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Other titles in the SEI Series in Software Engineering series:
Software Process Improvement (SEI Series in Software Engineering)by Sami Zahran
Synopses & Reviews
((Shelving Category)) Software EngineeringSOFTWARE PROCESS IMPROVEMENTPractical Guidelines for Business SuccessSami Zahran‘This is exactly the kind of book that is needed to spread awareness of the potential of Software Process Improvement and how to succeed in it. As well as presenting current models and methods it contains new ideas and approaches. It will interest and inform not only those who have prior knowledge of this critically important field, but also those who come new to it. It is to be warmly welcomed and recommended.'Colin TullyIndependent Consulting Software EngineerEvery year, software failure is responsible for huge losses both in financial and human terms. While businesses and individuals depend increasingly on their information systems, it is imperative that software is developed to be all the more reliable and robust.This book will help you to manage and control the quality of your organization's software products. Continually dealing with the problems caused by software defects can be both time-consuming and demanding but Sami Zahran's pragmatic approach will take you from reactive fire-fighting to a preventative culture of disciplined and continuous process improvement.This book will help you:· establish a process-focused software development organization· design and implement procedures for developing quality software in time and within budget· benchmark your organization against the industry standards for the software process, including the Capability Maturity Model (CMM), ISO 9001, the new standard ISO/IEC 15504 (originally known as SPICE) and Bootstrap.‘In addition to talking about process improvement, Sami Zahran provides useful guidance from a practitioner's perspective. He clearly explains the purposes and methods of process improvement, and compares the leading methods, their principal features and characteristics. Most importantly, he discusses the issues which you, the user, will face as you pursue process improvement on your own.'Watts HumphreySoftware Engineering InstituteAbout the Author -Dr. Sami Zahran is one of the chief advocates of software process improvement and its impact on organizations. He has over three decades of experience in the software industry assuming senior positions with large organizations including ICL (International Computers Limited), the United Nations, Digital Equipement Corporation, and currently with IBM. He was trained in Software Process Improvement at the Software Engineering Institute at Carnegie Mellon University. Dr Zahran regularly teaches courses on the subject and is an invited speaker at numerous international conferences and workshops.Visit Addison Wesley Longman on the World Wide Web at:http://www.awl-he.com/computinghttp://www.awl.com/csengVisit ACM Press on the World Wide Web at:http://www.info.acm.org((Addison Wesley Longman logoSEI logo))
This book will help you: establish a process-focused software development organization design and implement procedures for developing quality software in time and within budget benchmark your organization against the industry standards for the software process, including the Capability Maturity Model (CMM), ISO 9001, the new standard ISO/IEC 15504 (originally known as SPICE) and Bootstrap. 020117782XB04062001
About the Author
Dr. Sami Zahran is one of the chief advocates of software process improvement and its impact on organizations. He has over three decades of experience in the software industry assuming senior positions with large organizations including ICL, the United Nations, DEC and currently with IBM. He was trained in Software Process Improvement at the Software Engineering Institute at Carnegie Mellon University. Dr Zahran regularly teaches courses on the subject and is an invited speaker at numerous international conferences and workshops.
Table of Contents
(NOTE: Each chapter concludes with a summary).
I. PROCESS THINKING.
1. Process Thinking.
What is process thinking?
What is a process?
2. Process Discipline.
Benefits of Process discipline.
Process discipline and product quality.
3. Effective Process Environment.
Process myths and realities.
What is an effective process?
Mechanisms for making the process effective.
4. Process Maturity: The Second Wave of the Software Industry.
Waves and megatrends of the software industry.
The software process maturity movement.
Levels of software process institutionalization.
Software process maturity standards and initiatives.
I. A FRAMEWORK FOR SOFTWARE PROCESS IMPROVEMENT.
5. A Framework For Software Process Improvement.
Software process improvement environment.
Software process infrastructure.
Software process improvement roadmap.
Software process assessment.
Software process improvement plan.
6. Software Process Infrastructure.
Justification and definition.
Organizational and management infrastructure.
Process technical infrastructure.
An example of a software process support infrastructure.
Making the infrastructure effective.
7. Process Improvement Roadmaps.
Learning from the quality gurus.
Software process improvement models.
Staged versus continuous architecture for SPI models.
Standards and models for SPI.
8. Fundamentals Of Software Process Assessment.
Definitions of assessment.
Assessment principles and critical success factors.
Assessment generic phases.
Mapping assessment approaches to the generic cycle.
9. Software Process Improvement Action Plan.
Creating a software process improvement action plan.
Allocating responsibilities for implementing SPI actions.
Guidance for Action Planning (GAP) — an example of an action planning method.
III. MAKING SOFTWARE PROCESS IMPROVEMENT HAPPEN.
10. Launching Software Process Improvement.
Stages for making software process improvement happen.
Launching software process improvement.
Adopting a software process improvement model.
Humphrey's process change requirements.
Ingredients for successful software process improvement.
11. Implementing and Institutionalizing Software Process Improvement.
Implementation and institutionalization phases.
Principles for implementing and institutionalizing SPI.
Implementing SPI actions and managing the change.
Institutionalizing software process improvement.
The SEI IDEAL model — an example of an SPI implementation model.
12. Measuring the Benefits of Software Process Improvement.
Measuring software process performance.
Principles of software process measurement.
Issues with software process measurement.
An example of a software process measurement method.
IV. CURRENT MODELS AND STANDARDS FOR SOFTWARE PROCESS IMPROVEMENT.
13. The Capability Maturity Model (Cmm).
Overview of the Capability Maturity Model.
Maturity levels of the CMM.
Internal structure of the CMM.
Uses of the CMM.
CMM Version 2.0.
14. CMM-Based Software Process Assessment.
The SEI maturity questionnaire.
The SEI-assisted assessment process.
SEI software capability evaluation (SCE).
15. ISO/IEC 15504 Draft Standard for Software Process Assessment.
Architecture of the ISO/IEC 15504 standard.
ISO/IEC 15504 process categories.
ISO/IEC 15504 capability levels.
ISO/IEC 15504 capability measurements.
Relationship of ISO/IEC 15504 to other international standards.
16. ISO/IEC 15504 Draft Guide to Conducting Assessment.
Presenting the assessment output.
ISO/IEC 15504 guidance on assessment instruments.
Using ISO/IEC 15504 guidance for conducting assessments.
17. Bootstrap Software Process Assessment.
Motivation and background.
BOOTSTRAP process model.
Capability scale and assessment instruments.
The BOOTSTRAP assessment process.
BOOTSTRAP and other initiatives.
18. Other Initiatives.
ISO 9000 quality standards.
ISO/IEC 12207, `Software Life Cycle Processes'.
DoD standard MIL-STD-498.
V. BUSINESS BENEFITS OF SOFTWARE PROCESS IMPROVEMENT.
19. The Evidence: Business Benefits of Software Process Improvement.
Relating SPI benefits to the business.
Evidence from Europe.
Evidence from the USA.
20. Epilogue: Future Of Software Process Improvement.
Process maturity: is it another buzzword?
Role of international standards.
Process discipline is a prerequisite for software industrialization.
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