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Other titles in the Perfect Phrases series:

Perfect Phrases for Health Professionals (12 Edition)

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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.

Perfect Phrases(TM) for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you: Respond to patients' concerns empathetically and professionally Resolve confl icts with colleagues and staff members Break bad news with clarity and sensitivity Deal with suspected child abuse or other illegal activity Disclose medical errors with honesty and tact

Product Details

ISBN:
9780071768337
Author:
Rotte, Masashi
Publisher:
McGraw-Hill
Subject:
Business Communication
Subject:
Health and Medicine-Medical Dictionaries and Encyclopedia
Publication Date:
20111231
Binding:
TRADE PAPER
Language:
English

Related Subjects

Business » Communication
Health and Self-Help » Health and Medicine » Medical Dictionaries and Encyclopedia
Science and Mathematics » Chemistry » Organic
Science and Mathematics » Electricity » General Electronics

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