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And Dignity for All: Unlocking Greatness Through Values-Based on Leadership (Financial Times)

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Synopses & Reviews

Publisher Comments:

Caterpillar, Inc.'s Track-Type Tractors Division was in deep trouble. It was losing lots of money, and working there was extremely undesirable. But Jim Despain and his colleagues rebuilt the division based on values of respect, empowerment, civility, and openness.

This is the story of how one street-smart boy without a college education became a seasoned leader. Truly a modern-day Horatio Alger story. His honesty and ability to rise from the ashes of his mistakes are inspirational. His respect for the common worker and personal search for dignity and self-worth lead him to a new kind of leadership. And his transformation of a struggling organization provides a powerful blueprint for transforming your own. Jim Despain and his colleagues unleashed a torrent of innovation that transformed a seriously unprofitable division into one of the company's most important profit centers.

It wasn't easy; it wasn't all sweetness and light. Ask the many managers he reassigned in a single day.

But for the 3,000 men and women of today's Track-Type Tractors Division of Caterpillar Inc., it was the dawn of a new era, in which good people find joy and nobility in their work, new freedom to be creative-and astonishing power to succeed.

  • Shared values: your #1 differentiator
    The simple reality: nothing inspires commitment like honesty and integrity
  • Leadership based on trust, not power
    Transform the managers, and the organization will follow
  • Walking the walk
    If you don't mean it, don't even bother
  • The right behavior gets the right results
    Focus on people, and the nucan start using today
    Bringing values-based management home-and making it stick

How a Tractor Company Changed Its Tracks

An extraordinary story of corporate and personal transformation.

  • Leading with integrity: why the right way to lead is also the most effective
  • Values-based management: one of the toughest things you'll ever do
  • Walking the walk: going beyond mere "vision statements"
  • What values-based leadership looks like: 100 behaviors that work

And Dignity for All is about becoming a leader with integrity: one who leads by example and builds an organization around a vision and values that others are proud to share.

As Ken Blanchard observes in his enthusiastic foreword, this is two books in one. It's the story of Jim Despain's remarkable personal journey from floorsweeper at Caterpillar to corporate vice president, and from self-serving, "command-and-control" boss to inspirational leader. And it's also a complete blueprint for translating simple ideas like respect, empowerment, civility, and open dialogue into a corporate culture that works.

Sounds like mush? It isn't. Despain used these techniques to transform a struggling manufacturing division into a thriving enterprise with exemplary labor-management relations and stellar numbers. With his guidance, you can make equally profound and lasting changes in your own organization.

Review:

"This might very well be the best management book you ever read. I know it will help you unleash the power and potential of your human organization." Ken Blanchard, co-author, The One Minute Manager

Review:

"Jim Despain's account of his progression from broom sweeper to top manager at Caterpillar Inc. is a great story — particularly for these times — about the right way to improve your corporate culture and your business success." The Honorable Bob Michel, Former Minority Leader of the U.S. House of Representatives

Review:

"Jim Despain pulls off this business memoir beautifully. It is a rare and honest look at what it was like for a low-level employee to struggle and overcome obstacles in a not-always-friendly corporate environment. Jim's climb up the ladder is inspiring. Start-up employees as well as executives should read this book carefully." Robert Slater, Author, Jack Welch and the GE Way

Review:

"What an incredible book — a page turner! Jim Despain learned values-based leadership not by idealizing, but rather by experiencing what no longer works in business and inventing and implementing what does work. A must read for anyone attempting to deliver extraordinary results today." Michael Basch, Co-founder of FedEx and author of CustomerCulture

Review:

"They say people can't change, but this book will convince you it's not true. I saw the Values Process described in this book change Jim and his team from autocratic managers to real leaders. And I saw their business improve far beyond anyone's expectations. This book proves what we know in our hearts — that trusting and respecting people makes good business sense." Gerald L. Shaheen, Group President, Caterpillar Inc.

Synopsis:

And Dignity for All is about leading with values, leading by example, and - in so doing - unleashing the astonishing commitment and innovation that are buried within your organization right now. Discover how Jim Despain and his colleagues used values-based management to transform Caterpillar's Track-Type Tractors Division into one of the firm's key profit centers. Jim's honesty and ability to rise from the ashes of his mistakes are inspirational. His respect for the common worker and personal search for dignity and self-worth lead him to a new kind of leadership. And his transformation of a struggling organization provides a powerful blueprint for transforming your own - you can make it happen, too.

About the Author

Jim Despain rose from hourly worker at Caterpillar to Vice President and General Manager of Track-Type Tractors Division in East Peoria, Illinois — one of the company's largest manufacturing facilities. As its leader, he transformed the division's bottom line, cutting its breakeven point in half, while at the same time dramatically improving its historically difficult labor relations. Despain is currently a trustee at Eureka College.

Jane Bodman Converse was the communications player on Jim's culture-change team, responsible for messages and media to support the transformation at Caterpillar. She is President of Converse Inc., Peoria, Illinois, and has more than 30 years experience in organizational consulting, communications, and marketing.

Table of Contents

Foreword.

Acknowledgments.

Introduction.

 1. Death of the Dog.

 2. Pitchin Pennies.

 3. The Speck in My Eye.

 4. Benched.

 5. Unjust Rewards.

 6. A Second Betrayal.

 7. The Piano that Played.

 8. The Line on Fire.

 9. Thieves in the Night.

10. The Sound of Silence.

11. Alone with My Fears.

12. Excellencia.

13. Back to the Beginning.

14. Turning It Around.

15. A Painful Conclusion.

16. The Struggle Is On.

17. One Strong Voice.

18. Legacy.

19. The Legacy Lives.

Conclusion.

Appendix.

Product Details

ISBN:
9780131005327
Foreword:
Blanchard, Kenneth H.
Publisher:
FT Press
Foreword by:
Blanchard, Ken
Foreword:
Blanchard, Ken
Foreword:
Blanchard, Kenneth H.
Author:
Blanchard, Ken
Author:
Converse, Jane Bodman
Author:
DeSpain, James
Location:
Upper Saddle River, NJ
Subject:
General
Subject:
Leadership
Subject:
Management
Subject:
Executives
Subject:
Entrepreneurship
Subject:
Executive ability
Subject:
Management - General
Subject:
Executives -- United States.
Subject:
Business management
Copyright:
Edition Description:
Trade paper
Series:
Financial Times Prentice Hall Books
Series Volume:
173
Publication Date:
February 2003
Binding:
TRADE PAPER
Grade Level:
General/trade
Language:
English
Illustrations:
Y
Pages:
224
Dimensions:
9 x 6 x 0.5 in 308 gr

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Related Subjects

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And Dignity for All: Unlocking Greatness Through Values-Based on Leadership (Financial Times) Used Trade Paper
0 stars - 0 reviews
$3.25 In Stock
Product details 224 pages Financial Times/Prentice Hall - English 9780131005327 Reviews:
"Review" by , "This might very well be the best management book you ever read. I know it will help you unleash the power and potential of your human organization."
"Review" by , "Jim Despain's account of his progression from broom sweeper to top manager at Caterpillar Inc. is a great story — particularly for these times — about the right way to improve your corporate culture and your business success."
"Review" by , "Jim Despain pulls off this business memoir beautifully. It is a rare and honest look at what it was like for a low-level employee to struggle and overcome obstacles in a not-always-friendly corporate environment. Jim's climb up the ladder is inspiring. Start-up employees as well as executives should read this book carefully."
"Review" by , "What an incredible book — a page turner! Jim Despain learned values-based leadership not by idealizing, but rather by experiencing what no longer works in business and inventing and implementing what does work. A must read for anyone attempting to deliver extraordinary results today."
"Review" by , "They say people can't change, but this book will convince you it's not true. I saw the Values Process described in this book change Jim and his team from autocratic managers to real leaders. And I saw their business improve far beyond anyone's expectations. This book proves what we know in our hearts — that trusting and respecting people makes good business sense."
"Synopsis" by , And Dignity for All is about leading with values, leading by example, and - in so doing - unleashing the astonishing commitment and innovation that are buried within your organization right now. Discover how Jim Despain and his colleagues used values-based management to transform Caterpillar's Track-Type Tractors Division into one of the firm's key profit centers. Jim's honesty and ability to rise from the ashes of his mistakes are inspirational. His respect for the common worker and personal search for dignity and self-worth lead him to a new kind of leadership. And his transformation of a struggling organization provides a powerful blueprint for transforming your own - you can make it happen, too.
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