HACKER SAFE certified sites prevent over 99.9% of hacker crime.
YOU MIGHT ALSO LIKE...
Infotopia: How Many Minds Produce Knowledge
Infotopia: How Many Minds Produce Knowledge
by Cass R Sunstein
Wikinomics: How Mass Collaboration Changes Everything
Wikinomics: How Mass Collaboration Changes Everything
by Don Tapscott and Anthony D. Williams
The Iron Whim: A Fragmented History of Typewriting
The Iron Whim: A Fragmented History of Typewriting
by Darren Wershler-Henry
RELATED AISLES

Alafair Burke Read the INK Q&A with Alafair Burke and save 30% on Angel's Tip.

Angel's Tip $16.76
Hardcover Add to Cart



 
Ships free on qualified orders.
$12.95
List price: 19.95
You save: $7.00
HARDCOVER, USED
Ships in 1 to 3 days
Add to Wishlist
Qty Store Section
2 BurnsideBusiness- Reference
Hide store locations


Send: The Essential Guide to Email for Office and Home
by David Shipley and Will Schwalbe

Send: The Essential Guide to Email for Office and Home Cover

Only 2 left in stock at $12.95!

Synopses & Reviews

Publisher Comments:


When should you email, and when should you call, fax, or just show up?

What is the crucial, and most often overlooked, line in an email?

What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?

Enter Send. Whether you email just a little or never stop, use a desktop or a handheld, here, at last, is an authoritative and delightful book that shows how to write the perfect email: at work, at school, or anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!).

The secret is, of course, to think before you click. Send is nothing short of a survival guide for the digital age; wise, brimming with good humor, and filled with helpful lessons from the authors’ own email experiences (and mistakes). In short: absolutely e-ssential.

Review:

"From this essential guidebook's opening sentence — 'Bad things can happen on email' — Shipley and Schwalbe make all too clear what can go wrong. E-mail's ubiquity, with casual and formal correspondence jumbled in the same inbox, makes misunderstandings common; e-mail's inexpressive, text-only format doesn't help. Given its brief history, there's no established etiquette for usage, which is why this primer is so valuable. It promises the reader hope of becoming more efficient and less annoying, reducing danger of a career-ending blunder. Brisk, practical and witty, the book aims to improve the reader's skills as sender and recipient: devising effective subject lines and exploring 'the politics of the cc'; how to steer clear of legal issues; and how to recognize different types of attachments. Using real-life examples from flame wars and awkward exchanges (including their own), Shipley and Schwalbe (op-ed editor of the New York Times and Hyperion Books' editor-in-chief) explain why people so often say 'incredibly stupid things' in their outgoing messages. 'Email has a tendency to encourage the lesser angels of our nature,' they note. They also offer 'seven big reasons to love email,' along with quick guides to instant messaging and e-mail technology, all the while urging us to 'think before [we] send.'" Publishers Weekly (Copyright Reed Business Information, Inc.)

Review:

"The Internet has finally found its Emily Post. If after you’ve read this you fail to change your emailing habits, you’re doomed. Read it or weep." Michael Lewis, author of The Blind Side

Review:

"A fascinating, entertaining, and, above all, informative look at email — and how it changed the way we communicate with one another. What Strunk and White is to style, this book is to email. It's a terrific read. I highly recommend it." Charles Osgood

Review:

"This is just the book I've been waiting for." Bill Bryson

Review:

"Send is an easy to read primer, full of practical tips for every emailer." Bob Eckert, Charman and CEO, Mattel, Inc.

Review:

"Send can help any of us send emails that build better business relationships and get better results." Spencer Johnson, M.D., author of Who Moved My Cheese?

Synopsis:

Stepping up to the challenges of email, this much-needed book helps people use email to their best advantage at work or at home, achieve their goals, and stay out of jail. Send is so eminently practical, it is absolutely e-ssential.
back to top

About the Author

David Shipley is the deputy editorial page editor and Op-Ed page editor of The New York Times, where he has also served as national enterprise editor and senior editor at The New York Times Magazine. Previously, he was executive editor of The New Republic and a senior presidential speechwriter in the Clinton administration.

Will Schwalbe is senior vice president and editor in chief of Hyperion Books. Previously he was a journalist, writing articles and reviews for such publications as The New York Times, the South China Morning Post, Insight for Asian Investors, Ms. Magazine, and Business Traveller Asia.

back to top

What Our Readers Are Saying

Add a comment for a chance to win!
Average customer rating based on 1 comment:
Patrick Sullivan, July 9, 2007 (view all comments by Patrick Sullivan)
This is a great book - I just read it this weekend. The authors do a great job of outlining the pitfalls of email with plenty of terrifying examples of what happens to individuals, relationships and companies when nasty, unclear, or incriminating emails go out. Interestingly, the book is also just a good refresher course on how to treat people when communicating with them in any medium. It would be impossible to capture the ever changing standards of salutations and signoffs between equals and un-equals, and while their recommendations are a little formal for me (and probably most west-coast software developers like myself), I'll probably err a little more on the side of formality after reading this book. If you know anyone who feels baffled, intimidated or burned by email, or who doesn't and should, this would be a great gift.
Was this comment helpful? | Yes | No
(11 of 20 readers found this comment helpful)
report this comment
back to top

Product Details

ISBN:
9780307263643
Subtitle:
The Essential Guide to Email for Office and Home
Author:
David Shipley and Will Schwalbe
Author:
Schwalbe, Will
Author:
Shipley, David
Publisher:
Knopf Publishing Group
Subject:
Business Writing
Subject:
Business Communication
Subject:
Interpersonal communication
Subject:
Data Transmission Systems - Electronic Mail
Copyright:
2007
Edition Description:
American
Publication Date:
April 2007
Binding:
Hardcover
Language:
English
Pages:
247
Dimensions:
7.58x5.54x.93 in. .73 lbs.
back to top