Are What We Repeatedly Do 45

4 I Didn’t Have Enough Time to Do It Right 65

5 That’s Just Not My Job 85

6 My Industry Is Different 105

7 It’s Just Not the Right Time 127

8 I’d Be a Great People Manager if It Weren’t for All the People 149

9 My Boss Ate My Homework 169

10 The “One Rule” for Excuses 187

Notes 195

Acknowledgments 201

About the Authors 205

Index 207

Product Details

ISBN:
9781118352427
Subtitle:
How You Can Turn Any Workplace into a Great One
Author:
Burchell, Michael
Author:
Robin, Jennifer
Publisher:
Jossey-Bass
Subject:
Management
Subject:
General & Introductory Business & Management
Subject:
Business management
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
; engaging employees; workplace culture; workplace leadership
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Subject:
no excuses; no excuses book; great place to work institute; great place to work; the great workplace; great workplace; how to create a great workplace; great workplaces; creating great workplaces; the great workplace book; gptw institute; gptw; engagement
Copyright:
Publication Date:
20130916
Binding:
Electronic book text in proprietary or open standard format
Language:
English
Pages:
240
Dimensions:
236.2 x 162.6 x 20.8 mm 15.04 oz

Related Subjects

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No Excuses: How You Can Turn Any Workplace Into a Great One New Hardcover
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Product details 240 pages Jossey-Bass - English 9781118352427 Reviews:
"Synopsis" by , A great workplace is the holy grail for managers—it leads to a stronger, more successful company that weathers storms with ease, and rises above others in times of promise. Though managers may desire a great workplace, they often think it's out of their reach. They are wrong. No Excuses offers a practical guide for transforming any workplace into a great workplace—one where you trust the people you work for, have pride in what you do, and enjoy the people you work with.

Jennifer Robin and Michael Burchell have asked leaders all over the world, "What are your challenges in creating a great workplace?" In No Excuses, they reveal the most common arguments offered and poke holes in every single one. To those who claim, "That would never work in my industry," Robin and Burchell show how professional service firms have found ways to promote work/life balance, just as manufacturing companies have helped workers take great pride in their work. To those who claim, "My company is just too small," No Excuses shows how a dearth of funds can be a catalyst to promote efficient and creative work habits, as well as a true spirit of camaraderie. And those who claim, "Top leadership will never get on board with this," will learn how to make a great workplace oasis among the people they manage, which may well start a company-wide trend.

Filled with real-life case studies and inspiring stories from a wide range of major organizations, including Coca-Cola, Whole Foods, Zappos, and Accenture, No Excuses describes how leaders of great workplaces have surmounted very real difficulties with aplomb. Whether an obstacle involves the organization's leadership, employees, environment, or any other factor, a great workplace is always possible if managers interrupt their own negative thought patterns and lead people properly.

"Synopsis" by , The business leader's guide to creating a great workplace from the Great Place to Work® Institute

In this follow-up guide to The Great Workplace, experts from Great Place to Work® Institute, Inc. reveal the most common excuses managers use for why they can't create a great workplace. Authors Jennifer Robin and Michael Burchell poke holes in every single excuse. Whether the reasons involve the organization's leadership, employees, environment, or any other factor, the authors explain that if managers lead people properly, they can create a great workplace. The authors explore how managers can interrupt their own negative thought patterns and instead create lasting change, and they describe how great workplaces have surmounted very real difficulties with aplomb.

  • Includes case studies, stories, tips, and tools for managers who want to transform their organizations
  • From the experts at the Great Place to Work®, a global research, consulting, and training firm that operates in nearly 50 countries
  • Proves that any and every organization can change for the better when managers have the right tools and mindset

Creating a place where people want to work and want to succeed is the primary key to success for every manager. No Excuses shows that managers in any organization can transform their workplace—if they'll only get out of their own way first.

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