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11 Local Warehouse Intercultural Communications- General
12 Remote Warehouse Foreign Languages- ESL

This title in other editions

Other titles in the Perfect Phrases series:

Perfect Phrases for ESL Everyday Business Life: Hundreds of Ready-To-Use Phrases That Help You Navigate Any English-Language Situation in the Workplac (Perfect Phrases)

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Perfect Phrases for ESL Everyday Business Life: Hundreds of Ready-To-Use Phrases That Help You Navigate Any English-Language Situation in the Workplac (Perfect Phrases) Cover

 

Synopses & Reviews

Publisher Comments:

Now you'll know what to say at the right time in any situation

ESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations. In this book she presents scenarios, business slang, and other linguistic issues that typical language texts dont go into--for example, how to break the ice with small talk or ask for clarification. These hundreds of phrases will help you not only survive but thrive in your chosen field.

About the Author

Natalie Gast is the founder and principal of Customized Language Skills Training, a full-service language training company established in 1986. CLST, among other services, provides tailor-made, onsite ESL and ESL-related programs. Gast has a masters degree in TESOL and had previously been a college instructor.

Table of Contents

Preface/How To Use This Book

Part I – The Global Work Force

Find a Mentor

Observe, Observe, and Then Observe Some More

Ask Questions and Listen to the Answers

Avoid Saying, "In My Country, We . . . "

Part II - Small Talk Interacting in a Small Group

Giving and Accepting Compliments

Giving, Accepting, and Refusing Invitations

PART III – Using the Telephone

Speak Up and Speak Out

Your Voice Mail

Leaving Messages

Speaking with Someone Who Is Difficult to Understand

Speaking with Someone Who Has Difficulty Understanding You

PART IV - Presenting Yourself

Before You Present

How to Say It

Answering Questions

Part V - Networking within Your Organization and Beyond

Whom Do You Know?

How To Network

Follow-Up

Part VI - Stress At Work

What Is Stress

Use The Good Stress

Lose the Bad Stress

Part VII - Directions

Directions on the Job

Giving and Following Directions To Get Somewhere

Other Directions To Consider

Appendix - American Business Culture in a Nutshell

Product Details

ISBN:
9780071608381
Author:
Gast, Natalie
Publisher:
McGraw-Hill
Author:
Gast Natalie
Subject:
Communication
Subject:
Communication Studies
Subject:
English as a Second Language
Subject:
Business Communication - Meetings & Presentations
Subject:
business, esl, efl, toefl, learning english, english, learn english, how to learn english, english in the workplace, consultants, green card, visa, english 101, introductory english, american business, business in the united states, canadian business, bri
Subject:
business, esl, efl, toefl, learning english, english, learn english, how to learn english, english in the workplace, consultants, green card, visa, english 101, introductory english, american business, business in the united states, canadian business, bri
Subject:
Intercultural Communications-General
Copyright:
Series:
Perfect Phrases Series
Publication Date:
February 2010
Binding:
TRADE PAPER
Grade Level:
General/trade
Language:
English
Pages:
157
Dimensions:
7.90x4.90x.50 in. .40 lbs.

Related Subjects

Business » Communication
Business » General
Engineering » Construction » Heating and Air Conditioning
History and Social Science » Intercultural Communications » General
Languages » ESL » General
Languages » ESL » Survival
Transportation » Aviation » Flight Instruction and Aerodynamics

Perfect Phrases for ESL Everyday Business Life: Hundreds of Ready-To-Use Phrases That Help You Navigate Any English-Language Situation in the Workplac (Perfect Phrases) New Trade Paper
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