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Lean Six Sigma for Service, Chapter 4 - Executing Corporate Strategy with Lean Six Sigma

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Lean Six Sigma for Service, Chapter 4 - Executing Corporate Strategy with Lean Six Sigma Cover

 

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Publisher Comments:

This chapter comes from "Lean Six Sigma for Service," which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.

Product Details

ISBN:
9780071733984
Publisher:
McGraw-Hill
Subject:
Business & Economics : Management - General
Author:
George, Michael
Publication Date:
June 2003
Binding:
eBooks
Language:
English

Related Subjects

Business » Human Resource Management
Business » Management

Lean Six Sigma for Service, Chapter 4 - Executing Corporate Strategy with Lean Six Sigma
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Product details pages McGraw-Hill Companies,Incorporated - English 9780071733984 Reviews:
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