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Interviewing Techniques for Managers (Briefcase Books)by Carolyn B. Thompson
Synopses & Reviews
Interview Strategies for Always Getting the Information You Need
For managers, interviewing is about gathering useful information in every face-to-face encounter, from project planning meetings to client discussions to speaking with prospective employees. Interviewing Techniques for Managers shows you how to master every aspect of the interview process to ensure that you always get honest, helpful, and results-oriented answers. Look to this important addition to McGraw-Hill's Briefcase Books series for workplace-tested interviewing methods including: When and how to ask the key questions Tips for getting a difficult interview back on track Techniques for telephone, e-mail, and other arms-length interviews
Separating fact from fiction when interviewing potential employees ... Solving workplace problems ... Uncovering how best to meet customer needs ... The ability to interview others is among the most valuable skills a manager can have. Interviewing Techniques for Managers will help you end each interview with the information you need, by beginning each interview with a solid, results-oriented plan--and the know-how to execute that plan.
The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective and valuable to their corporations. This text explains why interviewing can be a valuable information gathering technique.
All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.<P>For managers, the need for top-notch interviewing skills goes beyond simply hiring new employees. Interviewing Techniques for Managers shows managers how to effectively interview in a variety of situations, from interacting with employees to learn more about problems on the job, to discovering from customers how better to meet their needs. It explains techniques to ask the most valuable questions, create an atmosphere conducive to candid answers, make good use of nonverbal communication, handle difficulties, and more.
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