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Studies in Writing #21: Written Documents in the Workplace

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Studies in Writing #21: Written Documents in the Workplace Cover

 

Synopses & Reviews

Publisher Comments:

With contributions from linguists, psychologists and ergonomists from various countries and continents, Improving the Production and Understanding of Written Documents in the Workplace seeks to bridge the gap between fundamental research into writing and reading and the issue of the efficiency of written communication in the workplace. The book is divided into three parts, the first of which provides a linguistic definition of professional documents, describing their different types and genres. This definition necessarily takes into account both the formal characteristics of these types of document (e.g. nature of linguistic units involved) and their functional goals (the way these linguistic units are used to fulfill the texts communicative aim). The second part focuses on the mental mechanisms involved in written production in the workplace. One of the aims of a professional writer is to compose a text which can be understood. Nevertheless, while it is vital to know something about the intended reader, there is more to it than that. Text composition involves specific processes and strategies that can be enhanced. One way of doing this is to give the writer suitable instructions, while another is to provide him/her with a suitable writing environment. This last aspect leads us to devote the third and final section to the comprehension of written documents in the workplace. Awareness of the strategies implemented by different readers (with more or less domain expertise) in order to understand technical and professional documents can enhance the latters readability. Improvements in surface form and content structure are discussed and can be regarded as recommendations to professional writers.

Synopsis:

Divided into three parts, the first of which provides a linguistic definition of professional documents, describing their different types and genres. This definition necessarily takes into account both the formal characteristics of these types of document (e.g. nature of linguistic units involved) and their functional goals (the way these linguistic units are used to fulfill the text’s communicative aim). The second part focuses on the mental mechanisms involved in written production in the workplace. One of the aims of a professional writer is to compose a text which can be understood. Text composition involves specific processes and strategies that can be enhanced. One way of doing this is to give the writer suitable instructions, while another is to provide him/her with a suitable writing environment. This last aspect leads us to devote the third and final section to the comprehension of written documents in the workplace. Awareness of the strategies implemented by different readers (with more or less domain expertise) in order to understand technical and professional documents can enhance the latter’s readability.

*Contributions from linguists, psychologists and ergonomists from various countries ensure international scope and comprehensiveness

*Bridges the gap between fundamental research into writing and reading and the issue of the efficiency of written communication in the workplace

*Enables better content creation for professional writers

Table of Contents

Chapter 0. Introduction : written documents in the workplace

Jean-Marie Cellier, Patrice Terrier and Denis Alamargot

Section A. Defining professional documents

Chapter 1. Linguistic markers of semantic and textual relations in technical documents

Anne Condamines and Marie-Paule Péry-Woodley

Chapter 2. The design, understanding and usage of pictograms

Charles Tijus, Javier Barcenilla, Brigitte Cambon de Lavalette and Jean-Guy

Meunier

Chapter 3. Readability and intelligibility of procedural texts: the case of enumeration in

legal texts

Céline Beaudet and Pamela Grant

Section B. Composing documents

Chapter 4. Considering users and the way they use procedural texts: some prerequisites

for the design of appropriate documents

Franck Ganier and Javier Barcenilla

Chapter 5. Highly effective writers and the role of reading: a cognitive approach to

composing in professional contexts

Tom Quinlan and Denis Alamargot

Chapter 6. Professional editing: emphasis on the quality of a text and its communicative

effectiveness

Jocelyne Bisaillon

Chapter 7. Procedural texts written by children

Edouardo Marti and Merce Garcia-Mila

Chapter 8. Developing an online writing tutor to improve technical writing skills in

engineering and science students

John R. Hayes, Diana M. Bajzek, Judy Brooks, Brenda Reyes, Nicole Hallinen

and Erwin R. Steinberg

Chapter 9. The impact of blogs on professional writing. Speed, reach, engagement, and

the art of the self in Web 2.0

Doreen Starke-Meyerring

Chapter 10. The Production of Work Instructions in an Industrial Workplace: The Impact

of a Functional Writer’s Work Context on the Outcome of His Activity

Véronique Barret, Isabelle Clerc and Sylvie Montreuil

Section C. Understanding documents

Chapter 11. Situation models and their role in comprehension: the need to study their

internal structure

Isabelle Tapiero and José Otero

Chapter 12. The effects of interaction with the device and text structure on the mental

representations derived from the procedure

Patrice Terrier, Virginia Diehl and Julie Lemarié

Chapter 13. Comprehension processes in translation”

Pedro Macizo and Maria Teresa Bajo

Chapter 14. How reading strategies affect the comprehension of texts in hypertext systems

Ignacio Madrid and Jose J. Canas

Chapter 15. Task-guidance systems and procedure context: enabling procedures to enhance

worker performance

Jennifer Ockerman

Chapter 16. Animated documentation: a way of comprehending complex procedural tasks ?

Richard K. Lowe

Chapter 17. The impact of cognitively-based design of expository multimedia

Hari Narayanan

Product Details

ISBN:
9780080474878
Author:
Alamargot, D.
Publisher:
Elsevier
Editor:
Terrier, Patrice
Editor:
Terrier, P.
Editor:
Cellier, Jean-Marie
Editor:
Cellier, J. -M
Editor:
Alamargot, Denis
Subject:
General Social Science
Subject:
General
Subject:
Sociology - General
Series:
Studies in Writing
Series Volume:
21
Publication Date:
20080231
Binding:
HARDCOVER
Language:
English
Illustrations:
Y
Pages:
336
Dimensions:
9.45 x 6.5 in

Related Subjects

Business » General
Business » Management
Business » Writing
Education » General
History and Social Science » Sociology » General

Studies in Writing #21: Written Documents in the Workplace New Hardcover
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Product details 336 pages Elsevier Science - English 9780080474878 Reviews:
"Synopsis" by , Divided into three parts, the first of which provides a linguistic definition of professional documents, describing their different types and genres. This definition necessarily takes into account both the formal characteristics of these types of document (e.g. nature of linguistic units involved) and their functional goals (the way these linguistic units are used to fulfill the text’s communicative aim). The second part focuses on the mental mechanisms involved in written production in the workplace. One of the aims of a professional writer is to compose a text which can be understood. Text composition involves specific processes and strategies that can be enhanced. One way of doing this is to give the writer suitable instructions, while another is to provide him/her with a suitable writing environment. This last aspect leads us to devote the third and final section to the comprehension of written documents in the workplace. Awareness of the strategies implemented by different readers (with more or less domain expertise) in order to understand technical and professional documents can enhance the latter’s readability.

*Contributions from linguists, psychologists and ergonomists from various countries ensure international scope and comprehensiveness

*Bridges the gap between fundamental research into writing and reading and the issue of the efficiency of written communication in the workplace

*Enables better content creation for professional writers

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