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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Cover

 

Synopses & Reviews

Publisher Comments:

Communicate best when it matters most This is the definitive guide to clear, purpose-driven communication - revised and updated with new insights and powerful techniques. The classic guide to conversing in high-impact situations, Crucial Conversations helps you get constructive results when emotions run high and opinions vary, in the workplace and beyond. It explains how to: transform negative feelings into powerful dialog; make it safe to talk about almost anything; be persuasive, not abrasive; improve professional and personal relationships; and, impact productivity, quality, and safety in a positive way. Praise for Crucial Conversations Most books make promises. This one delivers. These skills have ...generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history. (Dain M. Hancock, President, Lockheed Martin Aeronautics). The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations. (Mark Victor Hansen, co-creator of the number 1 New York Times bestselling series Chicken Soup for the Soul). This is a breakthrough book. I found myself being deeply influenced, motivated, and even inspired. (from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People). Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies. Their other books include the New York Times bestsellers Influencer and Crucial Confrontations.

Synopsis:

Offers techniques for communicating effectively in difficult and important situations to achieve positive results.

About the Author

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.

www.vitalsmarts.com

Product Details

ISBN:
9780071772204
Publisher:
McGraw-Hill
Subject:
Business & Economics : Business Communication - General
Author:
McMillan, Ron
Author:
Switzler, Al
Author:
Patterson, Kerry
Author:
Grenny, Joseph
Subject:
main_subject
Subject:
all_subjects
Subject:
Interpersonal relations
Subject:
Interpersonal communication
Subject:
Business & Economics : Business Communication - Meetings & P
Subject:
Business & Economics : Decision Making & Problem Solving
Subject:
Self-Help : Personal Growth - Success
Edition Number:
2
Publication Date:
August 2011
Binding:
eBooks
Language:
English
Pages:
288

Related Subjects

» Business » Communication
» Business » General
» Business » Human Resource Management
» Business » Negotiation
» Business » Strategy
» Health and Self-Help » Self-Help » General
» Health and Self-Help » Self-Help » Relationships

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
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$ In Stock
Product details 288 pages McGraw-Hill Companies,Incorporated - English 9780071772204 Reviews:
"Synopsis" by , Offers techniques for communicating effectively in difficult and important situations to achieve positive results.
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