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Getting past No: Negotiating in Difficult Situations

by

Getting past No: Negotiating in Difficult Situations Cover

 

Synopses & Reviews

Publisher Comments:

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure

• Defuse anger and hostility

• Find out what the other side really wants

• Counter dirty tricks

• Use power to bring the other side back to the table

• Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

Synopsis:

Offers advice on how to negotiate with difficult people, showing readers how to stay cool under pressure, disarm an adversary, and stand up for themselves without provoking opposition

Synopsis:

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:

Stay in control under pressure

Defuse anger and hostility

Find out what the other side really wants

Counter dirty tricks

Use power to bring the other side back to the table

Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

About the Author

A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.

Table of Contents

Getting ready : Overview: breaking through barriers to cooperation ; Prologue: prepare, prepare, prepare — Using the breakthrough strategy : Don't react: Go to the balcony ; Don't argue: Step to their side ; Don't reject: Reframe ; Don't push: Build them a golden bridge ; Don't escalate: Use power to educate — Turning adversaries into partners — Appendix : Preparation worksheet

Product Details

ISBN:
9780553903645
Subtitle:
Negotiating Your Way from Confrontation to Cooperation
Publisher:
Bantam Books
Creator:
William Ury
Author:
Ury, William
Author:
William Ury
Subject:
Business & Economics-Negotiating
Subject:
Business & Economics : Negotiating
Subject:
Self-Help : Personal Growth - General
Subject:
Reference
Subject:
Personal and practical guides
Subject:
Personal & Practical Guides
Subject:
Negotiation
Subject:
Communication
Subject:
Negotiating
Subject:
Business management
Subject:
Business-Negotiation
Subject:
Business-Personal Skills
Subject:
main_subject
Subject:
all_subjects
Publication Date:
19930101
Binding:
ELECTRONIC
Language:
English
Pages:
189

Related Subjects

Business » Communication
Business » Negotiation

Getting past No: Negotiating in Difficult Situations
0 stars - 0 reviews
$ In Stock
Product details 189 pages Random House Publishing Group - English 9780553903645 Reviews:
"Synopsis" by , Offers advice on how to negotiate with difficult people, showing readers how to stay cool under pressure, disarm an adversary, and stand up for themselves without provoking opposition
"Synopsis" by , We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:

Stay in control under pressure

Defuse anger and hostility

Find out what the other side really wants

Counter dirty tricks

Use power to bring the other side back to the table

Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

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