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Original Essays | October 18, 2009

Victoria Hislop: IMG From Leprosy to Lorca — Strange Inspiration



My first novel, The Island, was inspired by a chance visit to a tiny island leper colony off the coast of Greece on our summer holiday. It was a... Continue »
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    The Return

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Setting the Table: The Transforming Power of Hospitality in Business

by Danny Meyer

Setting the Table: The Transforming Power of Hospitality in Business Cover

ISBN13: 9780060742768
ISBN10: 0060742763
Condition: Standard
All Product Details

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Synopses & Reviews

Publisher Comments:

In October 1985, at age twenty-seven, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City's most revered restaurants-- Union Square Cafe. Little more than twenty years later, Danny is the CEO of one of the world's most dynamic restaurant organizations, which includes eleven unique dining establishments, each at the top of its game. How has he done it? How has he consistently beaten the odds and set the competitive bar in one of the toughest trades around?

In this landmark book, Danny shares the lessons he's learned while developing the winning recipe for doing the business he calls enlightened hospitality. This innovative philosophy emphasizes putting the power of hospitality to work in a new and counterintuitive way: The first and most important application of hospitality is to the people who work for you, and then, in descending order of priority, to the guests, the community, the suppliers, and the investors. This way of prioritizing stands the more traditional business models on their heads, but Danny considers it the foundation of every success that he and his restaurants have achieved.

Some of Danny's other insights:

Hospitality is present when something happens for you. It is absent when something happens to you. These two simple concepts-- for and to-- express it all.

Context, context, context, trumps the outdated location, location, location.

Shared ownership develops when guests talk about a restaurant as if it's theirs, That sense of affiliation builds trust and invariably leads to repeat business.

Err on the side of generosity: You get more by first giving more.

Wherever yourcenter lies, know it, name it, believe in it. When you cede your core values to someone else, it's time to quit.

Full of behind-the-scenes history on the creation of Danny's most famous restaurants and the anecdotes, advice, and lessons he has accumulated on his long and ecstatic journey to the top of the American restaurant scene, Setting the Table is a treasure trove of innovative insights that are applicable to any business or organization.

Synopsis:

From a legendary restaurateur comes an intimate and inspirational portrait of business, with hands-on experience, behind-the-scenes restaurant anecdotes, and the fascinating story of an unparalleled success in one of the worlds most unforgiving business arenas.

Synopsis:

At age twenty-seven, Danny Meyer launched his groundbreaking Union Square Cafe—the first of his innovative and revered New York City institutions. Twenty-three years later, he is CEO of one of the world's most dynamic restaurant organizations. Now Danny shares the groundbreaking business philosophy that serves as the foundation for every success he has achieved: "the virtuous cycle of enlightened hospitality." By putting the power of hospitality to work in a new and counterintuitive way—applying it first and foremost to his employees, and then to guests, community, suppliers, and investors—Danny has consistently beaten the odds while setting the competitive bar in one of the toughest trades around.

A landmark, bestselling business book and a fascinating behind-the-scenes history of the creation of Danny's most famous eating establishments, Setting the Table is a treasure trove of valuable, innovative insights applicable to any business or organization.

About the Author

Danny Meyer is the CEO of Union Square Hospitality Group, and his restaurants and their chefs have earned an unprecedented seventeen James Beard Awards. He is the coauthor of The Union Square Cafe Cookbook and Second Helpings from Union Square Cafe, and he lives in New York City.

Product Details

ISBN:
9780060742768
Subtitle:
The Transforming Power of Hospitality in Business
Author:
Meyer, Danny
Author:
by Danny Meyer
Publisher:
Harper Paperbacks
Subject:
Industries - Hospitality, Travel & Tourism
Subject:
General Business & Economics
Publication Date:
February 2008
Binding:
Paperback
Grade Level:
General/trade
Language:
English
Pages:
320
Dimensions:
739x607x84 56

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