Special Offers see all
More at Powell'sRecently Viewed clear list |
This item may be Check for Availability This title in other editionsModerating Usability Tests: Principles and Practice for Interactingby Joseph S. Dumas
Synopses & ReviewsPublisher Comments:Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact. Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests. To help usability professionals, students, and novices understand these principles, the
Synopsis:Joe Dumas is a recognized expert in usability evaluation. He has 25 years experience as a usability professional. He as moderated or observed others moderate thousands of usability testing sessions and taught numerous students and usability professionals how to moderate. He is the
Synopsis:To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialist skills still learn how to conduct tests through an apprentice system--if they are lucky to get even that --with l
Table of ContentsIntroduction — Getting started as a test moderator — Golden rules 1 through 5 — Golden rules 6 through 10 — Initial contacts — Interacting during the session — Interaction during post-test activities — Interacting in a remote testing session — Moderator-participant arrangements — Interacting with diverse populations — Integrating the videos — References — Index.
What Our Readers Are SayingBe the first to add a comment for a chance to win!Product Details
Related Subjects
Computers and Internet » Computers Reference » General
|
|||
|
|
||||
|
|
||||