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Power Etiquette

by Dana May Casperson

Average based on 1 comment. Synopses & Reviews Customer Comments (1) ISBN13: 9780814479988 ISBN10: 0814479987 Condition: All Product Details

 

Synopses & Reviews

Publisher Comments:

In an era when companies are competing on the basis of service, manners are much more than a social nicety--they are a crucial business skill. This no-nonsense "manners reference" refreshes readers on everyday etiquette and makes sure they're on their best behavior.

Synopsis:

"Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career?

Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety — they're a crucial business skill. In fact, good manners are good business. This no-nonsense ""manners reference"" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as:

* telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more."

Description:

Includes bibliographical references (p. 188) and index.

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About the Author

DANA MAY CASPERSON (Santa Rosa, CA) is president of Professional Resource Institute, an image and etiquette consulting firm with clients including Pacific Bell and Ritz-Carlton hotels. She frequently addresses associations, corporations, and museums on etiquette and protocol.

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What Our Readers Are Saying

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Average customer rating based on 1 comment:

---

kitab, March 6, 2012 (view all comments by kitab)
Simply tips to adopt or change to make lasting impression. Great read.

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Product Details

ISBN:

9780814479988

Author:

Casperson, Dana May

Publisher:

AMACOM/American Management Association

Location:

New York :

Subject:

Entrepreneurship

Subject:

Business Communication

Subject:

Business Etiquette

Subject:

English

Subject:

HUMAN RESOURCES

Subject:

Personnel management

Subject:

Management

Subject:

Business - General

Subject:

Human Resources & Personnel Management

Publication Date:

19990331

Binding:

TRADE PAPER

Grade Level:

General/trade

Language:

English

Illustrations:

Yes

Pages:

200

Dimensions:

9 x 6 in 0.8 lb

Age Level:

17

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Related Subjects

Business » General
Business » Management
Business » Personal Skills
Business » Small Businesses » General
Business » Start Up Business

Power Etiquette New Trade Paper Dana May Casperson

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$15.25 In Stock

Product details 200 pages AMACOM/American Management Association - 1999-03-00 English 9780814479988 Reviews:

"Synopsis" by AMACOM,

"Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career?

Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety — they're a crucial business skill. In fact, good manners are good business. This no-nonsense ""manners reference"" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as:

* telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more."